I always come to this Apple store when I need help with my computer. Their staff is so nice and helpful! They spend as much time as necessary to help me and never rush me out of there.
Try the Apple Store app to get help from a specialist, scan and ring up your own purchases like accessories, and sign up for FREE workshops and Genius Bar appointments.
Walk in, take a deep breath and inhale the technological wonders and partake in touching them. Don't worry, someone in blue will offer to help you shortly.
If you use your device for work ask about the Business Team. They'll be a point of contact, do special ordering and financing, host events, and conduct free consultations called Briefings!
Took 3 trips to fix my battery recall. Check would tell me it takes 10 min to fix (each time) and I questioned it. Reality was 90 min after I had driven 90 min one way. Lack of sympathy of employees.
Didn't realize how much you can do with the iPad until I looked down and there it is as an interactive sign!!! Well done Apple you have a great product line!!