DoubleTree by Hilton
Hotel
Turtle Bay, New York
"I love their cookies~ lots of choices for food at anytime of the day"(29 Tips)
"Amazingly comfortable beds ."(3 Tips)"Extremely friendly staff, clean and comfortable room."(6 Tips)
"doorman demanding cash to hold one tote bag."(2 Tips)
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GunelOctober 27, 2015Very friendly staff! You get your hot cookie upon check-in :) I got my free wifi in the room as there was some technical problem. Situated in the heart of Manhattan. very happy to choose this hotel- Amy WardleMarch 3, 2018Amazingly comfortable beds . Small mix up with our room meant we got free drink coupons and WiFi . The only letdown was the bathroom . Bath had rust and was very low though the water was nice and hot
CANDY @digital_sweetFebruary 28, 2012Great nail salon connected to Hotel called Tiffany's. Manicures only $12 for basic polish and the back massages are amazing for those sitting at a desk a lot. Worth it after a mani/pedi.
Yee LauNovember 24, 2015Love that it's right by metro (6 train-51st). Also in 2 blocks it's the entrance for E and M train at 53/Lex ave. room is a bit small
Ahmad AlfilimbanyMay 17, 2016Old place but very comfortable. Try to stay in the upper floors to avoid all the noise in the street.
Antigoni KApril 8, 2017Thumbs up for the service! Nice interior and reasonable prices! Great location & tasteful cookie to welcome you! :))
Excellent location, three blocks from Rockefeller & Subway station at the corner. Don't forget to ask for The Cookie 🍪
ReemNovember 14, 2014Just to let you know, they don't pick up when you call the reception :) you have to go all the way to them to ask for whatever you want ! I regret this stay 💔
Waleed 🇸🇦March 14, 2017Well-located hotel, 5 minutes walking to Fifth Ave. The room was clean. They didn't offer free WiFi in the room. Otherwise, I recommend this hotel.
Franco CalizFebruary 26, 2018Location is hard to beat and the beds are really comfortable. The shower was a total pain though (aimed towards the wall couldn't move it) and the TV barely functioned. Can't control your room temp!
Grace YoungOctober 31, 2013Got upgraded, room is beautiful! Also I LOVE doubletree toiletries, better than any other hilton property!
Alberto J S Moreau DMarch 25, 2016If I knew before conung that they put izone machines on the floors during the day I never had come, I am allergic to it... My eyes are blurry, crazy to make check out tomorrow
Sandra FoytJune 5, 2013Road warriors will appreciate the hotel bar's free WiFi, artisanal pizza, and inventive cocktails.
Ria DApril 26, 2011Doubletree cookies are awesome! Room service is a rip. If you need toiletries at night, you're better off going to Duane Reade. If you call, you'll get a voicemail and they may never call you back.
No in room mini bar but the souvenir shop on the ground floor has a good selection of snacks and drinks
Franklin at the main desk is wonderful! Thoughtful, knows the area, and can recommend a great restaurant to any preference.
Mike BowenMarch 31, 2010Visit the lobby of this hotel, enjoy a drink and free wifi access. Plenty of seating area and friendly atmosphere. Also many electrical sockets for laptops etc. Read more
The staff has been wonderful. Room is a bit noisy as it is shares a wall with an elevator...
Great service and location. Welcoming cookies were yums! Rooms all differ slightly in layout. Good variety of neutrogena toiletries in toilet.
You can store your luggages but you should pay $2 per each bag, $1 when store $1 when return. They gave me a coupon for drink at the bar while waiting for the room but nobody was in the bar.
Karen at the front desk is extremely helpful and very friendly. Always stay at this hotel in NYC and have never been let down!!- Sara AllenApril 27, 2014Decent stay...walked out on a doorman demanding cash to hold one tote bag. It felt good.
stephen randallOctober 17, 2011If you book via an online site Doubletree don't recognize the booking ref. So be armed with a copy of your booking or you'll end up having to book another room and paying twice.
Laura DePasqualeSeptember 1, 2012Great location, great price, great cookies...and looks amazing since the renovations!
Ernesto GutiérrezMay 30, 2016Terrible attitude from the front desk staff and bellboys. Location is pretty good and the rooms are clean and have all you need.
Great. Hotel - close to everything - get room on 51st side - not noisy at all
A Michael PiperFebruary 17, 2014Wifi is $20/day! In rm 944 I was able to find a free network from nearby hotel.- Best rates and hotel specials for Hilton honors guests at Hilton.com
I would happily give up the free cookie for a coffee maker in my room, free wifi, and not being charged $4 for holding my bags. There are so many better hotels in the city for the same money. Avoid!
Sandra FanJuly 6, 2012Check-in cookies are kinda chalky and have nuts--beware if you have allergies or, um, like good cookies.
Keith PachulskiJanuary 7, 2015The room was dirty and the noise level made sleeping difficult. One of the few hilton hotels I world nor come back to.
Michael CannoneJuly 26, 2018Dont charge $7.43 for two bottles of water, especially someone who stays with Marriott 90 nights a year who is testing your service
Rob SuttonJuly 9, 2013Rooms are small for the price, WiFi blows ass from the room, have to go to the lobby to get a consistent connection. Not the best, but not the worst place I've stayed in
Matthew KostanOctober 11, 2011You get to know your coworkers alot better with double beds more like 1.5 single beds. Guess its pretty standard for new york.
Oh lord!!! Dont eat the cookie made with wheat,splenda and barley...where the sugar and flour at???
Paris MartinAugust 16, 2013They don't lend umbrellas when it's raining. Sad that this common courtesy has been lost. Lack of coffee maker and fridge also disappointing, but the beds are comfortable.- I arrived at 2 pm but early check-in was not available. I went again at 3:30 pm, but the room was not ready yet and they told me I should wait forty minutes more.
Ingrid NagyMay 7, 2014No coffee in room and not enough outlets plus charge to store luggage- rooms good size which is nice
Rooms decent. Terrible internet and of all hilton hotels in NY (and I have been to almost all) the worst service. Everyone here hates their job, possibly life completely. Convenient to grand central.- ReemNovember 14, 2014I never hated a hotel like I hated this one ! Today is my last day and they made my stay miserable .. Don't expect any help from the front desk they are super rude and they don't want to work.
Tavo DeObalMay 15, 2017Somehow comfortable. Small. Bad attention, if you miss your housekeeping in the morning don't expect them to come back
Buffy AnneAugust 17, 2014Worst experience ever. The personnel is rude and they treat you as they are doing you a favor. I lost a business appointment thx to a bellmen. Never staying here again. The food is also awful.
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DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Cent...
Open (Show more)
- Mon–Sun
- 24 Hours
(212) 752-7000
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Yes (incl. Discover & Visa)
Wi-Fi
Yes
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