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The Westin Palace, Milan

Hotel
Centrale, Milano
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8.5/10
275
ratings
  • Tips
    Claudio M.
    "definitely the best luxury hotel in Milan"(4 Tips)
    Noura
    "very luxury hotel"(2 Tips)
    Angelo V.
    "kindness, professional, good breakfast"(4 Tips)
    Stephanie P.
    "Rooms haven't been properly cleaned since opening day."(2 Tips)
Tips and Reviews icon50 Tips and reviews
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  • Noura
    NouraAugust 13, 2013
    A very luxury hotel which make you feel like you're living in palace..
    Upvoted Jan 30
  • niloo z.heart icon on user image
    niloo zJune 27, 2017
    I just checked in the room is so big good equipment. Had late lunch at the bar the food and drink where great.the staff are so helpful and friendly
    Upvoted 3 weeks ago
  • Stephanie P.heart icon on user image
    Stephanie ParraDecember 29, 2015
    Above all, the staff is not very nice and the rooms really have a knack for displaying the poor care and attention the staff gives them. If you're allergic to dust, be sure to bring your allergy meds
  • Fran S.heart icon on user image
    Fran SuNovember 15, 2016
    Classical decor. Had a sweet scent in the lobby and public areas--not sure if it bothers anyone sensitive to smells.
  • Todd H.heart icon on user image
    Todd HanshawApril 5, 2016
    My favorite hotel in Milan - so friendly - nice and large rooms and most importantly large bathrooms
  • Konstantin Z.
    Konstantin ZibarevJuly 5, 2013
    My ipad mini was steal from my my room when I was outside of the hotel. So, be careful , do not leave you gadgets and other stuff) in the room. Use safety box. Good luck !
  • Michael A.
    Michael ArmijoAugust 19, 2014
    Newly renovated hotel rooms... Delightful & such comfortable beds~
  • Stephanie P.heart icon on user image
    Stephanie ParraDecember 29, 2015
    Please see photo for bathroom rotting stench. That hole is where smell comes from - we rented 4 rooms for our party of 7 and all of us are never returning to this gross hotel. Absolutely horrid.
  • Ahmad A.heart icon on user image
    Ahmad AlquraishiNovember 30, 2014
    Nice hotel in the centre of Milan. Staff were helpful!
  • Otel.com
    Otel.comMay 22, 2012
    Head over to the hotel's Heavenly Wellness Centre, where you can get amazing massages and other therapies.
  • Angelo V.heart icon on user image
    Angelo VeroneseNovember 3, 2014
    recommended. kindness, professional, good breakfast
  • Mech S.
    Mech SolutionNovember 2, 2013
    Been here 5+ times
    Aim to be a OSH establishment. Devour badly needs refresh. Staff put effort into being efficient, need coordination at times. Food standard OKish.
  • WestinPalaceMilan
    WestinPalaceMilanAugust 16, 2011
    Leave the outside world behind and allow your senses to be elevated when you stay at The Westin hotel in Milan
  • The Westin Palace, M.
    Leave the outside world behind and allow your senses to be elevated when you stay at The Westin hotel in Milan
  • Stephanie P.heart icon on user image
    Stephanie ParraDecember 29, 2015
    Rooms haven't been properly cleaned since opening day. The decor is unpleasantly antiquated. Bathrooms in the rooms are moldy and poorly lit (probably to mask how dirty they are). Avoid this hotel.
  • A A.heart icon on user image
    A AMMAugust 12, 2019
    Very good hotel .. very friendly staff..
  • Marianne Y.heart icon on user image
    Marianne YoungMarch 14, 2016
    Too expensive for the less than 5 star service. Hotels is really nice and facilities, but some of the staff could improve service levels
  • Commanderheart icon on user image
    CommanderNovember 4, 2019
    High standard service as expected from Marriott group. Limited breakfast no live cooking or orders from kitchen.
  • A A.heart icon on user image
    A AMMAugust 12, 2019
    Room big and clean and nice decor
  • Feli B.
    Feli BFebruary 2, 2013
    Been here 5+ times
    The service is nice, especially at the spa, but really too expensive for room service and restaurant!
  • Stephanie P.heart icon on user image
    Stephanie ParraDecember 29, 2015
    This hotel is absolutely disgusting. It should be shut down. Bathrooms smell like rot, and pillows have mysterious stains. Please see attached photos.
  • Stephanie P.heart icon on user image
    Stephanie ParraDecember 29, 2015
    Something is really to be said about a hotel that pays for its own reviews. Also not located at a very good spot in the city. Seriously do not recommend.
  • Abdulaziz B.heart icon on user image
    Abdulaziz BarasApril 27, 2017
    Awesome hotel , well managed
  • Ersan T.
    Ersan TaştekinApril 10, 2012
    Been here 10+ times
    Please forget this otel because internet 15 Euro.Thing about it 5 star but Service ic 2 star....
  • Trevor B.
    Trevor BurgessJuly 28, 2011
    Thanks last minute deals! $500/night hotel for $150 last minute. Lives up to its 5 star reputation.
  • Stephanie P.heart icon on user image
    Stephanie ParraDecember 29, 2015
    By far the worst hotel I have ever stayed at in my life. Unfriendly, rude staff, disgusting, dirty rooms and some rooms have a putrid stench. Avoid at all costs.
  • Nigel F.
    Nigel FenwickApril 7, 2012
    Been here 5+ times
    Upgraded rooms for SPG members are better than average. The bar makes a great cup of coffee.
  • Claudia C.heart icon on user image
    Claudia CuccuredduMarch 5, 2010
    Been here 100+ times
    I had breakfast here. I suggest you to start your day withthe delicious Superfood menu :) Read more
  • Matteo F.
    Matteo FogliMay 26, 2011
    What you don't expect: toilets at the mezzanine level (conference rooms) have changing tables for babies. Both. Dads can change their kids too!
  • Fabio S.heart icon on user image
    Fabio SebastianiDecember 2, 2014
    Top livello of Services, rally good.
  • Claudio M.
    Claudio MelisJune 6, 2011
    definitely the best luxury hotel in Milan
  • DayBreakHotels
    DayBreakHotelsDecember 30, 2013
    https://www.daybreakhotels.com/it-IT/Italia/Milano/The-Westin-Palace
  • Cat
    CatJuly 22, 2012
    Avoid this hotel. Reception staff has bad attitude, the interior of the rooms are dated. For the luxury traditional style, try princess di savoia opposite instead.
  • Eugene K.
    Eugene KorniMay 7, 2012
    Be aware if you do not have euro in cash to pay for your taxi this hotel is not allowed neither to pay out-of-pocket and to include in your bill, nor they have ATM in-house. Frustrating.
  • Rouda A.
    Rouda Al-KuwariAugust 12, 2013
    Beware of the bees!
  • Claudia C.heart icon on user image
    Claudia CuccuredduFebruary 9, 2010
    Been here 100+ times
    eat at Casanova Restaurant. I love the Tuna tartar. Read more
  • Claudia C.heart icon on user image
    Claudia CuccuredduFebruary 10, 2010
    Been here 100+ times
    Having breakfast at The Westin Palace. They have Superfood :)
  • NoGarlicNoOnions
    NoGarlicNoOnionsMarch 20, 2012
    Check out my restaurant review:For being associated ... Read more
  • Claudia C.heart icon on user image
    Claudia CuccuredduMarch 19, 2010
    Been here 100+ times
    going to The Lounge Bar on Sunday for a drink Read more
  • Bruno G.
    Bruno GSeptember 27, 2011
    Sooooo American....
  • Kevin W.
    Kevin WhiteNovember 21, 2010
    Pay extra for the superior room.
  • Haniheart icon on user image
    HaniSeptember 16, 2015
    Not recommended . Staff very unhelpful , old rooms and shouldn't be ranked as five star
  • Laura G.
    Laura GrinbergaDecember 19, 2011
    Too many persons with no enough tables..
  • EHheart icon on user image
    EHMay 7, 2023
    عجبنى الاوتيل مرا نظيف والغرفه اللي اخذتها تعتبر وسيعه والموظفين خدومين لكن موب مرا قريب من الدومو ٣-٤ دقائق بالسياره طبعاً انصح فيه مرتب 👍🏽
  • Veronikaheart icon on user image
    VeronikaJune 18, 2015
    В Милане с отличным месторасположением. И от вокзала недалеко, и к центру и Дуомо близко! Рядом есть парк, в котором можно прогуляться! До Дуомо 20 минут пешком.
  • Ильдар Р.heart icon on user image
    Ильдар РадиковичDecember 1, 2014
    Been here 5+ times
    Классный отель если отдыхать с семьей, отличные завтраки и никакого вида из окна) просите выше 7го этажа!
  • Natalia Elizabeth M.heart icon on user image
    Cucina ottima con vista su Milano.
  • Carlos V.
    Carlos VargasJune 3, 2014
    El restaurante en increíble en la comida que sirve
  • ci_polla
    ci_pollaSeptember 5, 2011
    Been here 10+ times
    La cucina dello Chef Augusto Tombolato è una certezza.
  • Francesco A.heart icon on user image
    Francesco AstolfiOctober 31, 2014
    Grande hotel! Ottima SPA
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