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Port Authority Bus Terminal

Bus Station
New York
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  • Tips
    P M.
    "Can return to greyhound or subway via escalator or elevator!"(40 Tips)
    AP d.
    "I love their selection of classical music"(3 Tips)
    Maad B.
    "Secret food stash for late night munchies"(5 Tips)
    ImSo_Brooklyn
    "Place is clean.. but expect a lot of mediocre customer service smh."(7 Tips)
Tips and Reviews icon782 Tips and reviews
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  • Mr M.
    Mr MuzzlesFebruary 25, 2013
    Been here 10+ times
    NY #1 SURVIVAL RULE- Always move along the right side of the walk ways and stairs. walk FAST your in NYC. You want to stroll and not get bumped visit down south for a more slow paced experience.
    Upvoted Feb 24
  • Mike M.heart icon on user image
    Mike M.March 6, 2015
    If you were ever unsure about vaccinations, a quick stroll through this place will change your mind. Forget the Amazon, there are undiscovered diseases in these bathrooms.
    Upvoted Feb 14
  • Will H.heart icon on user image
    Will HarahanAugust 9, 2018
    Once notorious for being the last place you’d want to use the restroom, it’s now the cleanest place in the entire facility.
    Upvoted 2 weeks ago
  • Meghan Kathleen
    Meghan KathleenJuly 17, 2010
    There is a free shuttle bus to the IKEA in Elizabeth, NJ located at gate 5 on the lower level at the Academy Bus Line. It leaves every half hour between 10:00 & 2:00 on the weekends.
    Upvoted 2 weeks ago
  • George Z.heart icon on user image
    George ZAugust 31, 2016
    Been here 50+ times
    One of the top 5 places to cry in New York
  • Karina G.
    Karina GarciaJuly 9, 2010
    Been here 50+ times
    For those of you who have never experienced PABT, you must have your ticket/pass purchased before you board. No cash is taken on out-bound buses.
  • T S.heart icon on user image
    T SDecember 15, 2018
    It's the bus station that take you out of New York, very good and organized but take care from thefts.
  • Jenn H.
    Jenn HoFebruary 22, 2017
    Been here 100+ times
    The automated terminals needs upgrading & service more often to relieve lines. Get rid of the homeless situation, better lighting and cleanliness would be a great start for a better grimes commute!
  • Judah R.
    Judah RichardsonNovember 19, 2012
    If you're coming here from NJ and need to get back without spending the night in NYC, make sure you do that before 1:50 AM, because the next bus after that is at 6 AM or later
  • Mare L.heart icon on user image
    Mare LealOctober 19, 2018
    Super organizado e prático. Fui ao terminal para ir até o The Mills Outlet em New Jersey. Próximo da Times Square. Enjoy it!
  • Rohith C.
    Rohith CSDecember 23, 2018
    It's huge. Always crowded but organized. Be sure to arrive at the station early to avoid long queues at the respective gates to board the buses.
  • Steve M.
    Steve MartotanaSeptember 29, 2010
    Little known fact: The exterior design of the Port Authority building was originally intended as a lunar colony module; to support extended space missions and eventually, to colonize the moon.
  • Christian R.
    Christian RiosNovember 10, 2013
    "Oh, bus is full? No problem, well get another one. A half hour later. Enjoy your cab ride home!"
  • Paige C.
    Paige CApril 17, 2017
    The most unorganized and hectic place for any kind of transportation. Good luck buying a ticket, asking for help or finding your bus. Everything is on a different floor/wing.
  • Kirsten P.
    Kirsten PowerSeptember 3, 2013
    Been here 5+ times
    If trying move quickly from the below street level portion of the terminal, use the elevator located at the end of the lower level!
  • 🚍Bill🚍 V.heart icon on user image
    🚍Bill🚍 VilaJanuary 24, 2014
    Been here 25+ times
    Know this (ESPECIALLY) if you're vacationing in New York: Whatever bus line you ride, BUY YOUR TICKETS IN ADVANCE. Folks commute in from at least 3 states (NY, NJ & PA) every day to go to work.
  • Gajtana S.heart icon on user image
    Gajtana SimonovskaAugust 8, 2016
    Better than it used to be. Leave extra time to get your ticket and to your gate. Get your ticket online if you can. Come early to make sure you get a seat.
  • Maad B.
    Maad BenchMay 13, 2014
    Been here 25+ times
    Secret food stash for late night munchies: left of the escalator, 2nd floor above Au Bon Pain is a little shop that sells maad varieties of beef patties - pretty good for the price for the bus home
  • Maad B.
    Maad BenchJanuary 9, 2015
    Been here 25+ times
    This is a great aviary. They have the most beautiful species of pigeons flying around.
  • Philip T.heart icon on user image
    Philip TrotmanOctober 8, 2018
    Been here 100+ times
    Do not get info from plain clothed individuals, they are NOT helping you out of the kindness of their heart. Information booth ALWAYS has the right information.
  • Kendra S.
    Kendra SrebroAugust 31, 2018
    Been here 50+ times
    As of August 2018, the bathrooms here are BEAUTIFUL. This is not the port authority of olden days.
  • Neal W.heart icon on user image
    Neal WilliamsApril 30, 2014
    Been here 50+ times
    Be prepared to wait on a long line at rush hour (perhaps even one long enough to prevent you from seeing your gate). Remember, there's no RUSHing during rush hour; just a bunch of PO'ed people! ;)
  • Kevin L.
    Kevin LuDecember 4, 2012
    If you've never been here, it will be the challenge of your life figuring out the correct terminal. The matter complicates even more during late night, when all the terminals are relocated.
  • Wen Seng L.heart icon on user image
    Wen Seng LieSeptember 10, 2015
    I used to work 2 block from Port Authority and I miss the crowd. You can get lost because everyone moves so fast. This place is packed with nice establishments. Either for conveniences or fun
  • Theodore K.
    Theodore KimNovember 24, 2015
    Few things to note here: It's a zoo at rush hour so purchase your ticket upon arrival of at all possible. ... There are no ticket kiosks at some gates, so buy yours at the first one you see.
  • Rachel
    RachelFebruary 23, 2013
    The Lakeland people are the best! Know what route, time, and gate every bus is. If your stop is on an express bus, they'll let you know that too and point you to the right line :)
  • Allison D.
    Allison DaugilaJuly 15, 2011
    Been here 10+ times
    Welcome to the armpit of new York city. Here you will find everything that a regular armpit offers (hairy, foul stench, every nationality) and bonus! Bird shirt. Shower necessary after visit.
  • AP d.
    AP du PlessisFebruary 19, 2014
    I love their selection of classical music
  • 🚍Bill🚍 V.heart icon on user image
    🚍Bill🚍 VilaApril 19, 2013
    Been here 25+ times
    If u plan on catching a bus b/t 12:30 and 1:00 a.m., verify with your route if the bus is lving from the 3rd or 4th floors or from the lower lvl. Any bus scheduled to lv after 1:01 a.m WILL LV fr LL.
    Upvoted Jan 18
  • transiTALK Transportation Media Group
    From Academy Bus to Trans-Bridge Lines, the Port Authority Bus Terminal is the nerve center of bus travel to and from New York City. Buy a ticket and explore outside the city limits!
  • Karenheart icon on user image
    KarenMay 17, 2019
    Been here 50+ times
    Lots of places to go from here! Lots of eateries inside the terminal and some shopping (not great).
  • Mike L.
    Mike LazzaroFebruary 28, 2019
    Use the NJT app for Tix. It’s easy and you don’t have to wait on any lines at the tix machine.
  • 🚍Bill🚍 V.heart icon on user image
    🚍Bill🚍 VilaApril 19, 2013
    Been here 25+ times
    Regarding GATE 79 (the 126 Hoboken departure gate from 1-2:00 a.m.) - you NEED to check the gate regularly to see if your bus is on the gate. Drivers @ that time don't let u know they're on the gate.
    Upvoted Jan 19
  • Remezcla
    RemezclaNovember 5, 2014
    Check out the murals on the second floor North Side, near the 300 gates by artists Patricia Cazorla and Nancy Saleme. Read more
  • Katelyn L.
    Katelyn LAugust 16, 2013
    Been here 5+ times
    MacAnn's on the second level has a decent beer selection and is fairly quiet. Grab a drink before you hop on your bus-- it'll make for a more pleasant ride. :)
  • Anna H.
    Anna HebbelSeptember 9, 2014
    The bus to NY picks you up by the Doylestown train station. You have to buy your ticket at the tobacco store in Doylestown. Very convenient!
  • Jenn H.
    Jenn HoDecember 18, 2012
    Been here 100+ times
    You can always take the short set of stairs instead of funneling down or up the escalator if you're in a rush, look behind the wall no one uses them so much faster!
  • Jon
    JonJune 15, 2015
    Been here 25+ times
    The main bus terminal of NYC. Now has WiFi and electronic signage to help you find the right bus to take without the need to ask the ticketing booths.
  • Alex A.heart icon on user image
    Alex AnderJune 2, 2017
    The upstairs is good. Thank goodness there is a Starbucks. Watch out for CRACK heads trying to get tips because the bus screens never have updated info 😜
  • prince c.
    prince campbellJuly 12, 2014
    If you go upstairs there are tons of electrical outlets where you can charge your phone. There are in the right side section 42nd street side.
  • RL T.
    RL TaylorAugust 9, 2013
    Been here 100+ times
    Ask the ticket agent for advice before arriving to your gate if you're riding on Coach's Red&Tan line - dispatchers are limited and disinterested!!
  • Oz A.
    Oz AriciFebruary 29, 2012
    I highly advice that you buy your tickets from the ticket booths right across Jamba Juice because those ticket machines are hard to use if you don't know where you are going
  • Kimbert S.heart icon on user image
    Kimbert SylvNovember 7, 2021
    Love it service is good looks of areas to shop and eat. In the heart of Times Square
  • Zazéon
    ZazéonMay 16, 2011
    It is hell on a Yankees game day, but outside of that Port Authority is an efficient hub of transportation. Never use a car, especially when you are taking the NJT four to five days a week!
  • RL T.
    RL TaylorSeptember 3, 2013
    Been here 100+ times
    Coach's Red&Tan bus lines will accept cash but please be reasonable!! Anything over $20 will cause a delay in boarding and you will probably have to wait a while for change.
  • L. T.heart icon on user image
    L. T.April 10, 2017
    Been here 10+ times
    A hot, sad mess. Lines wrap around everywhere, no one is nice, everyone hollers, and not one knows what they're doing. Finding your gate is like being a mouse in a maze.
  • Kirsten P.
    Kirsten PowerSeptember 3, 2013
    Been here 5+ times
    If trying to beat NYC foot & traveling traffic, use the taxi stand on 9th Avenue & West 42nd Street - there isn't typically a wait for a taxi!
  • krg.
    krg.November 30, 2012
    Been here 10+ times
    You know you're here too often when you arrive the next morning and the homeless man you saw sleeping across from Gate 322 the night before hasn't awoken yet.
  • Jayson Da B.B.C H.
    Jayson Da B.B.C HolleyOctober 25, 2019
    Been here 10+ times
    Gates 51-56 is the hidden secret commuter transportation. A lot of ways to get to and fro NJ-NY
  • Haley J.
    Haley JonesSeptember 29, 2012
    Ask the guy at the ticket window which gate to go to. Your ticket most likely won't say... And they wont tell you automatically because that would be good customer service. Which they don't do here.
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