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Apple Valley Fair
Electronics Store
Santa Clara
"I love coming here to charge my iPhone :)"(6 Tips)
"new phone in 5mins.."(2 Tips)
"Excellent service."(7 Tips)
"OMG.... Don't come on Sunday's!!!! It's crowded and crazy!"(5 Tips)
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Last year at this same store I remember having my mac fixed by a so-called "genius guy" (to me he's more like an asshole). Year after and they now have a great staff! Kudos for improving!Upvoted Mar 10
Mani KarthikJune 24, 2012Its a riot in here, yet just enough staff to help evryone. Mst ppl are here to touch and grope the gadgets, skip the entrance, go to the end to find smone who can help you without getting distracted.
Quynh VoFebruary 14, 2013A bit slow wait time at the Genius Bar but left very happy since my blown-speaker iPhone 5 was replaced with a brand new phone. Thank You warranty!
Philip TamSeptember 30, 2015If you don't plan on buying an iPhone, you can often skip the line outside. The best part - there's usually an associate ready to help out.- Simon StøvringJune 22, 2018Excellent service. When you’re in the neighborhood, be sure to visit 1 Infinite Loop and Apple Park.
Andrea CampiNovember 15, 2014Make sure you have an appointment. Then when you get there, don't assume you have to stand in line, just ask. Then expect to wait several minutes anyway.
Crowded but a great experience here for me. Bring my iDevices here all the time!
Cory Van LeuvanJune 6, 2012Staff is incredibly friendly for dealing with a 6,000+ customer count day in and day out :-) keep up the great work!- Buster's Vision NonprofitNovember 24, 2013Apple always opens their arms to my puppy doggy when I visit the store. I LOVE Apple!
JasonSeptember 22, 2013The customer service here is impressively good considering they are constantly bombarded with customers. Visit another location though if time is an issue.
Thu NguyenMarch 2, 2016i noticed that my battery had swollen The store manager was very rude. He was telling me about the lemon law??? You guys have disappointed me big time.
Sakis RizosSeptember 17, 2011Eric was really helpful and polite. The checkout process was super fast and efficient.
Craig RubiaOctober 2, 2011What can I say. This is a major reason Apple sells!!! Customer service builds good brands.
Deepankar DasOctober 19, 2018I have a pair of airpods that are losing charge. The Apple Genius told me rudely that they work but just don't hold charge. Wanted me to pay $150 to replace them. Bad customer service.
Scott RileySeptember 7, 2017Way overpriced! Felt like I was at a New Car Lot full of pesky salesman following you around trying to push products that your not even looking for down your throat
Leave your mark by taking a photo of yourself using one of the iPhones, iMacs or Macbook Pros.
Manager can be flexible on 14 day limit in return policy. BIG THUMBS UP!!!
The crew was very helpful and efficiently managed the hoards of people buying their iPads today.
MetroSeeker.comOctober 7, 2011"Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma." - Steve Jobs
Anton AntonovApril 18, 2013Bought 2 iPads, and both of it was with some scratches on the back side. Quality of Apple products became worse! (((((
papadopulosOctober 24, 2010Go to Los Gatos, this place is always crowded and their sales people are rude.
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Apple Valley Fair
2855 Stevens Creek Boulevard (in Westfield Valley Fair)
Santa Clara, CA 95050
United States
Santa Clara, CA 95050
United States
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Closed until 11:00 AM (Show more)
- April 19–April 25
- Mon–Thu, Sun
- 11:00 AM–7:00 PM
- Fri–Sat
- 11:00 AM–8:00 PM
(408) 551-2150
Features
Credit Cards
Yes (incl. NFC Payments & American Express)
Wi-Fi
Yes
See More
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