- scenic views
- starwood property
- breakfast food
- heat lamps
- fire pits
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- Sam TMay 8, 2013While views are excellent on top floors, rooms are tiny, especially by Starwood platinum standards. The W, St. Regis, and Palace are all excellent Starwood properties within minutes walking distance.
- Aashna SMarch 6, 2015Try to get a room higher up. Worth it for the beautiful sf view. Could see Alcatraz as well as part of the golden gate bridge. Great location.
- Casey NeistatAugust 20, 2014push hard for an upper floor. don't fall for anything below the 20th. charm the person checking you in, they have the power. nice hotel. just what you'd expect.
- Aashna SMarch 6, 2015Try to get a room higher up. It's worth it for the beautiful sf view. Could see Alcatraz as well as part of the golden gate bridge. Great location. Expensive parking.
- Nadia SilvaJanuary 14, 2014It's in a great location! Not too far from union square, and it's extremely easy to catch a cab. I'd recommend doing the "free breakfast buffet" upgrade with your stay, it is well worth it.
- Best Starwood property in the city. Even though it is no longer a Westin, the high-quality remains and the service is great. Faye at the front desk made sure my visit was one to remember.
- Hal MackinsFebruary 28, 2016A solid, modern Starwood property in the FiDi. Since becoming a Park Central, they've done away with room service, a bit of a downer. However, plenty of good stuff nearby (incl. Super Duper Burger).
- Great service here when an employee went way above & beyond the call of duty for me. During BART outage -- employee offered to drive me to airport himself due to taxi shortage. Amazing gesture.
- The view from rm. 2001. Get it. Also, don't put things in the mini bar, request a separate fridge or you will be $$$.
- Comfortable, well located hotel with friendly, gracious staff. Represents the spirit of San Francisco well. Plus, great views.
- J CrowleyFebruary 12, 2019Meh. Rooms are fine. A little worn. Ant gym is way too small for a hotel of this size. 🐜 Ask for a room on a higher floor for great views, and complimentary drink tickets when you check in
- Lainey CanevaroOctober 22, 2010Rooms ending in #26 are on a corner and they have floor to ceiling windows on 2 sides From higher floors they have amazinng city view. They are a little smaller, but cozy and the view is worth it :)
- Don't expect your key to work on the first try. Hasn't in my last three visits here. This last time, the front desk's system was down so it took twice as long to check in (manual credit card info).
- The cleaning staff has done an excellent job honoring my request for only decaf coffees and teas being left in my room! They remember every day!
- Bruce HashimOctober 9, 2012Rooms ending in 10 are smallish. Overall, nice rooms, great location too. Try the wine tasting bar around the corner on 3rd street.
- A pretty solid hotel, with generally friendly staff. There are a few guys at the front desk who are a bit too full of themselves, but that shouldn't impact your stay much.
- Marcelo EduardoSeptember 11, 2014If you are not on SPG , do it. You will get for sure on a higher floor with a view.
- We were moved into 3 diff rooms w/in 24 hrs of being here. Insane. 1st rm (1224) wasn't what we paid for & 2 small for 2 people! 2nd rm (2510) small, great view, tv was broken! 3rd rm (1506) decent.
- Anne Mai BertelsenOctober 12, 2014This is more of Sheraton with Westin branding slapped on it. Better to stay at the W down the block
- The suites are not so sweet people. While roomy & spacious, the furniture and wet bar area looked battered & scratched up...dare I say ghetto for almost $500/night?! And NO free wifi either. C+
- Nate LawlerAugust 6, 2015Great location. Staff is either great or below average. Best value for the SPG properties in SF.
- You want to workout at 6am? Are you crazy? The hardcore road warriors at this hotel fill up every square inch of the gym by 5:45am. Slacker.
- Heath TerryMarch 23, 2019Possibly the worst run hotel in SF. Regularly overbooks during conferences and then sends guest to other hotels when they run out of rooms. Desks clerks completely unapologetic about the practice.
- Beds are sooo uncomfortable it's ridiculous. Always long lines at the concierge, they are nice enough. Bathtub makes so much noise I felt like I was going to fall through the floor. Too expensive.
- AndrewJune 10, 2012They let me check-in at 8:30 AM on a Friday! Also gave me late checkout on Sunday - thanks Westin! Super clean, updated hotel, amazing location.
- Hotel has gone way down hill in past 2 years. No room service, concierge inaccessible. Shabby.
- Megan ClementeAugust 3, 2013Nice but some really weird things like $15 WiFi per device and a mini bar fridge with no space to put anything of your own-would have to call for a second fridge
- Tory BrooksFebruary 22, 2014Worst ever hotel. Paper thin walls. I listen to the man in the room next to me cough as I write this. Oh and their entire key system is down and I waited 30 minutes to be let into my room. At 11pm.
- Centrally located .. I guess it's a business hotel.. no fridge or mini bar in the room .. am quite neutral.
- Room tired, decor tired and has the aroma of a boy of neglect.
- Clean, affordable rooms without amenities such as gyms or pools.
- Kate RhoadesSeptember 14, 2013When they're cleaning the bathrooms, they put up a sign saying they're being "renewed" á la Logan's run. And the stall does go all the way to the floor. Great for some quick sex.
- The rooms ending with 06 at the Westin San Francisco Market Street is a two room suite with floor to ceiling window in both the living and bed room. Read more
- If you're put in a handicapped room, the shower head doesn't go higher than 5 feet. You also get two peep-holes on the door.
- IşınAugust 12, 2012No Wi-Fi in some parts of the room. Room is cold but clean. Overlooking Museum of Modern Art.
- The views are impressive, which makes up for the smaller rooms.
- Pretty nice hotel - booked "better" King and it's small- bath not so nice
- If you have a group of 5 or more headed to the airport, inquire with the valet/concierge about car service. Often times, that can take your peeps for less than two taxis. Save money.
- DanNovember 4, 2011Free wifi and parking for Platinum guests! Also upgrades to higher floors for amazing views!
- MichaelOctober 31, 2010Really great hotel. Super nice clean and new rooms with great views on high floors, Westin's are the best hotels.
- HemaMarch 13, 2011Clean, smells clean, and the bed isn't mushy and soft. Got a free upgrade without asking- just because I looked miserable after arriving at midnight. Very nice staff.
- Platinum guests - take the breakfast option as your perk instead of the 500 points - much better deal & great breakfast!
- Maurina VenturelliJanuary 3, 2013Park at Hearst Parking Garage. $26 for 24 hours. Way cheaper than the $60 a night valet. The garage is 45 3 rd street.
- Mark MaloneOctober 9, 2013Parking in the Hearst lot across the street is the way to go....even if your company is paying.