Tried to order a side salad with a sandwich. Even though the menu said it's possible (for $2.19 more), was told not possible to buy a side salad. Finally got my point across to 4th employee. But was t
Have been to two Cosi locations and I don't like the food in either location, but this spot is dirty and they just poured dressing and cheese on lettuce and called it a salad. Lackluster
Too annoyed with my ordering experience so I said never mind and left. A chorus of "I'm sorry" should've been complemented with at least a free drink. Go to Panera instead.