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Illinois Secretary of State Driver Services Facility

Government Building, Automotive Repair Shop, and City Hall
The Loop, Chicago
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5.0/10
62
ratings
  • Tips
    Kevin M.
    "Get here early cus the line is like Bin Ladden...#Ridiculous"(6 Tips)
    Blunt R.
    "state ID's!"(2 Tips)
Tips and Reviews icon25 Tips and reviews
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  • Miranda L.
    Miranda LiJune 12, 2014
    try going in the morning / before noon - I got my ID, permit (studied for 40 minutes and took all the written and visual tests) all in around 2 hours!
  • Jen M.heart icon on user image
    Jen Marquez GinnJune 22, 2016
    Show up before 8am if you can, and avoid Mondays and Fridays; It'll be a lot quicker and smoother. I've always had an easy and pleasant experience here.
  • Eric F.
    Eric FuFebruary 19, 2019
    #it is packed in the noon. To renewal a license will take around 45 mins. Generally staff are helpful and efficient.
  • Tana B.heart icon on user image
    Tana BabcockAugust 29, 2016
    Show up just a bit before they open to beat the line. Have your docs ready and in-hand. They will also yell this at you every 10min haha
  • John K.
    John KhuuJanuary 20, 2016
    PSA: Line's split into two and there's usually more than two people working at the desk to assist the queue lines.
  • Jeanne K.
    Jeanne KAugust 31, 2012
    Best service is right before they close! The staff members become productivity bunnies at 4:52pm. Cell service is abysmal in this basement DMV.
  • Brittany N.heart icon on user image
    Brittany NicoleSeptember 26, 2015
    No service in this place, so bring a book. I recommend coming between 3:00pm-4:59pm. The closer to close time, the more things start to speed up.
  • Blunt R.heart icon on user image
    Blunt RobbinsAugust 6, 2013
    Been here 25+ times
    Best to get there as early as you can the sooner you'll get out for state ID's!
  • Trucy
    TrucyMay 28, 2018
    Visa is now accepted but they'll charge you $1. Bring enough cash for your license type (mine was $30) or waste a dollar
  • Michael C.
    Michael CruzApril 15, 2013
    Ask first what 2 pieces of address they need they will make you comaback and tell you they don't accept it!!
  • Kevin M.heart icon on user image
    Kevin MacOctober 5, 2018
    Significantly improved over the long lines of the past.
  • Shannon J.heart icon on user image
    Shannon JeropkeJune 29, 2022
    This is a full service facility which is useful.
  • S Maria B.
    S Maria BlancaJune 19, 2013
    Be prepared if you are renewing. You may be required to pass a written exam. Call me for the answers. Lol!
  • Noah M.heart icon on user image
    Noah ManionApril 27, 2017
    THE QUICKEST DMV facility. Out of state transfer took me 2.5 hours to see someone only to be told I didn't have the right docs at another location. 30 minutes in and out here.
  • Andrew K.
    Andrew KutyloAugust 19, 2011
    Visa is accepted everywhere... except here. Bring cash.
  • Curvatude
    CurvatudeApril 22, 2013
    What did Visa do to Jessie White?
  • Kevin M.
    Kevin Mcghee JrMay 11, 2011
    Get here early cus the line is like Bin Ladden...#Ridiculous
  • nathan b.
    nathan bernacchiApril 18, 2012
    unless you have no other option, use the kiosk or go to express office at 69 west washington
  • Kalvin H.
    Kalvin HaltenhofOctober 22, 2012
    Really quick!
  • Penny S.
    Penny SSeptember 30, 2011
    $5 replacement license. They do not take Visa.
  • Dye N W.
    Dye N WaveFebruary 3, 2010
    be ready to spend the day
  • Rev &.
    Rev "The Rev" 😈March 14, 2012
    They do not accept debit cards or Visa ... but they take Discover? Major fail.
  • Rev &.
    Rev "The Rev" 😈March 14, 2012
    They do not accept debit cards or Visa as a form of payment. But they accept Discover? Major fail.
  • Frank L.
    Frank LeperaOctober 15, 2010
    Been here 5+ times
    Don't fart in line like the guy in front of me just did.
  • Brian R.
    Brian RingleySeptember 14, 2010
    Don't come here
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