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The Ritz-Carlton, Kuala Lumpur

Hotel

Bukit Bintang, Kuala Lumpur

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8.0^/10

320

ratings

"The afternoon tea is a great experience."(4 Tips)
"Excellent service, great breakfast, and a pleasant stay👌🏻✨"(12 Tips)
"Their lunch&dinner buffet is superb 🤤😋💋"(5 Tips)
"Great spa poolside"(3 Tips)

82 Tips and reviews

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good service
afternoon tea
buffet
breakfast food
spa
starhill
swimming pool
private terraces
dim sum
comfortable
spacious rooms
fresh fruit juice
hotel
dinner
lounges
conferences
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EvelynNovember 29, 2012
Traditional afternoon tea is awesome, rm75++ per person, very good service, staff is helpful & friendly.
Win Zee TOctober 18, 2014
English tea @ Lobby Lounge, RM 78++/pax. Indoor smoking allowed. Friendly staff. wonderful selection of tea & they're good too! Food tastes average. Avoid the sandwich tier at all cost 😈
Upvoted Jan 26
The Ritz-CarltonNovember 10, 2016
Experience total relaxation as you lounge by our pool side and sip fresh juices from our pool bar at The Ritz-Carlton, Kuala Lumpur.
Tian FangAugust 29, 2017
Adjacent to several attractions and decent shopping malls nearby. Check out the afternoon tea if you have access to the Club Lounge!
Angeline TeohJuly 14, 2019
One of the best hotel! The service is excellent and the hotel room is really comfortable and modern. Will be back again someday.
Gish DesNovember 17, 2014
Old school 5 Star hotel and non the worse for it. Outstanding staff, immaculately clean rooms and beautifully and thoughtfully appointed. Excellent dim sum restaurant as well. Highly recommended.
natNovember 30, 2013
Been here 5+ times
Very nice hotel, spacious rooms and great service (you get a butler) very cheap for a Ritz Carlton
N BFebruary 6, 2015
Get the best deal on Ritz CarltonHotel at HotelQuickly App(Anroid/iOS). Min. 20-30% cheaper than Agoda, Booking etc. PLUS, Get further RM50 OFF by redeeming voucher code – NBHOR. Ignore HQINVITE code.
The Ritz-CarltonDecember 14, 2016
Step into the charming life-size Gingerbread House at the Lobby in The Ritz-Carlton, Kuala Lumpur to browse or purchase beautiful gourmet offerings, or a customized festive hamper.
Amanda RoseMarch 27, 2015
Definitely should check out spa facilities. Free parking at Star Garden garage, but you have to validate at Marriott.
aizat shafiqNovember 12, 2013
Been here 5+ times
For those who have any events at Ritz Carlton Conference Centre, may park at Starhill Gallery which charges of RM7 once verified the parking ticket at the conference receptionist.
Nicky HaznickApril 16, 2021
Been here 5+ times
...’peeps!..do yourself a big bloody favor!..choose another hotel if you plannin’ iftar..not worth it at all!..foods seriously lousy’!..
Hana Al-ajlanOctober 30, 2017
Friendly staff.. great service and good location , it’s about 3 minutes to pavilion mall 💕
ShunsukeJanuary 5, 2018
Human race discrimination same as other RC in Asia ( incl. Jakarta, Tokyo and Osaka). As reported in other cities, Ritz-Carlton encourage their staffs to abuse their guests because of bloods.
The Ritz-CarltonMay 8, 2014
Each treatment suite in our spa has a private terrace and provides guests with their own sunken bath.
James MurrayDecember 2, 2014
Hang out in the lounge for great people watching. Ask for Cassandra if you want to have a fun evening.
tia ambarwatiJanuary 17, 2013
great hotel,great services,and great location.it takes about 3 until 5 minutes to go to pavillion.
Roy AllenNovember 6, 2018
The afternoon tea is a great experience. The live musical accompaniment made it all the better.
MarzylorieAugust 4, 2018
One of the sweetest hotel in the metro! 👍🏻
AMani baqiSeptember 6, 2022
Excellent service, great breakfast, and a pleasant stay👌🏻✨
John117January 17
Tried the breakfast here. University alumni invitation. It was alright, nothing spectacular - was expecting more since it’s the Ritz-Carlton, kan? 😅 Mcm Grand Hyatt breakfast better.
Pascha BhattiDecember 3, 2014
make sure you pass by lobby lounge in the evening for their jazz trio
Gifford CheeOctober 10, 2014
The elevator is inefficient. Take a long time for it to reach your floor, even when the other lifts have nobody using them. Sometimes the hotel reserves a lift for VIP, which makes movement even slow.
Maynard TannDecember 26, 2014
The hotel, residence, JW Marriott and Star Gallery are connected. Starts on the 1st floor of the hotel.
WeSiang LimJanuary 15, 2020
Been here 5+ times
One bed suite room, warm welcome by the staff.
Louis LeongAugust 29, 2018
Their lunch&dinner buffet is superb 🤤😋💋
Razif RomeoTangoApril 1, 2011
Best to park from Starhill than to get on IMBI for hotel parking since they are connected via sky bridge at INDULGE Floor.
Louis LeongAugust 29, 2018
Their buffet is awesome superb
Remy MahzamNovember 5, 2014
Internet connection fastest at the Business Centre.. it's slower else where
Tzesie ChuaJanuary 15, 2013
Still one of the best hotel I must say. Excellent service.:)
Soffian SulimanMarch 16, 2012
The best hotel so far I must say! Excellent service!
Farrah !October 26, 2012
Been here 5+ times
Brunch at Ceasers and the Residence Lobby Lounge is yummy!
Vincent TanJanuary 11, 2023
They’re well trained in running events
Liyana ShahabNovember 7, 2013
The parking fee for normal parking or valet parking is RM30!!! 😡 Better to park at Starhill.
Alina GraceNovember 17, 2014
Beautiful hotel with great service
Lucy PerryMay 21, 2017
Not the best of the ritz carltons I've stayed in but fine. Rooms at the front a bit noisy
HJanuary 12, 2020
My thoughts were bigger than what i saw there
Era MaharaniSeptember 27, 2010
Best breakfast among all the 5 star hotel in KL. Great food and ambience.
Yvonne SumDecember 12, 2014
Great spa poolside
Alia AlhajriJuly 15, 2016
Friendly staff .. Food is ok needs improvement .. The breakfast buffet is great .. Mattress not very comfortable
Yasiru AbeygunawardanaFebruary 10, 2016
Breakfast is expensive. But pretty good. Room was a bit smaller than expected
Hazwan Abdul RahmanDecember 3, 2010
English afternoon tea at its finest, in KL that is. Lobby lounge, it's at RM68++. Beautiful.
Maynard TannDecember 28, 2015
Great location. Under renovation right now.
Aizi RazakMay 19, 2017
Excellent service staff
Trista YeeJuly 1, 2014
Parking rm 30 but so small and limited parking space
M DSeptember 16, 2013
Not up to standard. Better value and service at adjacent JW Marriott. The Club Lounge is dull and dark with poor service and range of f&b.
Nicky HaznickApril 16, 2021
Been here 5+ times
...’say what!..no valet parkin’ for this so call 5 stars hotel!..to make things from bad to worst!..its basement parkin’ spots utterly rubbish’!..
Cynthia LimApril 17, 2013
Pretty grand setup, really cool hotel
Farrah !October 25, 2012
Been here 5+ times
Great staff and awesome butler! :D
Jewel LimNovember 19, 2018
🥀 Mirror mirror on the wall ~

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The Ritz-Carlton, Kuala Lumpur

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