Ben & Jerry's

Ben & Jerry's Factory

Factory and Ice Cream Parlor
Waterbury
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8.4/10
824
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  • Stars
    The folks at Men's Health Mag and Michelin Travel & Lifestyle like this place. Would you agree?
    • Men's Health Mag
    • Michelin Travel & Lifestyle
  • Tips
    Lori G.
    "Check in with social media and receive BOGO free tour admission!"(14 Tips)
    Men's Health Mag
    "your favorite retired flavor in the Flavor Graveyard."(12 Tips)
    Allen H.
    "Very fun tour, great for kids!"(5 Tips)
    Serenity
    "Loved the "free sample" part of the tour."(8 Tips)
Tips and Reviews icon131 Tips and reviews
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  • Men's Health Mag
    Men's Health MagFebruary 25, 2015
    Pull over in Waterbury for a 30-minute tour of the ice cream giant's factory and store. Check out the production floor, try samples, and mourn your favorite retired flavor in the Flavor Graveyard. Read more
  • Nicholas W.heart icon on user image
    Nicholas WoodFebruary 12, 2017
    The souvenir gift shop is on the expensive side. The factory tour you watch a short movie, watch ice cream being made and get a free sample of the ice cream of the day at the end.
  • Amy J.heart icon on user image
    Amy Johnson CookOctober 19, 2016
    It may be cheesy but its a great place for visitors and can kick off a nice little run of "factory tour/store" places (Ben & Jerry's - Cabot Cheese Annex & the 2 others there - then Cider Mill).
    Upvoted 3 weeks ago
  • Tour C.heart icon on user image
    Tour CarrieJanuary 31, 2015
    The grave yard is super fun. So is the tour. Who can go wrong with a price tag of $4 and ice cream! !!
  • James C.heart icon on user image
    James CAugust 23, 2016
    It was a fantastic tour that really covered the process also got free ice cream at the end. Awesome gift shop and amazing ice cream stand. Get there early.
  • Allen H.heart icon on user image
    Allen HorineMay 25, 2016
    Very fun tour, great for kids! At the end you get to sample some custom ice-cream only available if you take the tour, and the tour is very cheap!
  • Jake S.heart icon on user image
    Jake SteinermanDecember 22, 2014
    You get a free sample of ice cream at the end of the tour! The sample is something they mix up uniquely for the factory, to test our weird flavor combinations.
  • Kelly M.heart icon on user image
    Kelly MNovember 12, 2015
    Beautiful drive out to the Factory from Burlington. Quick, inexpensive, and fun thing to do in the area. Plus, free ice-cream-of-the-day tasting.
  • Jole P.heart icon on user image
    Jole PSeptember 10, 2017
    If you're feeling gutsy and like trying to finish 20 scoops of ice cream with a group of friends, the vermonster is waiting for you
  • Jake S.heart icon on user image
    Jake SmithMarch 25, 2016
    Get a good spot in the window room, but make sure you're here on a weekday. The factory doesn't produce ice cream on the weekends!
  • Miquel SVheart icon on user image
    Miquel SVJuly 29, 2017
    We thought it would be bigger. It is important to know that on w'ends and h'days there is no production.
  • Ryan S.
    Ryan SnyderJuly 16, 2013
    Don't forget to check in before you pay for the tour. Everyone is very friendly, and the free sample at the end is definitely worth taking the tour.
  • Welcome to College
    Welcome to CollegeFebruary 16, 2011
    While visiting colleges in Vermont this is a must stop along the way. These tour guides will give you a nice change of pace from the college tours AND you end your tour here with free ice cream!
  • Richard R.heart icon on user image
    Richard RevillaMay 30, 2018
    Simple fun tour 30 minutes for $4. Waited about an hour for the tour which gave me an hour to wait in line for ice cream
  • MissyAnnL
    MissyAnnLJanuary 31, 2013
    Love the Frozen Greek yogurt w/bananas and peanut butter!!! Good cheap kids gift, back of store hanging up...less then 2 bucks, ice cream "shovel" spoon!
  • Stephen K.
    Stephen KoontzJanuary 3, 2015
    If you come up with a clever name they won't give you credit, just free samples like everyone else. Neapolitan Dynamite was my idea!
  • AD C.
    AD CahillMarch 30, 2014
    Tour is fairly quick. Gives history of company. Loved the cow jokes. Nice gift shop. Stopping here just for ice cream good too.
  • Christy L.
    Christy LandesJune 23, 2017
    A fun stop. The tour is fast and simple but informative. Plus a taste at the end! Yummy!!
  • Rebekah Paige S.heart icon on user image
    Rebekah Paige SmithNovember 27, 2015
    We enjoyed the tour, and the sample of the ice cream! The flavour graveyard was so cute! A must see!
  • Jakob S.heart icon on user image
    Jakob StecherOctober 3, 2017
    Damn, the vegan flavors are almost too good to be true.
  • Steve L.heart icon on user image
    Steve LeVineJune 25, 2018
    Make sure to visit the graveyard and pay respects to flavors that have passed.
  • Tara E.heart icon on user image
    Tara EdwardsNovember 5, 2014
    Short tour with a GREAT guide. Sad that you don't have a choice in the sample (whatever flavor they want to dish out). Was okay.. kids liked the graveyard (free - no tix needed).
  • Emily L.
    Emily LaVigneApril 18, 2011
    We loved our visit! Nice surprise to check in and receive a free tour. Sampled the Maple Blondie ice cream, and our nine year old was able to get seconds.
  • Lani T.
    Lani TeshimaOctober 16, 2011
    The Scoop Shop is like other Ben & Jeery's, so they DO sell kid-size cups & cones even though they aren't listed on the menu. If you just want a bit, save some money & order this instead!
  • Popi A.heart icon on user image
    Popi AndonaraDecember 31, 2016
    I love this place !!!!!! Great tour about the procedure of making ice cream !!!!
  • Kathryn V.heart icon on user image
    Kathryn VanderWykJune 22, 2015
    Fresh ice cream! The flavor graveyard up the hill is entertaining too.
  • Fabo G.heart icon on user image
    Fabo GuerraJuly 10, 2022
    The tour isn't worth it, you can't really see anything. They do give you a small sample at the end !!!
  • The Travelerheart icon on user image
    The TravelerAugust 21, 2015
    Crowed. Long lines for ice cream. You pay for the tour it's about 25 minutes long with a free sample at the end. Expect to spend about 2 hours there.
  • Richard D.heart icon on user image
    Richard DragicevichJune 24, 2019
    Good little tour and you get great ice cream samples at the end.
  • A S.heart icon on user image
    A SSeptember 11, 2016
    The tour is cute and fun! Don't go for the last tour of the day, most likely it's already sold out.
  • Matthew S.heart icon on user image
    Matthew SeifeApril 28, 2016
    The tour is short and sweet. Mostly go for the giant vermonsters and don't miss the flavor graveyard
  • Nate S.heart icon on user image
    Nate SNovember 17, 2014
    The tour is very short, but be sure to climb the hill to visit the flavor graveyard before you leave.
  • Drew W.heart icon on user image
    Drew WAugust 28, 2016
    If you take the tour, hang out in the trasting room after for all of the extras.
  • Jared C.
    Jared CampbellOctober 15, 2016
    Show up early on weekends. Tours sell out a few hours before closing.
  • Vanessa B.heart icon on user image
    Vanessa BorgesSeptember 29, 2016
    Great factory tour and as always wonderful flavors. 🍦🎂🍨
  • Allen V.heart icon on user image
    Allen VoglianoAugust 31, 2015
    There's a reason why this is the number 1 tourist destination in Vermont!
  • Lindsayeheart icon on user image
    LindsayeAugust 6, 2015
    Drive around back if you want to see the flavor graveyard. It's a hike.
  • Michael F.heart icon on user image
    Michael FenskeAugust 3, 2015
    Use the coupon in four square to get a free tour!!!!!
  • Megan P.
    Megan PorterAugust 21, 2014
    Great fun little tour, free ice cream doesn't hurt either!
  • Yusef S.
    Yusef ShaqeelAugust 10, 2014
    I read about Ben and Jerry's and how it started from here http://www.thecasesolutions.com/ben-jerrys-homemade-12302 really fascinating read Read more
  • allisonheart icon on user image
    allisonOctober 8, 2014
    Peace, love, and Ben & Jerry's. The original makers of cookie dough ice cream.
  • Michelin Travel & Lifestyle
    Michelin Travel & LifestyleSeptember 22, 2012
    With tours every 30 minutes, concluding with sweet and creamy free samples, this is well worth a stop! – Green Guide Editor
  • Lea anne D.
    Lea anne DaughrityJuly 14, 2013
    Getting the whole crew started with foursquare and a free tour at Ben & Jerry's!
  • Becky B.
    Becky BachmannJune 4, 2011
    We loved our ice cream sample: Late Night Snack (vanilla bean ice cream, caramel swirls, and chocolate covered potato chips)...especially since the tour was free with a 4sq checkin!
  • Chris J.
    Chris JarjouraJanuary 19, 2013
    The tour us kind of cheesy! If you want to see ice cream being made don 't go on the weekends.
  • Smithsonian Channel
    Smithsonian ChannelJune 23, 2011
    America’s most famous dessert duo opened their first storefront in Burlington shortly after completing a $5 ice cream manufacturing correspondence course in 1978. (From Aerial America) Read more
  • Tamara P.heart icon on user image
    Tamara PaasAugust 4, 2016
    Must visit if you like ice cream! We had a lovely tour and delicious ice cream.
  • Martin Sexton
    Martin SextonJanuary 17, 2013
    Friendly folks serving it up showing you how it's done. Worthy stop with or without the kids.
  • Parents Magazine
    Parents MagazineJuly 18, 2011
    The factory opened its doors for business in Burlington in 1978 and has made pregnant women craving ice cream happy ever since!
  • Maryellenheart icon on user image
    MaryellenSeptember 5, 2014
    Fun tours and lots to see! A tourist's dream.
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