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Hotel Jen

Hotel
Georgetown
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6.3/10
300
ratings
  • Tips
    HueiPhing S .
    "Formally known as traders hotel."(8 Tips)
    TC Boi
    "Situated just next to prangin and 1st avenue mall."(7 Tips)
    Fariz J.
    "next to Komtar"(5 Tips)
    bigbro J.
    "Comfy hotel if not for the lack of parking spaces"(2 Tips)
Tips and Reviews icon84 Tips and reviews
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  • Hayo B.
    Hayo BartJune 10, 2017
    Staying at a Club rate? Have your breakfast at the Club Lounge at the 16th floor. Much better experience than the breakfast service in 'The Islander' restaurant in the lobby.
  • Hayo B.
    Hayo BartJune 10, 2017
    Looking for the beach? Guests use the pool facilities at the sister property Golden Sands Resort in Batu Ferringhi. The hotel provides a free shuttle to this resort. Sign-up one day in advance!
  • Piccy L.heart icon on user image
    Piccy LokeAugust 10, 2017
    rooms are spacious and decorated in Peranakan accents. located next to 3 malls. famous street food within walking distance
  • PW A.
    PW AainaaAugust 24, 2012
    Very nice hotel. Next to Prangin Mall and bus station. Go to the information counter and get the Rapid KL pocket map. So you can travel all over Penang Island by bus ! Cheap and easy :)
  • Kerstin G.heart icon on user image
    Kerstin GarayDecember 22, 2014
    Traders Hotel which is a sister company of Shangri-la now change to Hotel Jen. Easy access for places like shopping as shopping malls is around the hotel.
  • @TravelAwan
    @TravelAwanDecember 7, 2011
    A five star hotel in Penang managed by Shangri-La. Traders Hotel is also linked to two local shopping malls. Prangin Mall, KOMTAR, the major bus terminal is just 5 minutes walk. Perfect!
  • Jason Z.
    Jason ZhengJanuary 21, 2015
    Worse customer service at the fitness centre! Especially the two female staffs(the fat malay and the thin Indian). Hanging around chit chatting all the time and NO ONE TAKING CARE AT THE COUNTER!
  • Matt
    MattDecember 31, 2015
    Price is ok but location is a bit far from the good places in the centre. Rooms are a bit old. Tip: hotel opposite (St Giles) has better bar on 30th floor and very good Japanese restaurant.
  • Vicky H.heart icon on user image
    Vicky HidayatMay 29, 2014
    Been here 10+ times
    Very nice and excellent service... would liked ri come back again... thumbs up
  • Alyssa N.heart icon on user image
    Alyssa NgSeptember 23, 2015
    Food is good. Limited parking. Don't forget to let your ticket stamped before exiting the hotel if you are there for a function.
  • Fariz J.heart icon on user image
    Fariz JaafarSeptember 21, 2016
    Been here 10+ times
    Comfortable and located at the center of Georgetown next to Komtar and 1st Avenue.
  • Fazli H.
    Fazli HashimApril 3, 2011
    The traders club room is nice but still used tv emmm expect will used such as lcd or plasma and the receptionist at club traders so friendly.. tumbs up
  • Chia Chieh C.
    Chia Chieh CheongDecember 14, 2013
    Further more 5pm ask them clean the room and 230am still never clean , I hope this message can alert the management of shangri la group , pls rectify this ASAP and give customers a good experience
  • Syuen K.
    Syuen KhooDecember 26, 2017
    Very comfy hotel, complimentary cookies during festival
  • Tingheart icon on user image
    TingSeptember 22, 2016
    Old and dated. In urgent need of an upgrade. Apart from the central location, can't think of anything positive. Many other nice boutique accommodations in Georgetown with more character.
  • GunturAwan
    GunturAwanJuly 31, 2010
    A five star hotel in Penang managed by Shangri-La. Traders Hotel is also linked to two local shopping malls. Prangin Mall, KOMTAR, the major bus terminal is just 5 minutes walk. Perfect!
  • Hkling
    HklingFebruary 19, 2017
    While the renovation is going on, think they also need to re-train their staff on cleanliness and customer service. Definitely not even 4* star service. Location is great and within walking distance
  • HueiPhing S .
    HueiPhing S 🌹January 12, 2015
    Formally known as traders hotel. Good location if you wanted to take public transportation. Room cleanliness I will rate it 7 out of 10.
  • Joachim O.
    Joachim OoiJanuary 25, 2015
    Attended a wedding dinner here. For hotel standard, the food here is good and acceptable. -Penang Kia Food Critique-
  • TC Boiheart icon on user image
    TC BoiAugust 23, 2015
    Excellent location. Situated just next to prangin and 1st avenue mall.
  • Darren L.
    Darren LamAugust 3, 2015
    Check out noodles station for breakfast. Hor fun (kuay teow) noodles soup is good!
  • Explura
    ExpluraJune 30, 2012
    Welcome to Penang, time to relax and rejuvenate. For tips on Travel, as well as affordable local sightseeing and airport transfers, kindly visit www.explura.com. Have a pleasant stay!
  • Tara S.
    Tara SwartApril 20, 2012
    The pillows really are wafer thin. There's also a massive construction site - a hotel going up right next to Traders. Don't get a room near the lifts either - you can hear them all night.
  • bigbro J.heart icon on user image
    bigbro JaredDecember 25, 2015
    Comfy hotel if not for the lack of parking spaces during peak hours in which you're sent on a parking hunt elsewhere!!
  • Noornajilaheart icon on user image
    NoornajilaJanuary 3, 2021
    So much love w this hotel! 😍😍😍
  • Mauren T.
    Mauren TanakaApril 28, 2012
    Been here 5+ times
    Near to Prangin and 1st Avenue. Should try the macadamia ice cream at Gelatomio (1st Avenue)
  • Subz C.heart icon on user image
    Subz ChandFebruary 26, 2017
    Very reasonably priced and awesome location.
  • Mike C.heart icon on user image
    Mike CarmonaDecember 4, 2014
    Beef bacon and dimsum counter at breakfast.
  • Jai O.
    Jai OthmanSeptember 17, 2013
    Theres a free wifi for visitors! 👍
  • Jumat M.heart icon on user image
    Jumat Mohd SidekMarch 8, 2015
    Nice hotel. Free wifi. Good Service.
  • MACheart icon on user image
    MACSeptember 5, 2016
    Been here 5+ times
    Good hotel that is centrally located.
  • Willy Boy B.
    Willy Boy BkkDecember 6, 2010
    Been here 5+ times
    Comfortable rooms on the Executive floors with efficient and honest service staff and guest amenities. Recommended!!
  • Takeshi J.
    Takeshi JoeApril 11, 2013
    Been here 5+ times
    Like this hotel easy to going everywhere
  • Eric T.heart icon on user image
    Eric TanMarch 13, 2018
    Great hotel
  • Jeraldine F.heart icon on user image
    Jeraldine FooAugust 11, 2018
    great housekeeping service
  • Ezan A.
    Ezan AziraNovember 9, 2013
    Comfy bed. Super fast in-room wireless connection
  • Fir€L¥nx
    Fir€L¥nxApril 30, 2013
    Pleasant hotel.. But the rooms are not sound-proof... Can hear the noisy neighbour's TV even at 2am!
  • Tara S.
    Tara SwartApril 20, 2012
    Wifi is substantially faster here than in the rooms.
  • Lim H.
    Lim HorngAugust 30, 2017
    The buffet dinner is horrible, RM88 per pax. Please check it out before you go.
  • Hian H.heart icon on user image
    Hian HongSeptember 23, 2016
    Maybe pre renovation. This hotel is a far cry from its hey day. The interiors look worn and tired, but not unlike the neighbourhood. Don't overpay for the rooms!
  • Janice F.heart icon on user image
    Janice FishyMarch 8, 2015
    their food in here is excellent!
  • Mohd S.heart icon on user image
    Mohd SafrizalFebruary 22, 2016
    Been here 5+ times
    Nice and friendly staff
  • Izairi Faizalheart icon on user image
    Izairi FaizalAugust 29, 2014
    Free wifi. Spacious room with crt tv. Takde lcd ka?
  • Nazri R.
    Nazri RazraJuly 15, 2011
    Been here 5+ times
    Nice service, good service & the best room basic ever. Free shoe polishing
  • Neal J.
    Neal JansenNovember 19, 2011
    PBIM Runners; Taxi to the race site is gonna cost you RM45+ Jelutong Expressway is gonna be blocked off too.
  • James M.heart icon on user image
    James MoeyApril 28, 2017
    Friendly staff
  • Malyneta T.heart icon on user image
    Malyneta TKJanuary 24, 2017
    Near to prangin mall,1st avenue,and komtar
  • Angelia T.
    Angelia TeeAugust 21, 2011
    Been here 10+ times
    Try the cheese cake at lobby lounge ! Yummy yummy :)
  • Ab Samadheart icon on user image
    Ab SamadJuly 23, 2014
    I'm Malay. And i just want something that is non-Malay with every bite cuz quite frankly the food was nothing but ordinary to me.
  • aszmortha
    aszmorthaJuly 2, 2014
    Royal Customs never charged tax on gym usage.
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