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Renaissance London Heathrow Hotel

Renaissance London Heathrow Hotel

Hotel
Hounslow
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5.4/10
197
ratings
  • Tips
    Paula B.
    "Great for plane spotting as it's right opposite the runway."(5 Tips)
    Christos Z.
    "best in airport hotel"(3 Tips)
    petercat
    "free ride to/from the Heathrow airport."(2 Tips)
    Iain M.
    "Free glass of sparkling wine for Marriott Rewards guests."(2 Tips)
Tips and Reviews icon62 Tips and reviews
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  • Christos Z.heart icon on user image
    Christos ZervasSeptember 18, 2016
    The best in airport hotel I have ever been with outstanding friendly personnel, huge lounge area, awesome breakfast variety and special & luxurious accessible rooms for wheelchair users.
  • Gemma T.
    Gemma ThomsonAugust 12, 2013
    Been here 5+ times
    If you're visiting for a convention, the food can be prohibitively expensive, but this can be remedied through a run to the Co-op/Texaco garage or the nearby pubs. Just be sure to shop early.
  • Z
    ZAugust 30, 2014
    Food & roomservice is great! It's an older building but has all the comfort and a very friendly staff. They do however need new pillows, at least in our room.. **** hotel
    Upvoted Dec 30, 2023
  • Mark L.heart icon on user image
    Mark LeeMarch 27, 2017
    Superb views of the airport. Rain shower walk in. Comfortable beds. Busy slightly formal hotel. Good though not exceptional breakfast in main restaurant. Club/Executive Lounge a little disappointing.
  • BronzeAgeheart icon on user image
    BronzeAgeJune 29, 2015
    It was surprisingly quiet even though it is right next to the runway and is being renovated. I liked the modern clean feel of the renovated rooms, very much what you'd expect in American type hotel.
  • Avradeep C.heart icon on user image
    Avradeep ChakrabartiJanuary 7, 2023
    From the back entrance, the local McDonald’s is across the road. V busy due to all airport hotels being in the vicinity. Lots of chauffeurs and their cars too.
  • EDRheart icon on user image
    EDROctober 2, 2016
    Nice hotel by Heathrow airport. Used mainly by airlines to park you as you'll loose your flight to your final destination. Move around hotel and terminals with the Hoppe bus.
  • Piguheart icon on user image
    PiguMay 31, 2017
    Clean, comfortable. Expensive but that's expected at an airport hotel. Only negative was a grumpy concierge, who got stroppy with me about a mistake made by the hotel. Soured my experience.
  • David R.heart icon on user image
    David RoessliOctober 25, 2015
    Friendly welcome, helpful. Nice rooms (clean, roomy and good facilities). Avoid the dinner buffet, it's disappointing.
  • 🐣Chick🐣 a.
    Warning when travelling with children they assume two adults and a child all sleep in one bed. Apparently you have to request an extra bed for child as it's standard policy to assume will all share.
  • Ahmed
    AhmedFebruary 26, 2018
    The hotel is clean and nice but they are greedy and rude and they won’t allow late checkout for people with late flights even for a fee this isn’t a good hotel feature.
  • Ryan D.
    Ryan DsouzaAugust 9, 2013
    Been here 10+ times
    Free internet if u sit by the smoking area outside the hotel. Just log onto the heathrow guest wifi and register. U get 3hrs n 45 mins free access.
  • Pattie
    PattieOctober 13, 2013
    Hotel need some serious renovations. Very surprised since it is a Renaissance Hotel. No wonder it was so cheap. It is just a place to sleep for a few nights so no big deal. Staff seems nice however.
  • Paula B.
    Paula BondSeptember 22, 2019
    Been here 10+ times
    Great for plane spotting as it's right opposite the runway.
  • Fernando G.heart icon on user image
    Fernando GobboApril 5, 2015
    Ótimo hotel... ao lado do aeroporto. . Ajuda muito ..Great hotel very close to the airport. . It helps a lot ..
  • OMAR M.
    OMAR MukhareshSeptember 5, 2013
    Good service at executive floor and front desk and mgt is quite supportive & responsive. It is a good hotel during transit via London
  • Otel.com
    Otel.comSeptember 3, 2012
    There's a gift shop and currency exchange at the lobby so you won't have to leave the hotel for some cash and souvenirs.
  • Oscar R.
    Oscar RenaliasMay 25, 2012
    Been here 5+ times
    Some rooms have views to the Heathrow runways (great if you're into planes), while some others have views to internal walls.
  • Ronan P.heart icon on user image
    Ronan PriceMay 1, 2019
    Can’t believe this large hotel doesn’t provide its own free shuttle, with one-way bus fares varying from £5 to £10 if you don’t pre-book
  • Ben M.
    Ben Murphy-RyanSeptember 20, 2012
    Don't pay £4.50 for hotel hoppy - regular bus stop on road outside hotel goes to heathrow central terminal 1/2/3 or T4 or 5 every few minutes and are free!
  • Ryan D.
    Ryan DsouzaAugust 9, 2013
    Been here 10+ times
    All in all a crap hotel esp if u r staying long term. Dull, oudated n low standards. If u fancy seeing some nice cabin crew then its worth it or else definately nit recomended. Wifi at £15/day rip off
  • Mark L.heart icon on user image
    Mark LeeMarch 27, 2017
    Free London Buses to and from hotel. Don't waste money on hoppa service as bus stops are almost outside. Use bus stop 19 from central bus station at Heathrow.
  • Soyuzheart icon on user image
    SoyuzAugust 19, 2014
    Worth becoming a Marriott Rewards member before booking . My little old favorite Heathrow hotel.
  • Renaissance Hotels
    Renaissance HotelsJune 5, 2012
    Welcome to Renaissance Hotels! For some great local finds — from restaurants to shops to more — visit us on www.renhotels.com. Live Life to Discover.
  • Nora C.heart icon on user image
    Nora ChangSeptember 29, 2016
    The rooms are nice. Shower doesn't get hot enough and there are no beside alarm clocks.
  • Iain M.
    Iain McCorquodaleApril 28, 2012
    Free glass of sparkling wine for Marriott Rewards guests. (Wine is pretty crummy, mind you.)
  • Mark S.
    Mark StoneMarch 13, 2023
    Tesla drivers get 1 hour free if charging. Validate ticket at reception.
  • Nathan W.
    Nathan WongAugust 10, 2014
    Now finally receiving a renovation. If you're lucky you'll get one of the decent rooms.
  • petercatheart icon on user image
    petercatNovember 28, 2010
    Been here 5+ times
    Tiny room..tiny closet..nice view, though. Room overlooking runway. Better take the red bus(111,140,555..) for free ride to/from the Heathrow airport. Hoppa bus costs £4 for one way!
  • Dhillon T.
    Dhillon TaturJune 28, 2013
    Been here 10+ times
    Simple,outdated,dull rooms. No shower cap provided 😓 . Poor/expensive room service. Here on duty with MK. Bed is comfy though.
  • attapol p.
    attapol phdFebruary 12, 2019
    Nice bf line, tiny gym but pretty adequate ;)
  • David L.
    David LowyAugust 16, 2013
    Buy your Hoppa ticket from the blue machine at the hotel. Save 50p.
  • Shelbyheart icon on user image
    ShelbyOctober 22, 2017
    Been here 10+ times
    Name that Tail.....
  • Jennifer P.
    Excellent, accommodating staff. Nice rooms.
  • Maria L.
    Maria LNovember 27, 2010
    best scrambled eggs I've had in a while, sloppy, fine and creamy - just how I like them!
  • John G.
    John GibbonsApril 8, 2012
    Been here 5+ times
    Do not pay for a ride to/from the airport - take the public buses (111, 105, 140, 285, 555) - the hotel is in the free Heathrow Zone.
  • Dustin F.heart icon on user image
    Dustin FisherJuly 18, 2012
    Received horrible service as a Platinum member when my wife and I arrived at 9PM and were told no rooms were ready. We waited an hour before finally accepting a downgrade of a room just to sleep.
  • P J.
    P JJune 24, 2013
    I got stuck in lift 1. Take the stairs if you don't have luggage!
  • Mark T.
    Mark TownsendMarch 13, 2011
    Been here 5+ times
    Good Starbucks franchise - good coffee at a good price
  • Ahmad Jamal A.
    Ahmad Jamal AwadOctober 5, 2014
    basic hotel, not great but not bad either!
  • Wendy P.
    Wendy Petrik-CarrollSeptember 18, 2014
    Been here 5+ times
    Getting remodeled. Bar menu is decent but the service is absolutely horrible. Don't expect to eat under an hour and a half. Just terrible.
  • JP F.
    JP FloresJanuary 9, 2012
    a proper Guinness, fish and chips at the bar.
  • Shelbyheart icon on user image
    ShelbyOctober 22, 2017
    Been here 10+ times
    Runway Views!!!!
  • Alex H.
    Alex HFebruary 16, 2014
    Hotel staff is really nice!!
  • Raymond A.heart icon on user image
    Raymond AaronApril 28, 2015
    Freshly renovated.
  • Enrique B.
    Enrique BascurMarch 22, 2013
    Far from terminal 5, not up to Renaissance standards, very dated. Serves the purpose of sleeping near the airport
  • Jason N.
    Jason NoelJune 24, 2010
    Hotel it getting pretty run down. Slowest lifts on the planet and the air conditioning basically seems to not really work through the whole place. There is a reason for the low price.
  • Thad W.
    Thad WellingtonOctober 29, 2010
    Looks run down from the outside, but its a nice stay for the price inside.
  • Konstantin K.
    Konstantin KlyaginDecember 21, 2012
    Internet prices are a rip-off. No free wifi? It's XXI century already. Come on!
  • Diana H.
    Diana HongAugust 13, 2011
    Best place to find a random group of people.
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