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The Puteri Pacific Hotel

Hotel

Johor Bahru

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5.8^/10

294

ratings

"Best hotel in JB but worst when compared with KL or KK."(5 Tips)
"Nice breakfast and clean room is just comfort me and my family."(9 Tips)
"great place to stay and the view"(5 Tips)
"Comfort, clean n good breakfast"(8 Tips)

104 Tips and reviews

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Huda PinkMay 4, 2011
Been here 5+ times
Am a reg cust,evry once a yr i'll come here. Stayed in deluxe room, room is nice,still d same in d past yrs,juz d minibar has been downgraded. Others r fine, breakfast awesome as always! 4 out of 5!
Shay SyafiqAugust 22, 2011
The service here is great. Received a warm welcome from the staffs here. You should try the rooms on Level 15 or Level 16. If possible, overlooking Singapore. It's a great view from here.
Nathan CFebruary 6, 2015
Get the best rates on Puteri Pacific via HotelQuickly App(Anroid/iOS). Min. 20-30% cheaper than Agoda, Booking etc. PLUS, Get further RM50 OFF by redeeming voucher code – NBHOR. Ignore HQINVITE code.
Amy RamliDecember 25, 2012
If there's a problem with your room, the friendly staff will be happy to help you out :) it's a great place to stay and the view is amazing :D
zumy zulkiflyOctober 1, 2011
Been here 5+ times
My first time here. I love the warm environment. Room is ok. Service is good. But the most happening is, its located in the center of the town! Just walking distance to pasar karat, malls etc.
Gibson LieDecember 8, 2015
Great hotel as the stars they have. The breakfast was soo delicious but so crowded that some menus were empty too early and refill was taking all day.
muhazam a azizMay 24, 2017
was here about 13 yrs ago as student. 1st time staying. grand as those hotel back in early 90s. Still in good shape tho a bit dated in style.
Renee GanSeptember 29, 2016
If you have time, can try their Rebung Spa, the Malay style Urut is good
Airayaya 🌹July 23, 2015
Spacious, clean room 👍 legend said long ago there was an illegal worker died at upper level, if u r wondering y the elevator always display floor-12, even u r at 1st floor 👻
Riche PracilianathaAugust 9, 2013
Here something to start!! 5pc with only 2 staff working..still raya is it!!! 10 people in concierge and only 2 in receptions..come on you should do multitasking which all can help!!
Meezsarah ShahroonNovember 23, 2015
having buffet high tea & dinner buffet. nice manager. nice food. nice environment
Running Freeman 5.0September 2, 2013
Nice,cozy and spacious room. Just a minor setback here and there. Very friendly staff,thumbs up
Zasryna SamadApril 23, 2013
Been here 5+ times
The Mutiara room air condition not functioning, air a bit stuffy and hot! Solution fr their maintenance is using a ordinary old fashion fan? Brilliant for 5star hotel isnt it?
Azizi MohammadJune 3, 2012
Excellent executive rooms.......personalised services ,private lounge & evening cocktails
Hmy MyAugust 22, 2014
Very conducive n clean room. Helpful staff.
Aidah TJuly 27, 2011
They dont equip rooms with irons. Need to request frm housekeeping, and must do so well in advance coz u may need to wait an hour!
Fara JasminNovember 28, 2013
Variety of food!!!!! Seriously came here by noon for their lunch. :)
James KonDecember 11, 2010
Been here 10+ times
The entire team has a bad culture which has not been fixed for years even though there has been so many different GM been put in place. Guess it is the bottom line staff controlling the GM!
Badrol JaafarJuly 7, 2016
Nice Hotel In Johor Bharu
HidayahSeptember 17, 2011
Nice breakfast buffet. Pool small but towels provided. Staff friendly. Nice stay.
Inez ChewJune 10, 2012
the rooms are quite old. Hotel service is great and location of the hotel is quite near to the shopping malls.
Fadzily IbrahimAugust 22, 2014
Comfort, clean n good breakfast
AzrinAugust 27, 2010
Best hotel in JB! Very nice room. Clean and big. Nice view of Singapore as well.
Mohd FaridzOctober 1, 2011
Wifi should have inside the rooms
Airayaya 🌹July 23, 2015
Walking distance to jb city square and jb sentral :)
Illy IllyanaAugust 18, 2013
Please get your lifts fixed. This is a 5-star hotel!
DeanDecember 7, 2014
Wifi sucks
zouffi cuteMay 31, 2015
I like.. superb service. .
Nurhayyu ZainalJuly 2, 2012
Nice breakfast and clean room is just comfort me and my family.
Mustafa AbuJune 23, 2015
Nice deco for ramadhan ....
EvonneJune 5, 2013
Nice new room at executive floor marvelous
Hafeez AminDecember 14, 2010
Last time all the drinks in the mini bar were free. Not anymore. Only 2 mineral water bottles and 2 cans of orange soda drinks are FOC
Adrynawati AzaliDecember 12, 2013
The reception and bell boy are very friendly
Matt NibblerMarch 7, 2012
Been here 10+ times
Mmm.. 1st impression, Not as imagine. Old carpet, crt tv, no free internet, old bed. Good thing is u'll get courtesy call from receptnist.
James KonDecember 11, 2010
Been here 10+ times
This morning went down for breakfast and restaurant was full! Staff : apa nak buat? Seating capacity hanya 300!
Kaykhoon KhooAugust 26, 2016
Extremely bad Wi-Fi, and extremely slow internet connection. The speed is even slower than my home's 1mb connection.
Wan NikMay 24, 2014
Location is convenient. The hotel itself is clean but is in dire need of upgrading.
Bubu Blup BlupJuly 20, 2014
Been here 5+ times
Reception plez focus la. Bilik utk sorang, Bkn 2! Beza rm30 tu!
JazmineApril 13, 2014
I must say, this is a worst ever hotel I stayed before. Hair dryer was spoilt n they dont even have a portable one. Instead they expect me to change room at 11.53pm!
Delren DouglasAugust 20, 2011
Been here 50+ times
Best hotel in JB but worst when compared with KL or KK. Service bad n getting worst every time I come. But no choice since this worst hotel happens to be best in JB. I can't imagine how the worst!
JazmineApril 13, 2014
Quite run down ady.. furniture, lightings, designs r very old. Its time to refurbish
Raihan Apex MohaidinMarch 29, 2013
Dear beloved guest,during school holiday.. occupancy 100%: 29/3 till 31/3..
Aby Azid Abu BakarSeptember 1, 2011
Reasonable price..ample of rooms
DALEDecember 11, 2013
This hotel need a complete over haul. The bed is 'dead'. The towel is over used. The water pot is not working....and most hotels have already thrown out the tube tv
Nana KikiJuly 4, 2013
Been here 25+ times
The food ar awesome..
Ct HourDecember 11, 2014
1st time in JB, this hotel make me frustrated
FaRa NaLyaaOctober 2, 2012
Been here 5+ times
TPPH is underconstruction..hope's getting better..
Eros süß lomboyJanuary 31, 2011
Very Ambient Hotel, it welcome me with a Red Carpet :D
HannaDecember 26, 2015
I've had better service from hotels with 3 stars :/
Hirman Evo ®  ™September 29, 2013
Nice view and smell so good.

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