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Hotel Valentin Imperial Riviera Maya

Resort and Hotel

Playa del Carmen

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9.2^/10

143

ratings

"Hibachi room is the best"(2 Tips)
"Ginger, the Japanese restaurant is great!"(4 Tips)
"dessert with each meal."(2 Tips)
"concierge desk & setup 24 hours prior to the time"(2 Tips)

40 Tips and reviews

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G MApril 12, 2013
Alfonso, the poolside bartender fixes some wicked drinks. Start the day by tipping him big and introducing yourself; he will take good care of you.
Norman EllisApril 1, 2019
Been here 10+ times
There’s usually an excellent Spa Deal listed every day in the journal. Costs are much less than their standard costs. Definitely check it first before choosing your spa treatments.
Luke EnglandMarch 24, 2015
Absolutely amazing experience. Everything you need is taken care of and you are completely pampered in every way. Can't wait to go back!
Bryan KruegerSeptember 8, 2016
Been here 10+ times
If you come with a big group & want to eat dinner together. You need to go to the concierge desk & setup 24 hours prior to the time you want that meal. Get staff name & request sheet from staff taking
Jen RobinsonJuly 16, 2012
The lamb at L'Alsace was so amazing, we had it twice during our week there! Hands down, best RM resort I've stayed at. Can't wait to go back. Our honeymoon was magical.
katy ramseyApril 25, 2015
Food is excellent- try Ginger. Bring comfy shoes for walking because it's a big property.
BrendanJuly 31, 2010
Been here 5+ times
Agreed that portions are on the smallish side, at least compared to what American restaurants serve. I made up for that by getting a soup, salad, entree, and dessert with each meal. It's all included,
Nick CookeJuly 31, 2014
Carlos the bartender at the sunset bar is amazing! Tip him well and he will keep your drinks flowing!
Grace TanJuly 9, 2016
Wifi in room can be a bit wonky. Room service is spotty (forgot mints one day and forgot throwing out the trash another). Food is best in L'Alsace. Ginger has terrible service. Go beach early.
Annie FarleyOctober 8, 2015
Everything is amazing!
Ahmad IslamNovember 14, 2011
Ginger, the Japanese restaurant is great! Tuna sashimi some of the best I've ever had.
Jon BDecember 21, 2014
They don't skimp on the alcohol in your drinks. Pace yourself. Or don't. You're on vacation.
Dante TorresSeptember 6, 2012
Mariscos grill was awesome in mar y tierra restaurant, also get the ceviche as well!!
Sabrina TDecember 22, 2011
Amazing service. Ginger (Japanese) and l'ascase (French) were the best!
G MApril 12, 2013
Try to get Building 5, shortest walk to the pool and WiFi.
Wade NelsonFebruary 20, 2014
Been here 5+ times
The Mexican is great!! Try the beef kabobs!!
Joe KraherDecember 17, 2015
The staff can't do enough for you! Your own concierge kicks butt.
BrendanJuly 31, 2010
Been here 5+ times
Get the lasagna from the Italian restaurant. Good stuff. Avoid the jicama salad from the Mexican restaurant. Not so good.
Yun ChalifAugust 23, 2014
Gorgeous resort!
Devin WatersJuly 11, 2011
Great all inclusive resort. Has the best food around.
Alejandro AriasNovember 7, 2010
Great Place for Honey Moon. The Japanese is the best of all!
Jacob BergmeierJuly 10, 2010
The portions are kind of small... I'm a thin guy, but I like to eat. If you like food, plan on eating two dinners. Read more
Seth YustOctober 29, 2014
Everything! !!!!!
dina vigilDecember 3, 2011
be sure to go kayaking with the beautiful blue eyed guide
Bryan KruegerSeptember 8, 2016
Been here 10+ times
Pool and ocean
Laura WolfAugust 19, 2010
Water is beautiful at both the beach and in the pools
Devin WatersJuly 11, 2011
Japanese restaurant is the best!
Steve PayonzeckMarch 3, 2011
Been here 5+ times
See the Lev Jackson show. Be astounded.
Bruno PlazaDecember 31, 2011
Awesome......
Robert McNuttSeptember 27, 2010
Been here 5+ times
Do the hibachi at the japanese restaurant
Jason HodgesOctober 28, 2010
Hibachi room is the best
Adriana VázquezSeptember 11, 2014
El trato del personal es excelente, las instalaciones inmejorables la comida deliciosa, los restaurantes todos espectaculares. ..definitivamente, de ahi soy ...
Brenda De AndaNovember 4, 2017
Lo mejor es que no hay q hacer reservación para ninguno de los restaurantes de especialidades y no te ponen brazalete. Exclusividad. El 98% del staff es súper amable, algunos barman aún malinchistas.
MarioOctober 20, 2012
Excelente Hotel!!.. Podría venir por una tercera ocacion.., su agradable ambiente, tranquilidad, vegetación, restaurantes.. y comodidad lo hace un muy buena opción para celebrar algo en especial!!. :)
Edgar RosasJuly 13, 2015
La atención, la comida, los drinks, la alberca, la habitación, todo está de 10. El wifi es gratis en tooooodo el hotel. Sin duda, uno de los mejores.
Diana BarreraSeptember 24, 2015
Volvería mil veces, inmejorable. Servicio, instalaciones, calidad de alimentos y bebidas, actividades, en general una experiencia excelente. Muy recomendable.
Jürg KaufmannJuly 24, 2013
La carne del restaurante francés es espectacular, para postre recomiendo el Alaska
Karito MillaresApril 20, 2013
Genial todo el lugar! Pero sobre todo la atención del personal le doy un más 10 :)
Sonya CanoJune 12, 2014
Excelente Servicio, lindos jardines
Daniel FalcónJune 3, 2016
De la verga los pinches vigilantes, te tratan de la verga como si les hicieras un favor al entrar. Ojalá le bajaran dos rayitas a su mamonería pedorra de tres pesos.

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Hotel Valentin Imperial Riviera Maya

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