Unlimited 1to1 classes $99 for a year. Work shops are free & open to public. WS's are usually a group of 6 & Apple Store chooses the topic. 1to1 is just that but you decide what you want 2 learn. :-)
Apple shines for innovation, except when it comes for service or support. They are probably at the bottom of the barrel. Expect to wait a week for an appointment.
Wow I was really surprised by how attentive all the employees were and David had my phone's speaker working in 10 minutes rather than the 30 he had suggested definitely coming back to this shop
Call for appointment in advance of your trip,they will get you logged in, when you get there just let them know you are there and in no time you are speaking to one of their geniuses.