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Crowne Plaza Austin
Hotel, Resort, and Event Space
St. Johns, Austin
"only smoking rooms"(2 Tips)
"Breakfast buffet is really good and so is the wait staff."(2 Tips)
"Free shuttle to the airport doesn't start till 6 am"(2 Tips)
"This is a great hotel the entire staff is amazing."(8 Tips)
45 Tips and reviewsFilter:
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Phillip MitchellJanuary 24, 2015Breakfast buffet is really good and so is the wait staff. Hotel staff very pleasant and courteous. Soda machine only takes credit card :-( so don't walk ALL the way to it without it...No dollars!- The first floor rooms, located behind the front desk are the hidden gems the Crown Plaza. While they're the only smoking rooms available, the odd numbered rooms have a pool facing private patio.
Becca ThompsonJuly 7, 2013A power strip in each room is a nice touch for gear monkeys. Concierge gave his cell # to help after hours. Great staff! The 3 days here have been the most positive hotel experience I've had in years!
Nice rooms. Awesome outside area. Had no issues with the internet. CD player in room. Some of the housekeeping could use a friendliness class. Overall a great place to stay
Lisa DOctober 24, 2013This is a great hotel the entire staff is amazing. I had a slight problem when I arrived and ev everyone took very good care of me.. special thanks to the GM Randy - Rudy - Paul and others- Becca ThompsonJuly 5, 2013Great service, nice folks and they have gone the extra mile to make sure we had a great experience! Kevin at the front desk rocks.
frankieAugust 15, 20135dollar breakfast buffet...excellent. The breakfast sausage is simply amazing.
Mark MillerOctober 25, 2015I stayed here because all the downtown hotels were booked for a big event. Not only was I far from all the fun (lots of Uber trips), it was just barely tolerable. And rain leaked into my carpet.
Casey TooleFebruary 22, 2014Old property with some light remodeling. It's just ok. Definitely not as nice as some of the other IHG properties. The accessible room sucks (behind elevator), but I got thru Priceline for $50
David PittsFebruary 24, 2015This place is rough. Wifi is ok, but all the smoking rooms are on the first floor and you never really get away from that smell. Lukewarm shower too. Big bunch of blah.
Internet is below par. Kristen at front desk is slightly more rude than expected. Breakfast is expensive. No laundry room on site. Rooms are on the smaller side. Lots of parking.
Use the Lavender Linen Spray as a quick "tide me over" deodorant or breath freshner until the gift shop opens. This is not medical advice. ;-)
Lora BorregoMay 30, 2011Pool is small and hit tub smelled like dead fish. We got the hotel thru Hotwire for $63 a night so we can't complain too much. Shuttle was never available though they had us wait for it each time.
The wifi is not a bad as some of the other tips here will lead you to believe. Perhaps they upgraded.
Took wayyy too long to check in. attendant kept answering phone and focusing on other things. Lame room and no puch with mask, spray, earplugs etc as is customary at most crowne plazas
Alex BaezaSeptember 20, 2017This place is a bit run down and in serious need of a makeover. My room smelled of detergent, but was otherwise decent.
Rob MoweryMarch 14, 2010The hotel has been pretty good about a free shuttle in the AM to the SXSW event, they can't pickup in evening but will drop off at convention center in AM
Sheli HarmonSeptember 29, 2010Nice hotel. Room service has to many fees however $2 tray fee plus 18% service fee and then tax and tip?
Jenny UngMarch 8, 2011Not worth the $. Double beds are so tiny, not big enough for 2 ppl. No Queens. There aren't enough outlet plugs in the room. One behind nightstand is used & ghetto same for tv. Lamp plugs don't fit!!!
- Lora BorregoMay 30, 2011Guest services was awful. Check in was at 3 and our rooms were not ready until 7. Rooms are nice and updated, but the rest of the faciltities look like a cheesy Las Vegas hotel.
- Hey crowne plaza where's my complimentary pouch with mask, lavender spray and earplugs?!?
Rogel KJune 5, 2011Omg, I stayed with my airline and it sucks. Van to pick us up to from the airport took just about an hour to get to the airport. The beds was good but the reception (front desk was not friendly).
Elijah BilottaMarch 15, 2011Not impressed. Dirty room. Staff is hit or moss but I'd expect more. Only staying here as a last resort. Internet works fine.
Internet sucks. Probably one residential DSL line for entire hotel.
Amy GoyneFebruary 8, 2012Eh employe for another ihg properity got a room facing highway so was loud & internet blah. Also not king bed like requested.
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The Best of Hotels in Austin, TX
Located at the crossroads of I-35 and Highway 290, the Crowne Plaza Austin hotel puts you in the center of it all! By staying with us, you will experience award-winning service and upscale features while enjoying easy access to the best local attractions...
Open (Show more)
- Mon–Sun
- 24 Hours
(512) 323-5466
Features
Wi-Fi
Yes
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