LaTanya B. • September 30, 2013Call ahead to customer service 800# and state your claim/complaint there first. The dodo birds here at the svc ctr seem not to know what to do, unless they're reading screen prompts or scripts.
Brian Y. • June 11, 2011I agree.. I lived in Brooklyn and had optimum for 5 years never a problem.. I have had nothing but problems with TWs bs equipment!!!
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