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Sheraton Mexico City Maria Isabel

Hotel and Event Space
Cuauhtémoc, Ciudad de México
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8.5/10
1,610
ratings
  • Tips
    Molly M.
    "towers water pressure"(2 Tips)
    Dora F.
    "Lindas (cute) habitaciones y muy buen servicio"(7 Tips)
    Paulo P.
    "That being said, pretty good service for events and meetings."(11 Tips)
    D e v r i m
    "delicious breakfast and pretty fast wifi."(10 Tips)
Tips and Reviews icon50 Tips and reviews
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  • Cesar W.heart icon on user image
    Cesar WongApril 1, 2016
    Been here 5+ times
    Great Hotel located in downtown Mexico DF. Close to many restaurants and a Starbucks. The City Tour bus stop is very close to the hotel and you can take a ride for less than 10 dollars.
    Upvoted Jan 1
  • Molly M.
    Molly MonseyOctober 18, 2012
    Been here 5+ times
    In the towers water pressure was amazing, room was charming and comfortable. Room service is prompt although quality is about par. Love the lobby bar with piano, tho, and all staff members are loveky
  • Brian P.heart icon on user image
    Brian PonceJune 25, 2019
    Make a reservation for Bar Jorongo, where the amazing Mariachi Embajadores De México play. If you don't get Club Lounge access, it's worth paying for. Check out the quiet rooftop pool- great view.
  • Max W.heart icon on user image
    Max WennekerOctober 1, 2017
    Hotel definitely showing its age. Lacks natural light in most of the hotel. Very nice staff, and great lounge for elites with a really solid food situation. Room has comfortable bed but old bathroom.
  • D e v r i mheart icon on user image
    D e v r i mJune 7, 2016
    It's in the heart of the city with delicious breakfast and pretty fast wifi. There is enough space in the room for luggages
  • Jose P.heart icon on user image
    Jose PrietoOctober 9, 2013
    Been here 10+ times
    While some may view the hotel as outdated I as a business traveler see more value in the basic necessities (reliable wifi, accommodating staff and excellent food in the concierge lounge).
  • 🌎 JcB 🌎
    🌎 JcB 🌎July 28, 2023
    Been here 5+ times
    Nice, affordable hotel in the heart of the city. Overlooks Angel of Independence - one of the most important places in Mexico... like the Statue of Liberty. Nice room, good food, perfect hospitality.
  • Florian M.heart icon on user image
    Florian M.May 22, 2016
    Been here 25+ times
    The hotel has a good location and a good breakfast menu. The rooms are a bit outdated though!
  • Billy Boy G.
    Billy Boy GrenisJanuary 1, 2019
    Great location at a great price. Best bang for your buck in Mexico City.
  • Sezgin S.heart icon on user image
    Sezgin SahNovember 29, 2018
    Staff are amazing. Location of the hotel is perfect. Gym and other utilities are clean.
  • Roberto B.heart icon on user image
    Roberto Bruder AguiarMarch 19, 2018
    Been here 10+ times
    Very well located. Easy to go to a lot of places from here.
  • Raulheart icon on user image
    RaulSeptember 28, 2015
    Not the best in town and a bit rusty, great location and attentive staff.
  • Jun O.
    Jun OhMay 23, 2013
    Sushi bar, better than expected. Crave for roll or sushi? This is the place.
  • Mariah M.heart icon on user image
    Mariah MaggioliNovember 27, 2016
    the hotel is a little old, with carpets inside of the room. besides that, the service is very good and the location is ok
  • Johanna L.heart icon on user image
    Johanna LermaJuly 21, 2016
    Service was great, the rooms very nice.. Definitely coming back.!!
  • Paulo P.heart icon on user image
    Paulo PuglisiApril 6, 2016
    It's getting old, needs some refreshing soon. That being said, pretty good service for events and meetings. Good location.
  • Sergio F.heart icon on user image
    Sergio FelixNovember 21, 2017
    The showers in this hotel are totally not impressive. Lack of pressure and inconsistent temperature. The bathroom was small and the room was outdated. The staff is friendly and the food was OK.
  • Ketan S.
    Ketan SampatOctober 17, 2014
    Great location. Request for a bigger room with handicap access completely ignored
  • Alex M.
    Alex MarinMarch 13, 2014
    Internet is expensive and lousy but the gym is pretty good. Restaurants are quite good as well. Excellent service. Ugly hotel.
  • Jinn X.
    Jinn XuMarch 24, 2017
    Good location and nice staff. But very tiny swimming pool, WIFI with a FEE, old decoration with old carpets in room. Will not come again.
  • Jose P.heart icon on user image
    Jose PrietoAugust 28, 2013
    Been here 10+ times
    Leverage the Concierge they are informative and helpful with all requests.
  • Pierre-Yves C.heart icon on user image
    Pierre-Yves C.August 1, 2018
    Rooms are getting outdated but very complete fitness center with a sauna.
  • Rafael O.heart icon on user image
    Rafael OrtegaSeptember 22, 2015
    Wifi range didn't cover the whole apartment. Shower temperature wouldn't stay hot but varied up and down. A little disappointed.
  • Jie Z.
    Jie ZhangJune 10, 2014
    The toilet flusher is too strong. Just a very gentle press, the water goes away like a flood. Yet, noisy!!
  • Gustavo M.
    Gustavo MoriJuly 29, 2013
    Been here 5+ times
    Loved the staff, super friendly and efficient!
  • Luis S.
    Luis SanchezJuly 28, 2011
    you got to be platinum and you'll get internet, ironing, capuccino wake up calls, and a butler
  • Craig J.heart icon on user image
    Craig JohringSeptember 18, 2016
    The best Marachi's.
  • Jarosław A.
    Jarosław AłunowskiJune 7, 2013
    Been here 5+ times
    Old and expensive hotel not worth the stay, it lives from the old good times but is evident that those days are over. The only good thing is where it's located
  • Jenn T.heart icon on user image
    Free wifi in the Link Microsoft Lounge in the lobby!
  • Phil S.heart icon on user image
    Phil ScumoApril 28, 2014
    Been here 25+ times
    Old worn out hotel. Dirty corners everywhere, can't live up to its category standards. There is nothing that's actually worth the money. Stay away if you can.
  • Luiz E.
    Luiz EduardoSeptember 8, 2014
    Been here 5+ times
    The showers have been an issue lately. No hot water and sometimes no water at all
  • Karina E.heart icon on user image
    Karina EncisoJuly 30, 2015
    The gym is great!
  • Ramnik S.heart icon on user image
    Ramnik SinghAugust 16, 2015
    It's an old hotel ...wouldn't be my first choice next time
  • Annette
    AnnetteSeptember 11, 2018
    Don’t waste your@money! Need to be updated urgently. No internet in rooms???? Are we back in 2000? How can you not provide internet to guests? Rooms are awful
  • Nikki I.
    Nikki IbayAugust 22, 2010
    Wifi access not free in all guest rooms and public areas. 15US dollars/day
  • Alex C.
    Alex CardenasSeptember 10, 2012
    OLD & OVERPRICED Hotel, shame on Sheraton!
  • Ron C.
    Ron CarrJanuary 2, 2012
    Quiet- until the neighbor checked in. Now I can hear every little sound from him ... Disgusting!!
  • Rob E.heart icon on user image
    Rob EvansAugust 28, 2012
    200 peso cab ride from the airport
  • Vian E.
    Vian EliasOctober 13, 2014
    Working!!!
  • Ruben G.heart icon on user image
    Ruben GuerreroApril 9, 2014
    Been here 5+ times
    Great location but extremely outdated. Will not stay here again.
  • Annette
    AnnetteSeptember 11, 2018
    Old, smelly, no internet in rooms... worst Sheraton ever! Need to update inmediately
  • Rosanaheart icon on user image
    RosanaFebruary 20, 2013
    Bad service at check in my room is not ready and i must wait 40min while waiting could not connect to internet because ck in agent did not provide the room #
  • Pablo M.
    Pablo MlikotaSeptember 6, 2011
    Been here 5+ times
    This sheraton is a shame...
  • kenchy d.
    kenchy dassOctober 27, 2010
    really..i want suggest fom you...
  • Fernando D.
    Fernando DornellasAugust 11, 2011
    Yesterday, had no internet… Tonight, 00:20 I arrived in my apartment after 30 minutes in the lobby waiting for a broken elevator…unbelievable what is happening in this Sheraton!!!! >.<
  • Paul H.
    Paul HealyFebruary 24, 2012
    Looking a little tired, JW Marriott is better
  • Roberto C.
    Roberto CastilloJuly 10, 2010
    Go to Sheraton and enjoy your prom
  • Helly J.
    Helly JenkinsSeptember 10, 2012
    Water pressure is Crap! Rooms are tired and lifts slow. Staff friendly though and helpful..
  • Adriana S.heart icon on user image
    Adriana SolórzanoMarch 30, 2017
    El hotel es un clásico en CDMX, super bien ubicado. La atención del personal es inmejorable 👍🏼 La clásica ensalada del Chef, solo dos lechuguitas😧 pero deliciosa 😋 Mi único PERO fue el internet.😞
    Upvoted Feb 25
  • Carlos Felipe R.
    Carlos Felipe RodriguezNovember 29, 2012
    Si tienes cita en la embajada americana y llegas a una hora infame (p.ej., 6:00am), puedes hacer tiempo en el hotel, desayunar en el Manhattan Deli (abren 6:30am) o en el Starbucks. Cerca y seguro.
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