Apple Rosenstraße
Electronics Store and Mobile Phone Store
Hackenviertel, München
"Free wifi - helpful staff - and great Genius bar."(14 Tips)
"Genius Bar Supervisor is a great person."(5 Tips)
"All about apple products"(2 Tips)"Make sure to make an online appointment before going."(2 Tips)
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- Vanessa PurMarch 26, 2013Free wifi - helpful staff - and great Genius bar. Try to be there at 9.30 or 10.00 in the morning - otherwise it gets too crowded - Genius bar from time to time also possible without appointment - ask
Cenker KöseMarch 31, 2015Buy an iphone here, ask tax free document and get %11 of total amount back when you leave the Germany in the airport. Warranty is also valid (1 year) in your home country!
Martin VrbaDecember 7, 2014You can walk upstairs on Steve's glass stair! Of course Free Wi-Fi and lot of kind employees.
Visit MunichMarch 1, 2012Take your iPhone and make photos of all the great places in Munich:
Good to go if you're here by feet or public transport. Almost nor parking spaces in the neighborhood.
Denis WankeNovember 5, 2013Check out the payment revolution: payleven mobile card reader. Debit and credit card payments with smartphone or tablet. No monthly fee, no contract. Awesome!- Eren TorunlarOctober 27, 2013Best apple store. Genius Bar Supervisor is a great person. Buy any apple product from here!
There’s an elevator in the back, but you must ask to use it.
OzgunAugust 13, 2022Very bad customer service. The apple pencil I received as a present doesnt charge, & they told me it is normal because I havent charged it earlier. They offer to sell me a new one! Never never again.
Service nightmare. Geniuses are well trained in standard sales talk. Don't expect objective decisions or even just decision criteria. Be aware of the lack of service before you buy.
Really friendly service and easy to exchange accessories if you aren't satisfied!
John BarnhamJune 28, 2015Decent Apple Store but nothing special for a major city. Free wifi in a city that lacks free wifi.
- Diego Francesco P.January 6, 2013At all hours of the day and night you see groups of people who use the free wifi! :P
高手놀리밑™September 20, 2010Free wifi!!! And Fast too! Good for uploading those Oktoberfest videos to YouTube
Sergey PutyatinskiyJuly 23, 2011Sure iPad is a great thing but this Apple Store looks like McDonalds, too crowdy, not enough consultants
Frederic ZapfOctober 27, 2013Genius Bar - worst service ever! Had to wait 10 minutes to be able to check my self in for my appointment to learn that my slot is now gone because I was late. WTF! Not blaming the employees but Apple
Disappointment about service. My iPhone overheats. Apple told me buy another one if you want to e always available. Maybe due to latest iOS version - how should I know that your software is broken!
Thomas SchinabeckNovember 22, 2014Worst Customer Service Ever. Don't expect anything special. Broken lightning cable? Standard problem for any store in the US ... no chance here. Buy online or in the US.
Bhushan ShahSeptember 23, 2019One of the worst Genius Bar support of Apple. The technician are super dumb and they don’t know how to troubleshoot. I took my laptop to restore back up and guy erased hard drive without asking.
Joan-Marc MirallesDecember 16, 2011Free wifi spot, but always packed... use your elbows and shoulders wisely!
Yuri LyashenkoNovember 9, 2013Can someone please tell whether they have iPad Air 16GB +WiFi and what's the price for this ? TIA
Chev TroutJanuary 18, 2012Not the same as the states with the help but it's still dope to look around
- Free Wifi that Apple products automatically log into!
Lucka HenychováJuly 26, 2013Probably the worst Apple store I've seen, full of "free wifi people" and quite small, dirty.
Endless waiting... don't go there to actually buy anything. You have to stalk the personnel before you will be granted permission to pay...
425 Photos
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Closed until 10:00 AM (Show more)
- April 19–April 25
- Mon–Sat
- 10:00 AM–8:00 PM
+49 89 242145000
Features
Credit Cards
Yes (incl. NFC Payments & Visa)
Wi-Fi
Free
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