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Apple Kurfürstendamm
Electronics Store
Charlottenburg, Berlin
"One of few Apple Stores that you can find special Hermes Apple Watch"(8 Tips)
"when Apple products"(3 Tips)
"Cool products friendly staff and as always free wifi."(6 Tips)"Super fast service and friendly staff."(14 Tips)
102 Tips and reviewsFilter:
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Mahmut Enes KayaalpFebruary 27, 2018Useless place. You need to make an online reservation to meet someone who will make you an another reservation for what you need! Reservation to get a reservation!
SUPER busy - ALWAYS! But every time I went the staff was friendly, knowledgable & could always help me out. As you would expect from apple the store has a clean design. Great location to test things😊Upvoted Feb 7- Very friendly and serviceminded staff. They did all they could do to help me when my phone stopped working (bad simcard). A place to visit when in Berlin.
- Sven KräuterAugust 23, 2017Do you remember the time when Apple products made you more productive & the support was excellent? At least the latter seems to be a thing of the past.
- CS-StudioSeptember 27, 2017Super fast service and friendly staff. Good place for new releases. Tip: ‘download the apple store app, and see what is available on store to but, saves you time, as shows real time of warehouse’
Merih ArıkkökMarch 15, 2016An old opera house and now the flagship store of Apple in Germany. Beautifully renovated, you gotta see what's behind the walls! It has a mini concert hall!- Beautiful store, beautiful building. This is where you can spend hours trying out all the gadgets and stuff they have here. Want to buy something? Ask a staffmember, they're walking pay desks!
No more Munich or Frankfurt 👍👍👍 as an apple product fans i couldn't be more happier. The staff are very friendly and helpful the whole experience was just super great
My second home. But really, expect for the different entourage the same excellent (German and English!) service and experience!
Em Lazer-WalkerNovember 15, 2018Expect Berlin standards of customer service, rather than US Apple Store levels. Staff are friendly enough, but be prepared to wait.
Amelia RiveraFebruary 18, 2017Great and friendly service. They make you always want to stay and buy, and it's nice coming back since the surroundings are beautiful.
Beautiful store ever seen in Germany. Very nice staffs and they really get attention to help you
KyzeMarch 26, 2016Nice Apple Store. Worth the visit if you like Apple products. You can use their Wi-Fi connection if you need to.
Seif Eddine MouelhiDecember 11, 2016Very good and friendly staff. I was able to replace my phone under apple care+, although I am not living in Germany.
Lennart HildebrandtJanuary 3, 2017Nice consulting, but you get the stuff on the internet much cheaper. Went here also for reparing my iPhone and I needed to go twice because they forgot to connect the audio controls.
3 (what I would consider) simple questions no solution. Only that I must make an appointment with a blah blah blah. An independent store in Berlin has all the answers for a cheap price!!
Shaun WestonOctober 19, 2014Big space full of boy toys and expensive musical equipment. Fun for Apple geeks like me.
Don't be deceived by the posh interior. The queues and atmosphere are not too dissimilar from those at an average Bürgeramt.
Great service, but super busy - all the time. Be prepared to wait. Maybe bring snacks and a drink.
Tuula IhamuotilaJune 25, 2013Wow, what a store! Didn't know there could be so many helpful staff members in any store. You certainly don't have to look for one.
Julian HandOctober 5, 2013Crazily crowded, rather quick, hassle free -if you booked in advance! Grüße, Regards, Saludos, счастливо. Julian
claudia aMarch 23, 2014Having only been to Apple stores in California I'm happy to report customer service here lives up to the good ol' standard: either useless, awkward or rude. Pick the internet if you need actual help!
- George M.May 31, 2015Well it's your typical Store. Cool products friendly staff and as always free wifi.
If you have a serious data or software problem and you need someone to fix it with humor, kindness and intelligence ask for FRANK! He can solve any problem.
JohanSeptember 26, 2016Experienced a dysfunctional store. In the morning got on the SMS waitlist to service a broken Macbook. Estimated wait time 4-7 hours. After 8 hours waiting went to Gravis instead, no lines there.
pedro steeSeptember 29, 2018very helpful folks, easy to get an appointment.. how nice to get replacements for my purchases from usa here in the Hauptstadt? very nice!
Kasra EftekhariOctober 5, 2016Very crowded, they have a waiting list for the people who wants to talk with Apple assistants and get help.
Henri VogelsMay 29, 2022When you see over the world several Apple stores, this one is the same as the other ones.
Marc UKGMarch 14, 2017Compared to other Apple stores worldwide this one is quite basic and unimpressive. It's a great place if you enjoy waiting even if you have an appointment there.
𝙶𝚘𝚗𝚣𝚊𝚕𝚘 𝙰𝚛𝚎𝚗𝚊𝚜February 23, 2019Check out the Teslas next door while you wait for your device to finish getting serviced.
James AnthonySeptember 6, 2019No appointments for a week - only option is to come early and wait. Also super annoying that they just have staff in the floor and no desk anymore. Impossible to get served on order.
Nice store. But too crowded. Berlin needs at least a second store in Mitte.
Jonathan CourtneyOctober 14, 2014Stressful, chaotic place - I've never seen a shop as popular and full as this. I've also never seen so many confused and pissed off customers
Alexander IashchukMarch 8, 2014Great place, free wifi, and a lot of electronics. All is usual in Apple store.
Lars BullSeptember 2, 2018Huge Apple Store, very few products on the shelves. Eerily empty when I was there.- O. W.March 27, 2015They changed my #bended iPhone, very nice and quick service when you got a appointment.
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Open until 8:00 PM (Show more)
- April 26–April 30
- Mon–Sat
- 10:00 AM–8:00 PM
+49 30 590090000
Features
Credit Cards
Yes (incl. American Express & MasterCard)
Wi-Fi
Free
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