- spa
- bulgaria
- scenic views
- BBQ buffet
- breakfast food
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- ChrisAugust 9, 2015Service is at a 5 international standard. I do feel though being a repeat customer over many years that it isn't as great as it used to be. Nevertheless after trying many others in Bansko it's best
- HelloTravel.comAugust 18, 2011Kempinski Hotel Grand Arena is a fabulous luxury hotel in Bulgaria equipped with all classy services for travelers. You can relish a fantastic stay at this grand venue.
- Dimitar DimitrovSeptember 16, 2013The hotel is lovely, very warm design, beautiful spa, superb breakfast. Ten out of ten. The location is perfect !!!
- MilenaAugust 19, 2012Usually the service here is great, but today there was a quite arrogant and unfriendly lady at the spa reception...otherwise great spa and great facilities.rent a mountain bike.it is fun as well.
- Amazingly clean, well looked after spa! Gym is small but open 24/7 which is massive plus.
- Amazing hotel amazing staff it’s the best hotel in Bansko
- Recommend ea served in nice cups with some biscuits in a relaxing area
- ChrisAugust 9, 2015Ate at the Come Prima Restaurant last night. Was a 5/10. We weren't very happy. 2 years back was much better. Hope they fix that soon!
- Richard ZeronianDecember 29, 2016Piano Bar Sing Sing is a must. Eli and Doni put on a great performance.
- Anthi AkDecember 14, 2014Different prices were written in the catalogue and different in the check...
- Fainia OikonomopoulouNovember 24, 2014The spa area is good but is very noisy. The breakfast is good. The dinner is poor. The rooms need renovation.
- Angel NemovJanuary 2, 2015NEVER AGAIN. It is the most arrogant place I have ever been around the world. We went to have some tea and the staff informed us that if we are not guests of the hotel there is a "fee" for just enteri
- Very nice and friendly lady, servicing at the spa fresh bar!
- Angel NemovJanuary 2, 2015Staff is very arrogant, the whole place treats you like shit and the first hotel i have seen that has a fee for entering. Not EVEN Marina Bay Sands has this bullshit.
- The service is much worse than last year - reception: not helpful! We waited one hour for the main course at Come Prima restaurant, etc...
- OxanaOctober 26, 2014Классная уютная гостиница рядом с подъемником лыжным- идеально для тех, кто приехал покататься на лыжах, есть вип ски пассы (без очереди) на подъемник- только для постояльцев отеля
- Yücel CANCAFebruary 13, 2016Odaları, spa merkezi muhteşem. Hizmet kusursuz. Kayak merkezine ulaşımı sağlayan gondola direkt bağlantısı var. Kısaca gördüğüm en iyi kayak otellerinden biri.
- Bora ÖcalMarch 13, 2013Kayak meraklilari icin Bansko daki en düzgün otel. Heryere yakin ve buradaki diger mekanlara gore en iyisi ;)
- havva KöroğluDecember 22, 2019Çocuklu olarak gidebileceğiniz harika bir otel. itinayla tavsiye ediyorum.Upvoted Feb 28
- Адски скъпо, малка бутилка вода е 7лв, предлагат само Евиен. В стаите е студено. Пускаш парното, няма затопляне. На вратата се звъни в 4следобяд и някакъв иска да провери консумацията ви от минибара!
- Ruslan TrifonovOctober 19, 2013Широки и добре обзаведени стаи. Чудесно обслужване, качествена храна. Задължително пробвайте снежната стая в комбинация с финландската сауна.