- apple
- free Wifi
- apple products
- friendly staff
- music
- (12 more)
- Popular
- Recent
- Mahmut Enes KayaalpFebruary 27, 2018Useless place. You need to make an online reservation to meet someone who will make you an another reservation for what you need! Reservation to get a reservation!
- SUPER busy - ALWAYS! But every time I went the staff was friendly, knowledgable & could always help me out. As you would expect from apple the store has a clean design. Great location to test things😊Upvoted Feb 7
- Very friendly and serviceminded staff. They did all they could do to help me when my phone stopped working (bad simcard). A place to visit when in Berlin.
- Sven KräuterAugust 23, 2017Do you remember the time when Apple products made you more productive & the support was excellent? At least the latter seems to be a thing of the past.
- CS-StudioSeptember 27, 2017Super fast service and friendly staff. Good place for new releases. Tip: ‘download the apple store app, and see what is available on store to but, saves you time, as shows real time of warehouse’
- Merih ArıkkökMarch 15, 2016An old opera house and now the flagship store of Apple in Germany. Beautifully renovated, you gotta see what's behind the walls! It has a mini concert hall!
- Beautiful store, beautiful building. This is where you can spend hours trying out all the gadgets and stuff they have here. Want to buy something? Ask a staffmember, they're walking pay desks!
- No more Munich or Frankfurt 👍👍👍 as an apple product fans i couldn't be more happier. The staff are very friendly and helpful the whole experience was just super great
- My second home. But really, expect for the different entourage the same excellent (German and English!) service and experience!
- Em Lazer-WalkerNovember 15, 2018Expect Berlin standards of customer service, rather than US Apple Store levels. Staff are friendly enough, but be prepared to wait.
- Amelia RiveraFebruary 18, 2017Great and friendly service. They make you always want to stay and buy, and it's nice coming back since the surroundings are beautiful.
- Beautiful store ever seen in Germany. Very nice staffs and they really get attention to help you
- KyzeMarch 26, 2016Nice Apple Store. Worth the visit if you like Apple products. You can use their Wi-Fi connection if you need to.
- Seif Eddine MouelhiDecember 11, 2016Very good and friendly staff. I was able to replace my phone under apple care+, although I am not living in Germany.
- Lennart HildebrandtJanuary 3, 2017Nice consulting, but you get the stuff on the internet much cheaper. Went here also for reparing my iPhone and I needed to go twice because they forgot to connect the audio controls.
- 3 (what I would consider) simple questions no solution. Only that I must make an appointment with a blah blah blah. An independent store in Berlin has all the answers for a cheap price!!
- Shaun WestonOctober 19, 2014Big space full of boy toys and expensive musical equipment. Fun for Apple geeks like me.
- Don't be deceived by the posh interior. The queues and atmosphere are not too dissimilar from those at an average Bürgeramt.
- Great service, but super busy - all the time. Be prepared to wait. Maybe bring snacks and a drink.
- Tuula IhamuotilaJune 25, 2013Wow, what a store! Didn't know there could be so many helpful staff members in any store. You certainly don't have to look for one.
- Julian HandOctober 5, 2013Crazily crowded, rather quick, hassle free -if you booked in advance! Grüße, Regards, Saludos, счастливо. Julian
- claudia aMarch 23, 2014Having only been to Apple stores in California I'm happy to report customer service here lives up to the good ol' standard: either useless, awkward or rude. Pick the internet if you need actual help!
- George M.May 31, 2015Well it's your typical Store. Cool products friendly staff and as always free wifi.
- If you have a serious data or software problem and you need someone to fix it with humor, kindness and intelligence ask for FRANK! He can solve any problem.
- JohanSeptember 26, 2016Experienced a dysfunctional store. In the morning got on the SMS waitlist to service a broken Macbook. Estimated wait time 4-7 hours. After 8 hours waiting went to Gravis instead, no lines there.
- pedro steeSeptember 29, 2018very helpful folks, easy to get an appointment.. how nice to get replacements for my purchases from usa here in the Hauptstadt? very nice!
- Kasra EftekhariOctober 5, 2016Very crowded, they have a waiting list for the people who wants to talk with Apple assistants and get help.
- Henri VogelsMay 29, 2022When you see over the world several Apple stores, this one is the same as the other ones.
- Marc UKGMarch 14, 2017Compared to other Apple stores worldwide this one is quite basic and unimpressive. It's a great place if you enjoy waiting even if you have an appointment there.
- 𝙶𝚘𝚗𝚣𝚊𝚕𝚘 𝙰𝚛𝚎𝚗𝚊𝚜February 23, 2019Check out the Teslas next door while you wait for your device to finish getting serviced.
- James AnthonySeptember 6, 2019No appointments for a week - only option is to come early and wait. Also super annoying that they just have staff in the floor and no desk anymore. Impossible to get served on order.
- Nice store. But too crowded. Berlin needs at least a second store in Mitte.
- Jonathan CourtneyOctober 14, 2014Stressful, chaotic place - I've never seen a shop as popular and full as this. I've also never seen so many confused and pissed off customers
- Alexander IashchukMarch 8, 2014Great place, free wifi, and a lot of electronics. All is usual in Apple store.
- Lars BullSeptember 2, 2018Huge Apple Store, very few products on the shelves. Eerily empty when I was there.
- O. W.March 27, 2015They changed my #bended iPhone, very nice and quick service when you got a appointment.