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The Park Central San Francisco

The Park Central San Francisco

Hotel and Event Space
SoMa, San Francisco
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6.1/10
807
ratings
  • Tips
    Sam T.
    "excellent Starwood properties within minutes walking distance."(3 Tips)
    Lainey C.
    "They are a little smaller, but cozy and the view is worth it :)"(33 Tips)
    Andrew
    "Super clean, updated hotel, amazing location."(10 Tips)
    Nadia S.
    "free breakfast buffet""(5 Tips)
Tips and Reviews icon151 Tips and reviews
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  • Sam T.
    Sam TMay 8, 2013
    While views are excellent on top floors, rooms are tiny, especially by Starwood platinum standards. The W, St. Regis, and Palace are all excellent Starwood properties within minutes walking distance.
  • Aashna S.heart icon on user image
    Aashna SMarch 6, 2015
    Try to get a room higher up. Worth it for the beautiful sf view. Could see Alcatraz as well as part of the golden gate bridge. Great location.
  • Casey N.
    Casey NeistatAugust 20, 2014
    push hard for an upper floor. don't fall for anything below the 20th. charm the person checking you in, they have the power. nice hotel. just what you'd expect.
  • Aashna S.heart icon on user image
    Aashna SMarch 6, 2015
    Try to get a room higher up. It's worth it for the beautiful sf view. Could see Alcatraz as well as part of the golden gate bridge. Great location. Expensive parking.
  • Nadia S.heart icon on user image
    Nadia SilvaJanuary 14, 2014
    It's in a great location! Not too far from union square, and it's extremely easy to catch a cab. I'd recommend doing the "free breakfast buffet" upgrade with your stay, it is well worth it.
  • Jacob E.heart icon on user image
    Jacob EdholmJune 5, 2015
    Been here 10+ times
    Best Starwood property in the city. Even though it is no longer a Westin, the high-quality remains and the service is great. Faye at the front desk made sure my visit was one to remember.
  • Hal M.heart icon on user image
    Hal MackinsFebruary 28, 2016
    A solid, modern Starwood property in the FiDi. Since becoming a Park Central, they've done away with room service, a bit of a downer. However, plenty of good stuff nearby (incl. Super Duper Burger).
  • Jonathan A.heart icon on user image
    Jonathan AdamsNovember 22, 2013
    Been here 5+ times
    Great service here when an employee went way above & beyond the call of duty for me. During BART outage -- employee offered to drive me to airport himself due to taxi shortage. Amazing gesture.
  • Mark K.heart icon on user image
    Mark KupasrimonkolMarch 18, 2015
    Been here 10+ times
    The view from rm. 2001. Get it. Also, don't put things in the mini bar, request a separate fridge or you will be $$$.
  • Bob S.heart icon on user image
    Bob S.March 16, 2013
    Been here 100+ times
    Comfortable, well located hotel with friendly, gracious staff. Represents the spirit of San Francisco well. Plus, great views.
  • J Crowleyheart icon on user image
    J CrowleyFebruary 12, 2019
    Meh. Rooms are fine. A little worn. Ant gym is way too small for a hotel of this size. 🐜 Ask for a room on a higher floor for great views, and complimentary drink tickets when you check in
  • Lainey C.
    Lainey CanevaroOctober 22, 2010
    Rooms ending in #26 are on a corner and they have floor to ceiling windows on 2 sides From higher floors they have amazinng city view. They are a little smaller, but cozy and the view is worth it :)
  • J
    JOctober 24, 2017
    Been here 5+ times
    Don't expect your key to work on the first try. Hasn't in my last three visits here. This last time, the front desk's system was down so it took twice as long to check in (manual credit card info).
  • Bre R.heart icon on user image
    Bre RozMay 26, 2015
    Been here 5+ times
    The cleaning staff has done an excellent job honoring my request for only decaf coffees and teas being left in my room! They remember every day!
  • Bruce H.
    Bruce HashimOctober 9, 2012
    Rooms ending in 10 are smallish. Overall, nice rooms, great location too. Try the wine tasting bar around the corner on 3rd street.
  • Ellie P.
    Ellie PinesMarch 3, 2013
    Been here 10+ times
    A pretty solid hotel, with generally friendly staff. There are a few guys at the front desk who are a bit too full of themselves, but that shouldn't impact your stay much.
  • Marcelo E.
    Marcelo EduardoSeptember 11, 2014
    If you are not on SPG , do it. You will get for sure on a higher floor with a view.
  • ShopSaveSequinheart icon on user image
    ShopSaveSequinNovember 11, 2012
    Been here 5+ times
    We were moved into 3 diff rooms w/in 24 hrs of being here. Insane. 1st rm (1224) wasn't what we paid for & 2 small for 2 people! 2nd rm (2510) small, great view, tv was broken! 3rd rm (1506) decent.
  • Anne Mai B.
    Anne Mai BertelsenOctober 12, 2014
    This is more of Sheraton with Westin branding slapped on it. Better to stay at the W down the block
  • ShopSaveSequinheart icon on user image
    ShopSaveSequinNovember 11, 2012
    Been here 5+ times
    The suites are not so sweet people. While roomy & spacious, the furniture and wet bar area looked battered & scratched up...dare I say ghetto for almost $500/night?! And NO free wifi either. C+
  • Nate L.heart icon on user image
    Nate LawlerAugust 6, 2015
    Great location. Staff is either great or below average. Best value for the SPG properties in SF.
  • Mike D.heart icon on user image
    Mike DudasOctober 1, 2013
    Been here 10+ times
    You want to workout at 6am? Are you crazy? The hardcore road warriors at this hotel fill up every square inch of the gym by 5:45am. Slacker.
  • Heath T.
    Heath TerryMarch 23, 2019
    Possibly the worst run hotel in SF. Regularly overbooks during conferences and then sends guest to other hotels when they run out of rooms. Desks clerks completely unapologetic about the practice.
  • Derek W.heart icon on user image
    Derek WatsonJuly 13, 2019
    Great location but beware the resort fee, highest in San Francisco
  • Becky H.heart icon on user image
    Becky HendersonOctober 21, 2013
    Been here 5+ times
    Beds are sooo uncomfortable it's ridiculous. Always long lines at the concierge, they are nice enough. Bathtub makes so much noise I felt like I was going to fall through the floor. Too expensive.
  • Andrewheart icon on user image
    AndrewJune 10, 2012
    They let me check-in at 8:30 AM on a Friday! Also gave me late checkout on Sunday - thanks Westin! Super clean, updated hotel, amazing location.
  • Mike D.heart icon on user image
    Mike DudasFebruary 11, 2016
    Been here 10+ times
    Hotel has gone way down hill in past 2 years. No room service, concierge inaccessible. Shabby.
  • Megan C.
    Megan ClementeAugust 3, 2013
    Nice but some really weird things like $15 WiFi per device and a mini bar fridge with no space to put anything of your own-would have to call for a second fridge
  • Tory B.
    Tory BrooksFebruary 22, 2014
    Worst ever hotel. Paper thin walls. I listen to the man in the room next to me cough as I write this. Oh and their entire key system is down and I waited 30 minutes to be let into my room. At 11pm.
  • DxbM
    DxbMMay 17, 2017
    Been here 5+ times
    Centrally located .. I guess it's a business hotel.. no fridge or mini bar in the room .. am quite neutral.
  • Scott B.heart icon on user image
    Scott BrownNovember 7, 2016
    Been here 5+ times
    Room tired, decor tired and has the aroma of a boy of neglect.
  • R L.
    R LeeOctober 5, 2018
    Been here 10+ times
    Clean, affordable rooms without amenities such as gyms or pools.
  • Kate R.
    Kate RhoadesSeptember 14, 2013
    When they're cleaning the bathrooms, they put up a sign saying they're being "renewed" á la Logan's run. And the stall does go all the way to the floor. Great for some quick sex.
  • Nat S.
    Nat SakimuraOctober 31, 2010
    Been here 5+ times
    The rooms ending with 06 at the Westin San Francisco Market Street is a two room suite with floor to ceiling window in both the living and bed room. Read more
  • Rahul
    RahulApril 16, 2013
    Been here 10+ times
    If you're put in a handicapped room, the shower head doesn't go higher than 5 feet. You also get two peep-holes on the door.
  • Işın
    IşınAugust 12, 2012
    No Wi-Fi in some parts of the room. Room is cold but clean. Overlooking Museum of Modern Art.
  • Scott H.heart icon on user image
    Scott HargrovesAugust 20, 2016
    Bit naff! But then so are most of the hotels in San Francisco.
  • Austin V.
    Austin VegasApril 5, 2019
    Watch out when booking! $44 “facilities fee” is added AFTER rate is shown.
  • Andrew L.heart icon on user image
    Andrew LitvakNovember 29, 2015
    Been here 5+ times
    The views are impressive, which makes up for the smaller rooms.
  • Edward C.heart icon on user image
    Edward ClarkeAugust 19, 2017
    Been here 5+ times
    Pretty nice hotel - booked "better" King and it's small- bath not so nice
  • Mallory S.
    Mallory StantonMarch 24, 2015
    Nice and clean with great views. Super plush beds.
  • Mickey H.heart icon on user image
    Mickey HawkJune 29, 2015
    Views! Huge floor-to-ceiling windows.
  • Nathan K.
    Nathan KamOctober 29, 2011
    Been here 5+ times
    If you have a group of 5 or more headed to the airport, inquire with the valet/concierge about car service. Often times, that can take your peeps for less than two taxis. Save money.
  • Dan
    DanNovember 4, 2011
    Free wifi and parking for Platinum guests! Also upgrades to higher floors for amazing views!
  • Michael
    MichaelOctober 31, 2010
    Really great hotel. Super nice clean and new rooms with great views on high floors, Westin's are the best hotels.
  • Hema
    HemaMarch 13, 2011
    Clean, smells clean, and the bed isn't mushy and soft. Got a free upgrade without asking- just because I looked miserable after arriving at midnight. Very nice staff.
  • Erin B.
    Erin BesticApril 10, 2012
    Been here 5+ times
    Platinum guests - take the breakfast option as your perk instead of the 500 points - much better deal & great breakfast!
  • Esteban R.heart icon on user image
    Esteban RomeroOctober 30, 2015
    Great location. Big rooms. Great service
  • Maurina V.
    Maurina VenturelliJanuary 3, 2013
    Park at Hearst Parking Garage. $26 for 24 hours. Way cheaper than the $60 a night valet. The garage is 45 3 rd street.
  • Mark M.heart icon on user image
    Mark MaloneOctober 9, 2013
    Parking in the Hearst lot across the street is the way to go....even if your company is paying.
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