"Horrible customer service. Can't get anyone to answer your questions. It's like they don't want your business."
· Vancouver, Canada
"Gina Justine G is LYING. I *just* talked to a trainer/worker and she said it was "it is mandatory and part of the joining process". I'm obviously ok with it cuz I'm here, but ppl should kno beforehand"
"Oh ya, there are other costs not advertised in their low $14.99 and $19.99/month memberships. There are additional start up costs, a mandatory fitness assessment, and an annual "upgrade" fee. FYI!"
"Pretty busy after work, but it's great in the mornings! One gripe is that it only opens till 9pm on weekdays and 5pm on weekends."
"there's always shady ppl here..."
· Burnaby, Canada