Hilton Hotels & Resorts

Hilton Tokyo

(ヒルトン東京)
Hotel
西新宿, 東京
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8.6/10
416
ratings
  • Richard J.
    "The executive floor includes a lounge access."(3 Tips)
    Dawn H.
    "Fantastic Executive Lounge and great service overall!"(3 Tips)
    Jeanette Y.
    "free hotel shuttle that leaves every 20 minutes."(2 Tips)
    Angie W.
    "doesn to Hiltopia"(3 Tips)
64 Tips and reviews
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  • Kim C.
    Kim ChoyApril 6, 2016
    Been here 5+ times
    2 free complimentary water bottles (refilled each day with housekeeping), nice city views, nice beds, lounge was awesome, breakfast and evening cocktails were awesome, underground passage to subway.
  • Tom H.
    Tom HalleranMarch 30, 2015
    Great location to walk around Shinjuku, nice views, easy shuttle to/from both area airports, more than enough English speakers to make Americans comfortable. A great base for a trip to Tokyo!
  • Jeanette Y.
    Jeanette YuenApril 5, 2015
    A nice hotel to stay at in Shinjuku. Close to Shinjuku station (about a 10 min walk) and if you don't want to walk, there is a free hotel shuttle that leaves every 20 minutes.
  • M B.
    M BSeptember 19, 2013
    Spacious rooms. staff are super friendly. Downstairs restaurant food has SUPERB tomato soup & desserts. Hibtopia Yakiniku Restaurant surprised us by adding Y2400 hidden table rental fee to bill.
  • Pertti L.
    Pertti LehesvuoAugust 16, 2014
    Exec lounge: breakfast is really a light one so you get some more choices downstairs. Quite a lot people here this weekend and everything they serve is disappearing FASTer than they get new available.
  • Paul E.
    Paul EspinozaNovember 29, 2012
    Hiltopia under the hotel is a great gem! Eat at Ashoka if you want exception Indian food. Also hiltopia connects you to the nishi-shinjuku metro stop and the tocheomae(sp) metro stop.
  • Ishan C.
    Ishan ChatterjeeOctober 29, 2016
    Fantastic location, especially when you account for the free shuttle 3x an hour to Shinjuku Station, and the 2 stations it is connected to via an underground connection
  • Tara V.
    Tara VTApril 6, 2013
    Been here 5+ times
    Very helpful staff. Location is very convenient with the option to take the metro, shuttle or walk to the Shinjuku station. You can even walk entirely underground.
  • Sharanya N.
    Sharanya NairMay 28, 2014
    For first timers to Tokyo . Try Ichira Ramen... easy simple food! Hilton has a shuttle bus every 20 min to shinjuku station ... youll find a few ichira ramen places there.
  • Richard J.
    Richard JhangNovember 1, 2010
    Been here 5+ times
    The executive floor includes a lounge access. The lounge has a great view of the city, many complimentary drinks and fantastic Japanese breakfasts served every morning. Try to stay there if you can.
  • James K.
    James KreppsNovember 2, 2013
    Been here 5+ times
    If you get the chance, give the Beer Garden a try. Great price and a some good beer and western influenced appetizers with a Japanese flair!
  • National Geographic Traveller (UK)
    the Hilton Tokyo is another high-end favourite. “If you can afford to splurge, get a room on one of the executive floors,” Keiko Nagamatsu tells me. Read more
  • Gary S.
    Gary SuenSeptember 8, 2012
    Been here 10+ times
    If u wanna go to ginza or roppongi, no need to ride the free shuttle to shinjuku station. There are 2 nearby metro stations that are accessible from the basement of the hotel. Much easier.
  • Dawn H.
    Dawn HukaiJuly 2, 2013
    Fantastic Executive Lounge and great service overall! Take the Friendly Airport Limousine to and from Narita Airport, rather than a taxi.
  • Kasumi H.
    Kasumi HarutaJanuary 25, 2014
    marble lounge is available for 24 hours. Once you order a cup of coffee, you could have free refill. I recommend to use when you have to kill some tasks.haha
  • M. R.
    M. R.April 21, 2011
    The Hilton Tokyo is a popular hotel with visitors to Tokyo. While it's not the newest hotel, the service and food options are great. There is a free shuttle to Shinjuku Station. Read more
  • Vincent H.
    Vincent HoOctober 26, 2013
    Great breakfast buffet. Shuttle bus to/from Shinjuku station (bus shelter #21 outside Keio Department Store) is handy and runs every 20 minutes.
  • Tadato Y.
    Tadato YamamotoSeptember 7, 2011
    Very stylish lobby with good BGM which made me feel as if I was away from the real world. Great hospitality too to make me feel keep coming back.
  • Siw S.
    Siw S.September 5, 2014
    I really like this hotel, the area is nice, the room views amazing, very clean and huge rooms for a Japanese standard
  • Jada Pada
    Jada PadaJune 9, 2016
    Extremely beautiful hotel. Plenty of things to do. Close places to eat if you don't prefer the price gouging in the hotel. Close to the subway.
  • Ramon B.
    Ramon BabaJanuary 7, 2015
    Get the Mushroom Risotto or Sirloin Steak Sandwich from the lobby cafe. Excellent hearty and flavoursome choices.
  • Gerald S.
    Gerald SJune 23, 2014
    Chk in staff friendly. Rms have been renovated. Spacy n comfortable beds. Nice n clean. 5star ratings.
  • Vilja
    ViljaNovember 3, 2012
    Stop by St. George's Bar next to the lobby 8PM to midnight daily to hear the talented Portuguese man sing and play the keyboard. Heartthrob!
  • Nick J.
    Nick JinSeptember 4, 2014
    Really great services! Nice executive lounge! The best breakfast buffet in Tokyo I thought.
  • FaBi 😏
    FaBi 😏April 19, 2014
    Loved the calmness in the rooms, loved how people was always available to help, an exact example of how Japan is...
  • Wei Loon W.
    Wei Loon WongNovember 14, 2014
    Service is good! Friendly and helpful staff! Concierge is where u shd go when in doubt.
  • PL C.
    PL CApril 2, 2015
    Nice business hotel. Very easy to sneak in at Buffet to get Free Coffee in the morning... ;)
  • Dan P.
    Dan PosnerFebruary 19, 2012
    Been here 5+ times
    Love this hotel but sometimes the price is out of control an I stay at the Keio across the street.
  • Fathihah
    FathihahAugust 9, 2014
    Been here 10+ times
    The staff can speak excellent English, complimentary wifi and friendly too!
  • Angie W.
    Angie WaltonOctober 5, 2016
    Narrow staircase in lobby - go doesn to Hiltopia and then explore - more than 200 entrances below shinjuku station
  • Julien G.
    Julien G.July 16, 2014
    Been here 5+ times
    Take exit C8 of Nishi-Shinjuku station, you will get easier access between the hotel and Tokyo metro.
  • Mark L.
    Mark LAugust 8, 2013
    2013 and still charging for wifi in the rooms? Really? I've stayed at $6/night hostels in Mongolia that can manage to provide fast free wifi in the room...
  • Cindy W.
    Cindy WongMarch 29, 2014
    Basement mall connects to subway station! Combini down there has affordable drinks and onigiri. Plus international ATM!
  • Daniel F.
    Daniel FriedliJune 23, 2013
    Ask for one of the newly renovated rooms. They are really nice.
  • OngAndrew 翁.
    OngAndrew 翁January 6, 2016
    Superb comfort & friendly staff
  • Gerard R.
    Gerard RafieSeptember 14, 2016
    Executive lounge packed , too noisy and full of kids. No way to conduct small meetings or work. Snacks are very basics and non tasty.
  • Maurice H.
    Maurice HamOctober 21, 2013
    Wifi downstairs is for free. In the rooms (except executive rooms) you need to pay for wifi.
  • Mark M.
    Mark McLaughlinNovember 13, 2013
    The 12th floor has rooms that were refurbished in 2013.
  • Em
    EmAugust 13, 2013
    Been here 10+ times
    I stayed here August 2012 and liked it. I am here currently August 2013 once more and it is horrible. Loud banging, annoying people staying here, rude staff, and shuttle bus is always packed.
  • Tim T.
    Tim TijssensAugust 30, 2016
    Been here 10+ times
    Convenient location,nice hotel rooms, executive floor is ok nothing special
  • Helen R.
    Helen RuthMay 12, 2015
    nice tokyo hotel... Read more
  • Elaine L.
    Elaine LeeAugust 30, 2016
    The room is ok. Closed to Starbucks & Denny's
  • Oiq
    OiqJuly 24, 2016
    Very good service
  • Jas N.
    Jas NganAugust 6, 2015
    No complimentary drinking water, a minus point .
  • Will Y.
    Will YipSeptember 12, 2014
    Service was good. This is more like a business hotel than one for a vacation. Having to pay for wifi in my room is ridiculous.
  • Jim W.
    Jim WSeptember 25, 2010
    Been here 10+ times
    Great service! Try it.
  • Foodspotting
    FoodspottingJanuary 12, 2011
    Try the Strawberry Cake
  • Marek C.
    Marek ChladilApril 19, 2016
    Good breakfast
  • ♥♡♥Ririe♥♡♥
    Nice breakfast :)
  • biyd s.
    biyd skulbunditOctober 6, 2014
    Hello Tokyo
  • Antonio B.
    Antonio BravoSeptember 18, 2010
    Very nice breakfast!
  • Tomoyuki O.
    Tomoyuki OsawaNovember 19, 2010
    地中海料理中心■ランチブッフェ時間月曜日 ~ 金曜日 / 11:30am ~ 3:00pm 料金大人  : ¥2,800 (¥3,234) (コーヒー又は紅茶付き)お子様 : ¥1,890 (¥2,182) (コーヒー又は紅茶付き)プラス ¥1,000 (¥1,155)にてフリードリンク付 ※ グラスビールワイン(赤/白)・ウーロン茶ジンジャエールコーラ・ダイエットコーラ・オ Read more
  • Fuyuhiko T.
    Fuyuhiko TakayaAugust 30, 2015
    無料WIFIが客室、1F、2Fに完備。しかし電波が弱いのか?全体的に繋がりにくい。その分スマホのバッテリーの消耗を早くしている。WIFIは電波の良好なとこだけで使用した方が良いかも
  • Misook C.
    Misook ChoMarch 6, 2015
    서비스도 굿~~야경도 굿~~아침 조식이 기대되요~~
  • Kasumi H.
    Kasumi HarutaJanuary 25, 2014
    マーブルラウンジは24時間営業。コーヒー一杯でおかわりできるから、仕事や勉強で集中したい時に良い。
  • Keiichi S.
    Keiichi SATOSeptember 29, 2015
    ヒルトンルームは1人だと適度な広さだけど、バスルームはもうちょっと広いといいな。
  • Fernando P.
    Fernando PintoMay 13, 2014
    Fantastico
  • くま
    くまMay 2, 2013
    リムジンバスに乗る際は、ロビー左手のコンシェルジュで予約が必要なようです。飛び乗りできないので注意!
  • Koden T.
    Koden TomoeSeptember 1, 2013
    ヒルトンと言うと夏のビアガーデンです。一時間半と短いものの、とにかく快適モヒートが美味!
  • 中国ビジネス 支.
    中国ビジネス 支援コンサルOctober 30, 2016
    Been here 25+ times
    落ち着いたお客様が多く、落ち着けます。
  • ㅇㅇ j.
    ㅇㅇ jeonDecember 26, 2016
    딸기페어 딸기디저트뷔페
  • Natsumi
    NatsumiJanuary 21, 2013
    Been here 5+ times
    日本中央バスの高速バスの停留所のひとつ。
  • Kawata n.
    Kawata no1June 5, 2012
    Been here 5+ times
    北通り側のポケットパークが禁煙に。
  • okamatt
    okamattAugust 25, 2011
    朝食のブッフェがうまい。
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