Shinjuku Station

Train Station and Metro Station
西新宿, 東京
  • Tom Y.
    "east exit and mince across the road for awesomeness!!"(4 Tips)
    Josep B.
    "Huge station, but not the most confusing in Tokyo."(4 Tips)
    J. I.
    "It's big, crowded and you'll probably get lost at some point"(6 Tips)
    Ben V.
    "... It will show you the train line, platform number, colour code (follow..."(2 Tips)
98 Tips and reviews
  • spacious
  • ramen
  • narita express
  • east exit
  • duck
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  • Arjan T.
    Arjan TimmermansDecember 29, 2013
    Been here 5+ times
    Slightly daunting at first but works like clockwork. Get the PASMO pass at one of the kiosks. It will make your travel a lot easier.
  • Ty 查.
    Ty 查佛思January 12, 2015
    Soo many people at station. Very easy to get lost. If you have trouble finding places, best to just ask a station attendant before straying too far. Easily one of the busiest stations I have been to.
  • Crystal F.
    Crystal FauntDecember 2, 2016
    Been here 10+ times
    Get completely lost and confused the first couple times you come lol. There is a JR exchange office here near the east exit. Line is usually way shorter than at the airport.
  • M. R.
    M. R.April 21, 2011
    Possibly the busiest train station in the world with 10 train lines intersecting here! The Skyscraper District is at the West Exit, while the East Exit is the shopping district. Get a map!
  • Dens
    DensFebruary 20, 2015
    This is really an "all thru Tokyo" tip but whenever you see a drink machine throw in a few Yen & try something new. Don't drink the same thing twice. ProTip: blue light = cold drink, red light = hot!
  • Toby
    TobyApril 5, 2013
    a 1-day ticket for all three subway lines companies cost 1580 Yen, for two 1000 Yen, for one 700 Yen. see if it is worth it or pay-as-you-go
  • Heba .
    Heba 💜March 11, 2017
    Been here 10+ times
    I loved it already, maybe because we staying near by, or because it has everything needed
  • CJN
    CJNApril 29, 2012
    Southern terrace entrance is easiest for catching the Narita Express. Save yourself a long walk. Just cross the street from the taxi drop off at south entrance and hook around to the right a bit.
  • Abi P.
    Abi PadillaApril 13
    So. Many. People. Do ask for directions when you get lost, as Japanese people are very kind even when they aren’t so good in English.
  • Ben V.
    Ben VidulichMarch 17
    Plan your trip with Google Maps. It will show you the train line, platform number, colour code (follow station signs), departure time and fare amount. Tip applies at all stations.
  • Zara
    ZaraFebruary 5, 2015
    Busiest train station in the world probably. Know which platform you need to get to in advance if possible to save from getting lost. Hard to find elevators down the the Narita Express platforms.
  • Magdalena M.
    Magdalena MrázkováSeptember 26, 2015
    One of few JR and metro stations that has a metro plan also in English. It's a well organized maze;)
  • Darin H.
    Darin HagreFebruary 19, 2015
    Lots of things to do nearby. A great place to explore. Make sure you bring a camera!
  • C(hi) K.
    C(hi) KisNovember 15, 2011
    Been here 25+ times
    If you, stranger here , in hurry , and mistook west gate and east gate , fastest solution is buy cheapest ticket and through the station. So complicated and difficult. Have a nice trip!
  • Smilengo I.
    Smilengo IndiaMay 11, 2012
    URGENT open places in 269,270 starting from 17th may !! Teach street children ,play and dance with the kids !! Special renovation camp starts from (2012c) 20th !Ms. Kamala..Email:
  • JK
    JKApril 5, 2017
    There are daily Narita Express transit departing Shinjuku Station starting from 05:55 and you can arrive Narita around 1 and a half hours
  • 🎈Su🎈✈🌍 .
    The biggest,most crowded in the world..also here there is underground shops so big area..
  • travis h.
    Soooo busy, don't believe everything the information counter tells you, they might send you to the wrong track..
  • Kris W.
    Kris WhalleyFebruary 19, 2017
    this station is so much fun so many people so much to see i miss it so much
  • Monika
    MonikaOctober 27, 2017
    Busiest train station in Asia. Huge and complicated. There are many signs but you might still get lost.
  • Moo J.
    Moo JuOctober 10, 2016
    Get your ticket reservations at the ticketing office (and skip the line at the information desk)
  • Hao C.
    Hao ChenApril 9, 2014
    If you are lost, just ask anyone. Locals are happy to help even if they happen to speak little English.
  • Magaly
    MagalyDecember 5, 2017
    A really crowded and busy station! Signs are really clear, but you might get lost!
  • Elaine L.
    Elaine LohNovember 17, 2010
    Been here 5+ times
    Avoid coming if possible!!! If you HAVE TO come, be really sure of the exit you want and which type of line you are taking (the metro, JR lines, private lines). They're not the same!!!
  • Sabino D.
    Sabino DiazMay 25, 2015
    One of the bigger stations in Tokyo so be prepare to walk ;)
  • Tammy
    TammyOctober 15, 2017
    HUGE train station. Even if you get lost, the train station is an adventure itself.
  • Kris W.
    Kris WhalleyAugust 14, 2016
    this place is awesome don't leave tokyo without riding the subway everywhere
  • A I.
    A IshkApril 22, 2017
    Another huge station in Tokyo. It's usual to go to another exit passing a train track. Was confused at first.
  • Stephen .
    Huge station with lots of lines running through. Can be quite difficult to navigate.
  • Ted T.
    Ted TrentlerNovember 22, 2016
    If you're an international traveler shopping here some of the places are duty-free if you show your passport
  • Kylie W.
    Kylie WilsonJuly 16, 2016
    Been here 25+ times
    A must visit station for the amazement of the number of people!
  • flying f.
    flying felizJuly 8, 2016
    Try the Pork Katsu Sandwich - #foodie #bento (via @Foodspotting)
  • Randy jordan O.
    Randy jordan OrtañezFebruary 7, 2017
    Been here 5+ times
    Harbs - You gotta try their Strawberry cake and Cafe latte
  • Pavel K .
    By the way if your ticket appears to be invalid keep walk through the turnstile as they open anyway as you walk through them.
  • Jase P.
    Jase POctober 2, 2017
    Been here 10+ times
    Biggest in Tokyo. Don’t hesitate to ask around if you’re lost!
  • Wakhidatik N.
    Wakhidatik NurfaidaAugust 15, 2013
    This is the busiest station in Japan. Be careful and dont forget to read the signs. Otherwise you may get lost :p
  • Joy O.
    Joy O.December 28, 2014
    Remember to get the exit gate when heading to a destination at a shinjuku stop. This station is huge and can confuse you.
  • Andy N.
    Andy Ng アンディOctober 12, 2011
    Been here 50+ times
    EXITS MATTER. Make sure you are exiting at the correct one because once you're out of the train terminals, it becomes harder to cross over to different sides of the station.
  • Vincent T.
    Vincent TanMarch 13, 2016
    Been here 10+ times
    New South Gate is the quickest access to Times Square
  • Nick T.
    Nick TanApril 23, 2017
    Going to Narita Intl Airport from this station? Head out of West Exit, and make your way to Bus Stop 23 near Keio Department Store. Ticket costs JPY 3100 for a 90-minute bus ride.
  • Mike A.
    Mike AnthonyOctober 25, 2016
    Big, but well signposted and helpful staff
  • Norman
    NormanMay 9, 2015
    Takes some getting used to, but my favorite train/metro station :)
  • Kylie W.
    Kylie WilsonMarch 8, 2017
    Been here 25+ times
    Biggest in Japan! A tourist attraction just for watching the organised chaos.
  • Ben S.
    Ben SouthamMay 24, 2016
    Busy, busy, busy. Signage tends to be everywhere though, so no need to freak out unless you're looking for something weird.
  • T K.
    T KDecember 16, 2014
    Been here 100+ times
    Busiest train station in Japan!
  • Jon R.
    Jon RomeroMay 29, 2013
    You need to be here Friday night! The busiest station in the world!
  • Jay S.
    Jay SJanuary 29, 2013
    One of the busiest train stations in the world. Don't get lost with its dozens of exits.
  • Qaiser B.
    Qaiser BachaniOctober 17, 2017
    Been here 10+ times
    World’s busiest station. I am yet to use all the exits. Heart & soul of Tokyo.
  • Daniel H.
    Daniel HeDecember 18, 2014
    when u look at metro, JR. map, each one is different cause metro company won't give info of JR stations ... so headache
  • Kaz K.
    Kaz KayabaJanuary 31, 2016
    Its fine if ur just visiting. Living here is nightmare for a big guy. Bumping into ppl every sec
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