Starwood Preferred Guest® (SPG)

Aloft Richmond West

Short Pump's West Broad Village, Glen Allen
  • Alexandra R.
    "We switched rooms which was very inconvenient."(2 Tips)
    Kat M.
    "Very hip hotel with money left over to go shopping."(4 Tips)
    Lyria G.
    "Awesome coffee!"(2 Tips)
    JJ K.
    "government discount"(2 Tips)
23 Tips and reviews
  • DJs
  • coffee
  • breakfast food
  • trendy
  • mojitos
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  • Tracy T.
    Worst hotel I've ever stayed at. I guess trendy means inconvenient. No dresser, no closet, no latching or locking bathroom door, no towel bar, no ice machine. Staff doesn't care. No concierge service.
  • Lee S.
    Lee SmallwoodFebruary 15
    Trendy looking hotel with bad staff and rooms that are missing key working features like telephone, television, and HEAT. A real pity it isn't much better.
  • Alexandra R.
    Alexandra RomanoFebruary 18, 2013
    Very disappointed with the cleanliness of this hotel. In 4 days our room was not cleaned after directly speaking with housekeeping about the problem. We switched rooms which was very inconvenient.
  • Dustin S.
    Dustin SchwarzMay 12, 2012
    Watch for hair in the beds at check in. The front desk staff gave us a new room immediately but still should have been done right to begin with.
  • The Flats a.
    Awesome West End hotel! Ask about their rate discounts for the residents at The Flats at West Broad Village.
  • Eric S.
    Eric SpivackDecember 22, 2011
    Beware their pet fee. Didn't reference it when making the reservation, even though I said I was bringing a dog, and then tried to charge me $100.
  • Kat M.
    Kat MarshFebruary 19, 2012
    Breakfast is wonderful. The coffee is compatible to Starbucks. Very hip hotel with money left over to go shopping.
  • danielle m.
    danielle maiAugust 27, 2010
    Great hotel, not conventional and not in Richmond Center, West suburb area. Whole Foods right next door!
  • Min K.
    Min KimSeptember 26, 2012
    In case anyone gets confused like I was, the sink stoppers are opened/closed by pushing down on them.
  • JJ K.
    JJ KelleyApril 23, 2011
    Plenty of modern amenities at a good price and they give a government discount
  • Scott D.
    Great location but this place is a dump! Stained carpet, mold in the shower grout, no ac!
  • Tonya L.
    Tonya LuckSeptember 8, 2013
    Great bartender, food is good and DJ is excellent
  • Lyria G.
    Lyria GarciaJanuary 2, 2012
    A very trendy hotel, great staff. Awesome coffee!
  • Liz A.
    Liz AskewMay 18, 2013
    Awesome location. Close to shopping and restaurants
  • Angel A.
    Angel AllgrimFebruary 26, 2011
    No garbage bags in cans. Very friendly management!
  • Debbie N.
    Debbie NicholsonApril 27, 2012
    Try the Mint-Kissed Mojito for the summer!!
  • Diana C.
    Diana ClarkeNovember 21, 2011
    Super cool rooms. Love the showers!
  • Roxanne G.
    Roxanne GSeptember 19, 2010
    Gorgeously modern but still functional
  • Marc S.
    Marc ShawJune 13, 2012
    New menu, good food and good people!
  • Rima R.
    Rima ReyesNovember 4, 2011
    This hotel looks like a night club. Seriously.
  • Dana C.
    Dana CampbellMarch 30, 2012
    Bliss products in the room.
  • Scott G.
    Scott GrizNovember 14, 2010
    Great place to crash.
  • brandon i.
    brandon imOctober 26, 2010
    Wjat ia thja
62 Photos

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