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No valet, no parking, no bell service. Come EARLY, there is limited drop off space, so odds are you'll be carrying your bags from the parking lot up the block, which fills up quickly.
Not up to standard SPG standards. Trying but not quite cutting it. Friendly staff who try hard but property is lacking. Wifi VERY slow-beds not the most comfy. A little work and they will be great!
Nice hotel with a good vibe/energy about it and a friendly staff. Love the setting and the location that is convenient to Alexandria, DC, etc.
Very Helpful and informative staff
This hotel is great. It has an outdoor patio. It's close to great restaurants. We're going to stay there again during the Food & Wine festival. We love the bar!!!!!
Almost didn't find this hotel in the search. Recommend you search "Aloft Washington National Harbor" and use that page. I love this hotel. Check out the patio there. It rocks!
Free towels and headphones
The indoor heated pool was FREEZING cold.
This is the standard aloft format, it's a"value" version of the W. So don't hate. Enjoy the very friendly staff. And be glad you aren't paying the absurd rates for the Gaylord National.
clearly the bottom of Starwards list of local DC hotels. Staff was very friendly but didn't make up for the terribly made beds. any movement made noise.
Rm 424 has a bad view
ask for "the Cali girls" at check in and tell them "philly" sent ya for a free smile
Mgr Abe and staff here are the best!
I love it and It's so relaxing
Starwood? Seriously? No garage. No bellman. Room has no drawers. Closet (not closets) has room to hang 5 hangers and an airplane curtain for a door. Other than that, modern and conveniently located.
Love it here!
See Nate the bartender
Ask for room 801- it's quiet and has amazing views.
Very nice rooms, friendly staff, swanky modern design. Love it!
Weekday shuttle driver, MC, is strict about the schedule. Be early and visible. Weekend driver, Jason, looser on schedule. Confirm your schedule with him.
Nice place, National Harbor is dead though, unless there is live music outside on the docks
if you can, get a harbor view room. gorgeous view of the water. even in winter or the rain!
Great hotel Great Service