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Apple Arrowhead

Electronics Store and Other Repair Shop
  • Monte P.
    "Yes, it is crowded, but the wait is worth the effort!"(2 Tips)
    Eric H.
    "Free Wifi!"(2 Tips)
50 Tips and reviews
  • knowledgeable staff
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  • Bob S.
    Bob SouleSeptember 29, 2016
    Been here 10+ times
    Save yourself aggravation and time. DO NOT SET FOOT IN THIS STORE. I remember a time when I bragged about the Apple Store experience. Unfortunately those days are long gone. They're too busy to help.
  • Brian A.
    Brian AjanelMay 18, 2016
    ---May 18th 2016----Had an issue with my 2 month old Iphone 6S . Customer service by far one of the worst, the employee instead of providing solutions to the issues, mocked the issues with the phone.
  • Michael M.
    Michael McClymontJanuary 29, 2016
    Love it! I never have any issues with Apple and the ability to set up an appointment online and walk in be waited on and leave in under 25 minutes for anything is quite amazing. Hands on is great! 😎
  • The T.
    The TruthAugust 19, 2015
    Back up your device at home first before going in for any troubleshooting. Don't do it in store over wifi. It'll take forever. Plan ahead.
  • Chris S.
    Chris SiegwaldSeptember 11, 2014
    Place is always packed it seems. Staff always manages to try and make things right. Try going during the week / day to avoid crowds
  • Ed W.
    Ed WalshAugust 10, 2014
    Shopping with Edwin
  • Shannon R.
    Shannon ReicheltJune 21, 2014
    Alex was wonderful and completely professional. He made my trip into the store bearable.
  • 🌵TheRealDanielChalúp🌵
    They sale No Apples at this store. 🍎
  • Pearl S.
    Pearl SFebruary 15, 2014
    Ask for Stan, great customer service and you get to meet this lil cutie🐶
  • Add i.
    Add isonFebruary 5, 2014
    In love with this place
  • Add i.
    Add isonJanuary 4, 2014
    It's nice to spend a little bit of time around here!!
  • David M.
    David MyersDecember 5, 2013
    Been here 25+ times
    If you are a business client, be sure to let your genius know... You will get more professional advice about product selection and perhaps a discount, too.
  • Casey V.
    Casey VigushinNovember 18, 2013
    Don't bother making a Genius Bar appointment. You still have to wait in a line 10 people feel when you get there
  • kahla l.
    kahla liebermanNovember 18, 2013
    Very understanding and helpful! My iphone screen was shattered and they helped me in every way possible to fix my phone.
  • Seavey C.
    Seavey CastelliOctober 10, 2013
    Lots of color options for Mophie cases!!
  • April C.
    April Caley 🌺July 20, 2013
    Make an appointment on the Apple Store app to get fast service
  • Rachel M.
    Rachel MillerJuly 9, 2013
    Made an appointment and still waited half hour to be helped
  • Carri
    CarriApril 24, 2013
    Corey helped me get me with my warranty work. He was great and knowledgeable. I real joy to work with. Thanks Corey!!!!
  • Monte P.
    Monte PescadorMarch 26, 2013
    These guys go above and beyond. Yes, it is crowded, but the wait is worth the effort!
  • Ana G.
    Ana GutierrezFebruary 13, 2013
    Middle of the day on a weekday in February, the place is crowded with senior citizens.
  • Jennifer C.
    Jennifer ClubbNovember 2, 2012
    Been here 5+ times
    3rd in line has its benefits:-)
  • Jennifer C.
    Jennifer ClubbNovember 2, 2012
    Been here 5+ times
    Line is growing, nice to be up in the front:-)
  • Brad E.
    Brad E.October 14, 2012
    The mayor is an employee...
  • 🅱🅿️
    🅱🅿️September 21, 2012
    Been here 5+ times
    I love every apple store. The employees are always extremely nice.
  • Adam H.
    Adam HughesJune 21, 2012
    There are some great people here, & some greatly misinformed people here... Good luck!
  • Collin L.
    Collin LeavittJune 3, 2012
    Not the best at answering questions. Try a little harder next time. Put some effort into your job.
  • Mauri L.
    Mauri LondonMay 17, 2012
    My MacBook pro needed some Genius assistance.
  • Christian F.
    Christian FambroughApril 22, 2012
    Kids shouldn't leave their Facebook accounts signed in on the display iPhones, social lives can, may be, and will be destroyed! Just saying :)
  • Jeremy B.
    Jeremy BeakleyMarch 23, 2012
    Wives: find your lost husbands here.
  • Lyss
    LyssJanuary 27, 2012
    This store ROCKS!!! My first time was sooooo easy and the service is AMAZING!
  • Darryl R.
    Darryl Revels IIJanuary 5, 2012
    Been here 100+ times
    The mayor is swagtastic and a true Genius!!!
  • Diana S.
    Diana S.January 3, 2012
    Call to make an appt first, don't expect them to fix your apple product right there
  • Yo C.
    Yo CDecember 8, 2011
    Very Helpful Staff!!! Thanks for the replacement!!!!
  • Bye B.
    Bye ByeNovember 14, 2011
    Been here 10+ times
    Anyone else besides me a Machead?! Woot woot
  • Allison H.
    Allison HOctober 23, 2011
    Been here 5+ times
    Ask for Adam. He was very helpful and knowledgeable.
  • Dodger F.
    Dodger FanaticaOctober 21, 2011
    Been here 5+ times
    Stephanie :) is very helpful and super courteous!
  • Dan L.
    Dan LongOctober 8, 2011
    Store R247
  • CDOG
    CDOGSeptember 11, 2011
    Ask any questions about their products and see what response u get... Usually a dumbfounded confused look or a response like "what's an iPhone?"
  • Jason S.
    Jason SouleJuly 9, 2011
    Been here 5+ times
    Fantastic customer service from the staff. Felix is great.
  • Eric H.
    Eric HelsingMay 29, 2011
    Free Wifi!
  • Berenise S.
    Berenise SolorioApril 14, 2011
    If you work at the mall, or are just bored, go into the Apple store and check up on your social media sites. BUT remember to log off! :]
  • Paige D.
    Paige DellArmiMarch 19, 2011
    Been here 10+ times
    Best customer service!! :)
  • Andy K.
    Andy KuharskiMarch 19, 2011
    At the Arrowhead Towne Center Apple Store.
  • Don M.
    Don McAnnallyMarch 11, 2011
    Ware comfortable shoes and bring a chair.
  • Paige D.
    Paige DellArmiMarch 6, 2011
    Been here 10+ times
    The mayor here is a Rockstar!!
  • Jeremiah G.
    Jeremiah GutierrezFebruary 26, 2011
    Been here 25+ times
    Please don't come into the Apple Store and leave your Facebook logged in. Apple loves messing with Facebook :)
  • Dylan M.
    Dylan McCrawFebruary 7, 2011
    how do you check into places on foursquare
  • Dylan M.
    Dylan McCrawFebruary 7, 2011
    its always fun to go there
  • Peter R.
    Peter R.June 11, 2010
    Been here 10+ times
    Ask for Darren; he rocks!
  • Cecelia B.
    Cecelia BustamanteApril 22, 2010
    Been here 100+ times
    Try out the latest technology like the ipad!
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