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Apple Bethesda Row

Electronics Store and Other Repair Shop
  • Sarah A.
    "Dorian @ the Genius Bar is great!"(2 Tips)
    "Pretty good service when i stopped by today for a new power cord"(3 Tips)
36 Tips and reviews
  • genius bar
  • knowledgeable staff
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  • apples
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  • Kevin A T.
    Kevin A TaylorAugust 31, 2014
    Great location, and never too crowded.
  • mk s.
    mk sJune 6, 2014
    Stay Away! f you must have an Apple product, stay as far away from Bethesda Store as possible. If you have a tech problem, go someplace that has trained technicians vs. salespeople posing as such.
  • Bayard B.
    Bayard BrewinMay 21, 2014
    Forget about trying to reach this store by phone, the phone number just puts you in voice response hell.
  • Sarah A.
    Sarah A.February 24, 2014
    Dorian @ the Genius Bar is great! Super knowledgable, great customer service and understanding with people that are stressed out with their devices :) Thanks Dorian!
  • AK M.
    AK MinnickSeptember 26, 2013
    Wait time for help is long. An old lady pirated my help away
  • David P.
    David PoehlmanSeptember 20, 2013
    they are very kind
  • David B.
    David BaileyAugust 19, 2013
    Great customer service
  • Kit C.
    Kit CodyAugust 9, 2013
    Facial hair is prerequisite for any "genius" at the Bethesda row store
  • Laura B.
    Laura BrowningJuly 7, 2013
    Been here 5+ times
    I love that this store has a Kids table, unlike the store at Montgomery Mall!
  • Adam E.
    Adam ElsafyJuly 6, 2013
    Best service! That is where I got my new iPhone 5!
  • Mark M.
    Mark MillerJune 15, 2013
    Apple stores now do screen repairs. Mine was replaced perfectly in 40 minutes. $149 plus tax unless you have Apple Care.
  • Somone B.
    Somone BrunerMay 13, 2013
    Great service, not crowded. Love it! Go Bethesda :)
  • Lauren D.
    Lauren DemkoFebruary 6, 2013
    They not only allow dogs in the store, they LOVE dogs in the store!
  • Amit P.
    Amit PersaudDecember 19, 2012
    Get Tim! Awesome guy!
  • Ryan B.
    Ryan BrownSeptember 30, 2012
    Been here 50+ times
    Make an appointment before you come in for a technical issue, always busy and is hard to squeeze you in without!
  • Billy
    BillySeptember 1, 2012
    Great store! Not a lot of people even on the weekends!
  • Christian R.
    Christian RiosAugust 16, 2012
    Went in after 9 because the "geniuses" don't care to put a closed sign or schedules at the door. A nerd came out and escorted us out.
  • Zoe M.
    Zoe McDermott-AdlerAugust 1, 2012
    Go here for an emergency iPhone charge when needed.
  • John David
    John DavidApril 14, 2012
    There are about 100 employees in this store; 98 are there only to bother you until you find the 2 that actually know anything.
  • Wandering J.
    Wandering JuanMarch 16, 2012
    wandering in here after having drinks at Don Julio is never a good idea... put your wallet away NOW!
  • Meryl T.
    Meryl ToddMarch 3, 2012
    Expert Noah is awesome! Super helpful, crazy knowledgeable and a pleasure to do biz with.
  • Will N.
    Will NainisFebruary 15, 2012
    Been here 10+ times
    Ask for Scott and Jamie. They are the best! the two went above and beyond to get my macbook working after my hard drive failed.
  • Jon R.
    Jon RiceJanuary 24, 2012
    Get a reservation for the Genius Bar. You'll need it.
  • Carla R.
    Carla RiechmanJanuary 11, 2012
    Check out the awesome service here!
  • John G.
    John GallagherSeptember 29, 2011
    Wait for the middle schoolers to stop taking pictures in PhotoBooth, and then check out the shiny new Apple Products.
  • Kyle V.
    Kyle VitasekSeptember 13, 2011
    Try one of Apple's free classes. Trust me, you'll love your mac even more than you do today!
  • The Baltimore Sun
    The Baltimore SunJuly 6, 2011
    Download The Baltimore Sun's news, baseball and football apps from iTunes. Read more
  • Martin B.
    Martin BrossmanMay 22, 2011
    Never buy a Mac without a maintance agreement. I the sell it when it before it expires. Very happy with that. Would have sent anout a $1000. if I had not.
  • Martin B.
    Martin BrossmanMay 22, 2011
    Good service and fun store. Getting my mac problem resolved.
  • Bob M.
    Bob MadiganMay 3, 2011
    My favorite Apple Store. Always friendly and efficient and willing to tolerate my questions.
    Bethesda is indeed the center of the technology universe!
  • (RED)
    (RED)March 14, 2011
    The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
  • barbi
    barbiFebruary 15, 2011
    Pretty good service when i stopped by today for a new power cord
  • Sylvia @.
    This apple store always tries my patience....
  • Louisa I.
    Louisa ImperialeMay 5, 2010
    Better store than the one in Clarendon.
  • Andrew W.
    Andrew WestApril 13, 2010
    Ask for Sylvester!
133 Photos

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