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Apple

Apple Briarwood

Electronics Store and Other Repair Shop
South Ann Arbor, Ann Arbor
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7.9/10
123
ratings
  • Ranked #2 for electronics stores in Ann Arbor
  • Matthew L.
    "technical help from the Genius Bar?"(2 Tips)
    Chãmara A.
    "Good service but no enough space in the shop."(2 Tips)
23 Tips and reviews
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  • Ryan K.
    Ryan KielczewskiJuly 4, 2013
    I love Dan, extremely helpful. These geniuses have some great beards, the bigger the beard, the smarter they are. In addition to that, the genius with the mullet *possibly shawn?* is a true beauty.
  • Michael B.
    Michael BurkeyFebruary 6, 2012
    If you're a business owner get the business plan. It's really worth it. Plus excellent customer service. Their tape on my external drive removed the paint so they gave me a new one free. Excellent
  • Brendhan G.
    Brendhan GivensMarch 30, 2012
    Efficient, clean, and bright store is almost always packed to capacity. Genius bar with many tantalizing electronics along the way--for the alpha geeks, leave credit card at home.
  • Brian D.
    Brian DonaldJune 7, 2012
    Signed up for a Genius appt. online. because of an iPhone issue. This place is always busy but very efficient and my issue was resolved within minutes. Apple rocks!
  • Philip T.
    Philip TaronJuly 13, 2013
    Amazing service! Took an old power adapter on my trip, came here, they swapped it out for free for the right one. Super pleased.
  • Jennifer L.
    Jennifer Lopez-MarroquinDecember 22, 2012
    Make sure you have an appointment when coming for an issue. And don't be late because they will have you reschedule they don't care how far you drove. Been here 5 1/1 hours all because we were late.
  • Steph A.
    Steph AMay 18, 2012
    Ring yourself out for non-serialized products via the Apple Store app! No hassle, no wait!
  • Mariana V.
    Mariana ViriatoSeptember 17, 2011
    Super nice staff, incredibly knowledgeable & friendly. Ask for Dam
  • Michael B.
    Michael BurkeyNovember 27, 2011
    If u own a business make sure u talk with their business specialists. They are so helpful and can get u what u need faster.
  • Matthew L.
    Matthew LeuckSeptember 29, 2013
    Need technical help from the Genius Bar? Make an appointment, you'll get in so much more quickly!
  • Chãmara A.
    Chãmara AnurãhdFebruary 3, 2015
    Good service but no enough space in the shop.
  • Wanda N.
    Wanda NicholsonOctober 27, 2014
    need appointment for 1 hour for my computer have contract for learning
  • Dell D.
    Dell DeatonOctober 3, 2011
    Been here 10+ times
    Consistently pleasant experience here.
  • Craig G.
    Craig GorkiewiczOctober 20, 2010
    Their employee to customer ratio the last few times I have been in the store has been 2 to 1.
  • Justin B.
    Justin BeaudrieDecember 11, 2010
    Been here 50+ times
    Make sure you check in at the front of the store if you need help!
  • Brian J.
    Brian JeongSeptember 16, 2014
    Great return policy
  • Stephanie H.
    Stephanie HenyardSeptember 13, 2011
    Been here 10+ times
    Dave the genius is super helpful
  • Andrea L.
    Andrea LSeptember 12, 2015
    I just happened to get a guy that didn't know what he was doing
  • Dannie F.
    Dannie FountainAugust 18, 2012
    Slow slow slow service, rude as well. Make sure you know what you're talking about going in or they'll rip you off
  • Skye P.
    Skye PayneMarch 9, 2012
    Been here 5+ times
    WORST customer service I have ever received at an apple store. Severely disappointed. Do not come here if you are having computer troubles.
  • Jennifer L.
    Jennifer Lopez-MarroquinNovember 24, 2012
    Make sure you have appointment
  • Stephen M.
    Stephen MolldremJanuary 10, 2013
    It's an apple store...
  • Dan L.
    Dan LongFebruary 25, 2012
    Store R230
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