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Apple

Apple Cherry Creek

Electronics Store and Other Repair Shop
Cherry Creek, Denver
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8.2/10
219
ratings
  • Natalie D.
    "genius bar appointment on the website"(3 Tips)
    Daniel J.
    "Great service and helpful staff"(6 Tips)
54 Tips and reviews
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  • Alexis G.
    Alexis GentryNovember 4, 2010
    The people at the Genius Bar are inconsistent. Some are great and helpful, some are jerks. Make sure you know your stuff and have proof because they can be pretty hard to deal with.
  • Nick K.
    Nick KnobbsNovember 14, 2012
    If you use the Apple Store app on your iOS device to check into your Genius Bar appointment, you still have to speak with the person holding the iPad in the back of the room to fully check in.
  • Matthew B.
    Matthew BrewsterAugust 22, 2014
    This is where I come to get all my apple products. Such a good company and location! People are super nice and helpful. I will continue to come here.
  • Veronica E.
    Veronica EwingMarch 17, 2011
    Great Customer Service, went in scared about the cost of repairs for my laptop and what the wait would be and came out with more than I expected for less than expected as well!
  • Matt D.
    Matt DimmerSeptember 28, 2013
    If you have ANYthing that requires critical thinking DO NOT see Bob, he'll ask you to restart & shrug his shoulders. After waiting 2 hours w/ an appt & 5 people, Tara fixed it in 3 minutes. Moron Bar.
  • Karen G.
    Karen GomezAugust 2, 2012
    They pretty much just want to replace your phone with a new one for $199(plus tax) "it would be a waste of our time to try to fix it" they said to me. I dropped my phone in the toilet and still works
  • allen k.
    allen klosowskiJanuary 29, 2012
    Calling themselves Geniuses is a bit like Justin Bieber calling himself a songwriter. Smug and not helpful. Only good for really basic support. Disappointing.
  • Kendra
    KendraNovember 27, 2011
    Use the Apple Store app to pre-alert the store to your preferences and ping staff when you arrive.
  • Chinda S.
    Chinda SamJune 25, 2013
    Make sure to make an appointment before driving down here. Walk ins are most likely going to get turned away.
  • Grace Z.
    Grace ZDecember 7, 2014
    Better off calling customer service as they are more knowledgeable and can provide more time
  • DV G.
    DV Green🌀November 20, 2011
    Make sure to make a appointment online BEFORE asking for help from the Geniuses @ the Genius bar.
  • Christopher A.
    Christopher ArnellJune 11, 2012
    Love my Mac!!! Don't know what I would do without it. After you experience this awesome store, stop by Nicolo's for a cold beer and great pizza! http://edseo.co/DenverRestaurant
  • John W.
    John WMay 25, 2010
    If you need to make a genius appointment, early on Sunday and Saturday are awesome
  • Ryan S.
    Ryan SchultzAugust 5, 2011
    Always super busy, but worth the wait. The Apple Geniuses are super helpful!
  • Gaby M.
    Gaby MvApril 13, 2013
    If you don't like your Job, then find an other one, horrible service from some of the people working here
  • Joshua R.
    Joshua RakestrawJuly 28, 2010
    Great customer service! By far the best at any Apple store I've ever been to.
  • David A.
    David AukerApril 19, 2013
    Don't stress your genius bar appointment time, they don't. They seem to run 15 to 30 minutes behind.
  • Kendra C.
    Kendra CoxallFebruary 1, 2013
    After paying so much money for electronics and cell phone youd think theyd be more eager to help
  • Michael N.
    Michael NaesJanuary 2, 2012
    Don't use the Apple Store app to buy small items! It took me 20 minutes to pick up a USB Ethernet adapter.
  • Jon S.
    Jon SeversonJune 16, 2010
    Wait for the second version of ipad. Current one still doesn't know what it is and overpriced for its limited capabilities.
  • Rick S.
    Rick StrandlofFebruary 9, 2012
    Go for the technology, stay for the eye candy - especially @bsubo!!
  • Young K.
    Young KimDecember 16, 2011
    Ask for Harry or Courtney. Amazing folks to work with!
  • Natalie D.
    Natalie DavisDecember 20, 2011
    Make a genius bar appointment on the website BEFORE you come to the store :) www.apple.com/cherrycreek
  • Casey D.
    Casey DuncanJuly 20, 2013
    Excellent locale for snacking and checking out new tech
  • Anne M.
    Anne MusialDecember 3, 2012
    I've been to my share of apple stores and these guys are by far the best!
  • Ron
    RonJanuary 11, 2013
    Great store & great staff. Manned by all the guys on Grindr that never messaged you back.
  • James S.
    James ShaneApril 3, 2010
    Always go to the flag store, they WILL have it in stock.
  • Jackson B.
    Jackson BeadleAugust 2, 2013
    Ask as many questions as you have. They'll answer them all and give you more resources.
  • Luis G.
    Luis GallegoMarch 5, 2012
    Awesome apple store apple, you can pay with you iPhone now!
  • Thomas M.
    Thomas MaguireSeptember 5, 2011
    Attentive and attractive guys work here!
  • Paul D.
    Paul DNovember 18, 2011
    The employee to customer ratio is usually pretty close to 1:1
  • Katie R.
    Katie RowanApril 16, 2013
    The employees are super friendly and very helpful!
  • Jon S.
    Jon SeversonMay 2, 2012
    Once you go Mac you never go back.
  • @mrfboyer
    @mrfboyerDecember 7, 2015
    Best Genius Bar...really nice guys!
  • Alexis G.
    Alexis GentryMarch 17, 2011
    Ask for Travis Tabares. He's really helpful.
  • Sebastian K.
    Sebastian KurtzMarch 13, 2010
    Best Apple Store of all time! Of all time!!!
  • Daniel J.
    Daniel JohnMarch 30, 2014
    Great service and helpful staff
  • Las Vegas M.
    Decent service. Fast in and out! :)
  • Troy N.
    Troy NachtigallSeptember 13, 2014
    Standard apple fare. Hard to find the store.
  • Gabriel T.
    Gabriel TovarFebruary 18, 2015
    Apple has excellent customer service.
  • Emily
    EmilyApril 10
    This place is a madhouse on the weekends.
  • Tom C.
    Tom CoatesApril 20, 2012
    Safe to say I'm addicted to Apple.
  • Alexia
    AlexiaJune 4, 2011
    Awesome service from Tommy.
  • Drew C.
    Drew CarterJanuary 30, 2014
    Hipsters, hipsters everywhere!!
  • Tara
    TaraJuly 24, 2013
    Staff very helpful
  • Ryan Mayor V.
    Ryan Mayor VincentSeptember 22, 2012
    Buy a Droid
  • Teddy J.
    Teddy JohnsonNovember 30, 2010
    Apple snobs ftw
  • Linda G.
    Linda GarrisonFebruary 20, 2011
    Shua is amazing!
  • kris k.
    kris kasMarch 18, 2011
    The best store!
  • Nora B.
    Nora BMarch 5, 2011
    Shua Rocks!!!!
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