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Apple

Apple Covent Garden

Electronics Store
City of Westminster, London
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9.2/10
2,345
ratings
  • Sophie
    "Perfect place to charge your iPhone 👍🇬🇧"(21 Tips)
    Andrew
    "Surely one of the most beautiful Apple retail stores."(13 Tips)
    Dave T.
    "The biggest Apple Store in London !!! Awesome!!!"(7 Tips)
    Ryan R.
    "Not as stunning as the Regent Street store"(7 Tips)
278 Tips and reviews
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  • x E r O p H y L L u M™
    Massive store, Three stories, Friendly staff. Also knowledgable, and willing to try and work with you no matter what your problem is. "This is possibly the largest Apple shop in the world." Read more
  • Luiz
    LuizJune 25, 2015
    These guys are fantastic! Not only were they very attentive and polite, they solved my problem (cracked display) and did not charge me because it took them a while to assist me! I am an apple fan! ❤️
  • Chris H.
    Chris HainesSeptember 29, 2014
    Been here 25+ times
    Free WiFi! That's the real reason there's so many people here. They have a cool glass lift too that's very Charlie and the chocolate factory like. One of the best apple stores to visit.
  • MISHA B.
    MISHA BAZAROV 🎉September 29, 2013
    The Best Apple Store in London! They have toilets downstairs and I'm absolutely in love with the design of the actual store. I was only disappointed that they don't have iPhone 5s in gold;(
  • Jasmin Mazarine 🍷 D.
    Jasmin Mazarine 🍷 De WaeleDecember 27, 2016
    Been here 5+ times
    Less busy than the one on Regent ! The employees are so helpful and guide you through the entire process. You can also let them professionally put a glass screen on your phone.
  • Sophie R.
    Sophie R.August 24, 2012
    Best customer service ever: came in, was given an appointment and someone took care of everything for me really quickly, impressed. The architecture of the building is gorgeous as well!
  • Rashid K.
    Rashid KhanJuly 6, 2013
    The Covent Garden store is a must see, it's well designed with the iconic Jobs stairs. But if travelling by the underground, then take the lift up, unless you are superman/woman.
  • Gaurav W.
    Gaurav WadhwaniDecember 4, 2012
    Beautifully Made Apple Store..Though Very Busy and A "Lil" difficult to find someone free.. But once you do, the staff is ultra warm and helpful..Buying the iPhone5 was a breeze!
  • Jamie K.
    Jamie KenyonJanuary 28, 2014
    For Genius appointments, go in the front door, immediate left and up the spiral staircase. All 3rd party accessories are on the top floor (via stairs at the back)
  • Alex B.
    Alex BrooksNovember 16, 2015
    Been here 10+ times
    This Apple Store is unique. Unique in looks, in material, in location. There are more famous Stores in the world. But this is a quiet gem.
  • Mohammed M.
    Mohammed MohannaDecember 16, 2014
    One of the best apple stores in history. You know why? Because you don't feel the claustrophobia of the usual apple stores and service is fast
  • Tanuj S.
    Tanuj SalujaFebruary 20, 2012
    Great store, staff here is far more well versed with products than what I've experienced elsewhere. Make sure you move around the store and absorb its beauty.
  • Londonist
    LondonistOctober 30, 2010
    Yeah, it looks all shiny now, but go back 230 years and you'd be watching graverobbed corpses being dissected by the Hunter brothers. How quickly people forget.
    Upvoted May 24
  • Gaspard M.
    Gaspard MJuly 22, 2012
    STUNNING ! Three floors of beauty, sellers ultra helpful and nice, large space with free wifi... No need to talk about the products here..!
  • Seelan G.
    Seelan GunaseelanSeptember 18, 2014
    This is what I won't be doing as I have ordered my one online and will be getting it first thing tomorrow morning on my doorstep :) #iPhone6
  • John G.
    John GibbonsAugust 13, 2013
    This is a fantastic place to lean on the wall outside of and suckle on the free internet in the data dead zone of Covent Garden.
  • Peadar d.
    Peadar de BlúitJanuary 29, 2016
    Really helpful and efficient staff. Excellent customer service. Probably the best Apple Store I've been to. Pleasant surprise 👍
  • Claud W.
    Claud WilliamsJanuary 4, 2014
    Book an appointment, at least 2 days in advance. However the service is great! - http://www.apple.com/uk/retail/coventgarden/
  • Ezryn Z.
    Ezryn ZarofJanuary 25
    This place is HUGE! There is a lot of space and endless gadgets to try out before you decide whether or not you'd like to purchase them.
  • Jeremy K.
    Jeremy KrantzSeptember 10, 2014
    One of the biggest, if not the biggest Apple Store in Europe. One of their flagships. Busy but has great service.
  • Carol A.
    Carol ArthurDecember 6, 2010
    The most amazing shop! I'm not particularly a gadget lover but I was impressed. Incredibly stylish and so great to see 'hands on' from customers so actively encouraged.
  • Shelley W.
    Shelley WestApril 12, 2013
    Rolled in with a low battery- sat and charged up (for free!) at one of the docking stations. Didn't buy charger & as I had my cord, ended up buying converter at a tourist shop for 7GBP cheaper.
  • Ahmad
    AhmadMay 21
    Really great one of the best at London. Make sure to be here in nice weather 👌🏻
  • Megan S.
    Megan ShererOctober 29, 2016
    The staff don't crowd you like they do in the US but they are very helpful! And this is a pretty large store - 3 levels!!
  • The Cultural Exposé
    The Cultural ExposéDecember 20, 2011
    Everyone's just so NICE! And cool, of course. A super-lovely branch with beautiful interiors too, which is just the Apple way...
  • May ♍.
    May ♍December 21, 2016
    If this isn't Apple's flagship store in London, then I don't know what is. Pretty much a standard Apple Store in an interesting setting. Tip: make an appointment!
  • RGennero
    RGenneroNovember 19, 2010
    The best ever customer experience. Not so busy at 1100 during normal weekdays . The team is extremely friendly and will help you initiating your new Mac !
  • Magdalena M.
    Interiour is brilliant combination of modern and classic and the staff is traditionally Apply friendly;)
  • Daniel B.
    Daniel BrendenJuly 16, 2011
    Great service in-store. Had a few iphones that needed to be unlocked. The manager kindly lended me The phone, so i could talk to my norwegian carrier and now i am enjoying a unlocked iPhone on O2 :)
  • Kate R.
    Kate RhoadesSeptember 13, 2011
    This is where Jesus gave the sermon on the mount. Bless your sales associate on any Sunday for a free ap of your choice! (10$ limit)
  • Portfoleo
    PortfoleoOctober 26, 2012
    When opened in 2010 it was Apple's 300th and largest store. The Grade II listed building was restored by San Francisco-based practice Bohlin Cywinski Jackson using English oak and York stone.
  • Jeremy W.
    Jeremy WaiteOctober 22, 2013
    Book an appointment in advance. Cov Garden spots go about 2 days before. Service is awesome. But no appointment = no service
  • Latifa A.
    Latifa AZDIOctober 27, 2013
    I love their outdoor window seats! You can just sit and observe everyone walking by + free wifi.
  • Carlos Eduardo S.
    Carlos Eduardo SeoNovember 25, 2012
    When looking for the newest, recently released stuff, try going to Regent Street first. That Apple Store is less crowded and is more likely to have what you're looking for.
  • Alex R.
    Alex RichardsJuly 30, 2015
    Beautiful store, but is so hard to try to pay for something here.. Good luck! Wave your hands around intensely that helps.
  • Chris W.
    Chris WMarch 17, 2013
    Some of the cleanest public toilets in central London on the basement level (stairs/lift down in far left corner of store next to tills)
  • Lester C.
    Lester ChanJune 12, 2015
    The best looking Apple Store in London. Free cleans public toilets in the basement
  • All Flutes Plus
    All Flutes PlusFebruary 28, 2012
    Love this store such a spacious user friendly layout and staff are very efficient and helpful!
  • Mike B.
    Mike BloomDecember 15, 2014
    Beautiful design. Try to go when it's raining for a look from the 3rd floor window!
  • iSkinee.com
    iSkinee.comFebruary 18, 2013
    If you love Apple devices you should totally visit www.iSkinee.com/shop and became different from others with our iPhone skins and Macbook sticker!
  • Saad M ™ ®.
    Saad M ™ ®August 27, 2016
    A huge Apple store with good customer support . don't forget to buy me an IPad 😌
  • Tee
    TeeSeptember 20, 2016
    Always super busy but staff are very helpful. The bulding itself is pretty cool too.
  • Roy C.
    Roy ChenJuly 19, 2016
    A work of art. Can easily see Jobs' influence here. Worth a visit.
  • Lyndon
    LyndonAugust 30, 2012
    Avoid their faulty products and non existent willingness to help on the spot 3rd visit to replace a faulty iPhone no other company can get away with this DISGRACEFUL !
  • Lewis L.
    Lewis LebentzJanuary 30, 2014
    Go upstairs for the Genius Bar, they're really helpful. Great service yet again!
  • Andy M.
    Andy MahoodOctober 21, 2013
    If your collecting something from Genius Bar give yourself heaps of time. Staff are really busy and chaotic.
  • John B.
    John BarnhamFebruary 21, 2016
    Been here 5+ times
    Again, a beauty of a store. Possibly one of the nicest in the world.
  • IG @antskong
    IG @antskongSeptember 27, 2010
    Ample space in the store not as congested compare to regent St outlet. Staffs are very friendly and great place to chill out.
  • J R.
    J RDecember 4, 2015
    The European flagship store. Good service and help is freely available.
  • Oriol P.
    Oriol PiquéOctober 12, 2015
    Perfect place if you need wifi or charge your iPhone! Love apple
  • Mirthe M.
    Mirthe MertensAugust 30, 2013
    Coolest Apple Store I've seen yet. Quick and great service at the Genius Bar.
  • James Joseph
    James JosephJanuary 14, 2012
    Great store. if you're serious about buying go here, much less tourists and a beautiful building!
  • andrea z.
    andrea zaretskyAugust 10, 2013
    Kids table with iPads on 2nd floor provides a great break from site-seeing
  • Patrick James S.
    Patrick James StephensJune 3, 2016
    Been here 5+ times
    ...what's not to like? Everything  & superb customer service too
  • Diana N.
    Diana NamuriAugust 9, 2014
    Big apple store, very similar to the one in Boston, but people here are very friendly
  • Ryan R.
    Ryan RossAugust 6, 2014
    Not as stunning as the Regent Street store, and despite the three levels there are no more products than the former.
  • Anastasia B.
    Anastasia BekkerFebruary 12
    Such a beautiful and big place to buy Apple !
  • Tommy Kaivyn S.
    Tommy Kaivyn S.September 6, 2015
    Been here 10+ times
    Can be very busy but if you find something you like try to pay using the AppStore on your iPhone that is very handy and useful
  • Mark P.
    Mark PatczaiMarch 26
    Been here 5+ times
    The second best Apple Store in Central London.
  • Raj S.
    Raj SriMarch 26, 2016
    And absolutely beautiful building, worth a visit just to see that.
  • theskuguy ..
    theskuguy ...April 24, 2012
    Good quality toilets. Everything here is retail price, but rest assured you can poo for free here.
  • David M.
    David MorrisonDecember 18, 2011
    Been here 5+ times
    There are no tills do don't wander around looking for one. Just ask a member of staff and you can pay them directly.
  • Felipe C.
    Felipe CerdaNovember 22, 2015
    This is the prettiest Apple Store I've been to. Very nice.
  • Worldbiz
    WorldbizOctober 25, 2016
    Must be the largest Apple store i hv been to! Can get crowded!
  • Brighty
    BrightyOctober 12, 2015
    Go early if you need help with a device but don't have a Genius appointment.
  • Alexander B.
    Alexander BanksJanuary 29, 2012
    Been here 5+ times
    YouTube stars TheFineBros and iJustine visited this Apple Store. Watch their video and see if you can figure out which Mac they were using!
  • Emit R.
    Emit RemmusFebruary 14, 2013
    The best Apple store in London!
  • BigC
    BigCOctober 12, 2010
    HUGE store - worth a visit. You just might feel compelled to buy a few things though because there is so much cool stuff
  • Doug M.
    Doug MortonOctober 4, 2014
    Been here 5+ times
    Best Apple Store in the UK, but usually full of tourists. The Regent Street one isn't too far away.
  • Lars B.
    Lars BullMarch 13, 2016
    Awesome Apple Store, big. Free Wifi.
  • Steve G.
    Steve GrahamMarch 26
    Saturday afternoon and with no Genius Bar appointment, they saw me within 15 minutes.
  • Fantis M.
    Fantis MoSeptember 28, 2011
    By far the best apple store... Great customer service and even more awesome gadgets! I'm all giddy..
  • Vladimir S.
    Vladimir ShamanovAugust 22, 2012
    If you're visiting London, use the wifi to check in at the Piazza and nearby places ;)
  • Oliver S.
    Oliver ShreeveSeptember 21, 2014
    Been here 25+ times
    One of the best Apple stores in London...or at least the one with the least tourists
  • William D.
    William DuckworthDecember 3, 2011
    Save some time when paying and download the Apple Store app for your iPhone
  • Chris P.
    Chris PhillipsOctober 31, 2015
    Been here 10+ times
    The best Apple Store in the world? Three floors of toys...
  • Kevin M.
    Kevin McCulleyJanuary 10, 2016
    Fantastically helpful staff as always for an Apple Store.
  • Scarlett F.
    Scarlett FuAugust 16, 2010
    Been here 5+ times
    Rather busy, but the employees there are awesome & made me feel relaxed and actually enjoy shopping, I <3 Apple!
  • المهره الصعبه ماهي لأي خيال
    Nice Apple Store. Prices are more expensive than the US.
  • Chris 
    Chris January 30, 2015
    WOW! Just WOW! The place, the people, the product...👏👏👏
  • Lewy J.
    Lewy JonesDecember 4, 2014
    Been here 5+ times
    Head upstairs if you want some quiet time using apple wifi
  • Martin J.
    Martin JordanJuly 4, 2016
    Very slow service! Many members of staff chatting with each other, but no one available for you. Really annoying and frustrating!
  • Van D.
    Van Der JhiedAugust 26, 2013
    Come and treat your eyes with the advanced features of the apple contained here
  • iCushion
    iCushionJuly 30, 2012
    Check out the iCushion for your iPad. Its a sexy cushion for your ipad. The must have home ipad gadget Read more
  • Filippo C.
    Filippo CortiAugust 12, 2010
    Been here 5+ times
    Insanely great! The Regents Street's store was really beautiful, this is even better.
  • Keri C.
    Keri CDecember 27, 2010
    Great store very helpful staff! Didnt mind helping me set up my iPhone and answering all my questions about it and other products. :-)
  • kristina n.
    kristina neoushoffApril 25, 2014
    Fantastic service, extremely accommodating.
  • Hamoud A.
    Hamoud AlDabbousSeptember 23, 2016
    My first time here. I've seen much better apple stores but this one is good
  • James B.
    James BatesDecember 18, 2015
    Been here 5+ times
    Great service for your iPhone, whilst you wait
  • Gary T.
    Gary ThorntonNovember 9, 2010
    Fantastic building, much less busy than the Regent Street branch I found.
  • John R.
    John RickardAugust 27, 2013
    Best service of any store of any brand
  • The Cultural Exposé
    The Cultural ExposéDecember 15, 2011
    The Genius's ROCK! Great customer service, each and every time!
  • Dr J.
    Dr JoolzJanuary 7, 2011
    Love the glass stairs. And the well kept loos in the basement.
  • Victor O.
    Victor OngOctober 10, 2010
    Very beautiful Apple Store, better shopping environment compared to the NY store
  • Andrew w.
    Andrew woodFebruary 15, 2015
    Big, bright, incredible customer service.
  • Alexandre F.
    Alexandre FreitasJuly 16, 2015
    Apple Stuff...of course 🍎
  • Splashpath i.
    Splashpath iPhone AppAugust 16, 2010
    Been here 25+ times
    Download the Splashpath iPhone App! It's free. Did you know there's a great public outdoor pool 5 mins walk from this store??
  • Valentina C.
    Valentina CiolinoJanuary 26, 2015
    Walk-in consultancy upstairs, there's always a little of queue
  • Artemy U.
    Artemy UstimenkoAugust 30, 2011
    Been here 10+ times
    Stumble upon the lower steps of their staircase, which are actually flat.
  • Igor T.
    Igor TSeptember 26, 2011
    Been here 25+ times
    If you hold One-to-One membership, better book online. Genius Bar is very busy here.
  • Magda C.
    Magda CunhaJuly 14, 2011
    Been here 5+ times
    Como não gostar destes caras! Produtos legais, acessórios lindos, wifi free e banheiros limpos! Lembre-se, whereever you go, é sempre no andar mais abaixo!
  • Lisiane L.
    Lisiane LacerdaSeptember 15, 2014
    Loja linda, como todas as apple store da Europa! Cada uma com características fortes da cidade.
  • Ricardo P.
    Ricardo PinedaOctober 28, 2010
    Si quiere evitar la cantidad de personas que van a diario, lo mejor es ir en la mañana (10am) o en la noche (7pm). Ahh el genius bar es excelente la atención
  • Alexandra D.
    Alexandra D.October 19, 2013
    Очень напоминает экскурсию в Natural History Museum: большие залы, стеклянные потолки, экспонаты и очередь))
  • Javier M.
    Javier MartínOctober 21, 2014
    La Apple Store mas bonita que he visitado, lo malo, las últimas novedades abarrotadas de gente.
  • Anabel M.
    Anabel MascarenhasApril 19, 2013
    Atendimento perfeito, rápido e resolve o seu problema. Na Genius Bar, Fed ainda resolve em português!!!
  • Maurizio M.
    Maurizio MontanaroSeptember 21, 2015
    Non un giro completo a Londra se non si passa dall'Apple Store di Covent Garden
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