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Apple

Apple Eaton Centre

Electronics Store and Other Repair Shop
Toronto
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8.1/10
506
ratings
  • Dani W.
    "The Genius Bar is what makes Apple so awesome ."(7 Tips)
    Julie T.
    "book a Genius appointment in advance"(2 Tips)
    Michael M.
    "Just hipsters trying to explain tech."(3 Tips)
    Jared W.
    "book an appointment online beforehand"(7 Tips)
103 Tips and reviews
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  • Marc S.
    Marc SJune 30
    You can book an appointment from the Apple Store iOS app. Handy even if you're close-by, to reduce wait time.
  • Chethan
    ChethanApril 14
    You should be lucky to get an appointment at the Genius Bar in less than 15 mins.
  • Marvin
    MarvinJanuary 21
    Connect to "CF Free WiFi". It's exactly how it sounds.
  • FatimahAw
    FatimahAwJanuary 18
    When you are there to charge your dying iPhone lol
  • Altuğhan Kemal A.
    Altuğhan Kemal AlkanDecember 5, 2015
    Friendly staff
  • Harry J.
    Harry JodoinSeptember 11, 2015
    Jodoin has spent thirty years in the automotive executive sphere for several companies and lives in Toronto, Ontario. Read more
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Nice store. But... The prices are much higher than in U.S.
  • Renan F.
    Renan FabbroJune 5, 2015
    Dream's place!
  • Jessica J.
    Jessica JungJune 1, 2015
    Always full of too many people
  • HanBi K.
    HanBi KMarch 5, 2015
    Always smell weird inside....
  • Ravish S.
    Ravish ShettyMarch 5, 2015
    filled with hipsters 😵😒😓
  • Berker S.
    Berker SaygınJanuary 31, 2015
    Very busy even weekdays.
  • Vinnicius D.
    Vinnicius Di Matteo LimaJanuary 14, 2015
    Always busy!!! Come in the morning if you wanna have some help
  • Cheryl D.
    Cheryl DugganDecember 28, 2014
    My portable wifi died so it was nice to pop in to Apple and chew on some of their free EASILY accessible wifi
  • HanBi K.
    HanBi KDecember 7, 2014
    They need better ventilation system. They always smell funny....
  • Darwin P.
    Darwin PalmaNovember 8, 2014
    Always great service, but Angie is the best!!
  • Thomas
    ThomasSeptember 8, 2014
    You can shop accessories you liked in the store without bothering a sales rep. Just download the apple shopping app > scan ur item > pay via reg credit car >ur receipt will be emailed and present!
  • Norman U.
    Norman UhlmanSeptember 2, 2014
    Disappointing! Repeatedly disappointing Apple is getting too big, and relies on customer apple obsession for retention. I have an IP5, which qualifies for a battery replacement, but still waiting!!!
  • Sol C.
    Sol ChromMay 5, 2014
    Worst customer service I have ever seen.
  • Maus S.
    Maus SampeloApril 6, 2014
    If you want to buy something I suggest you check things first online as the store is crazy busy all the time. But kudos to the staff for managing the chaos! ❤️
  • Michael M.
    Michael MDecember 22, 2013
    They're not geniuses. Just hipsters trying to explain tech. And smelly too.
  • Jade Y. S.
    Jade Y. Simsek 🌍November 19, 2013
    Don't be surprised, the reps in this store work by appointment even if you have simplest question you just gotta wait. Brutal!!
  • CJB
    CJBSeptember 10, 2013
    Why do I know more about Apple products than the staff here? Worst Apple Store experience ever...
  • huiline
    huilineAugust 14, 2013
    Staff did not know previous generation accessories and told me they were fake.
  • Otto C.
    Otto CortésJuly 15, 2013
    Not ALL guys in blue are geniuses, but ALL guys in black are businessmen.
  • Matthew R.
    Matthew RutenJune 26, 2013
    Good luck if you actually want to buy something! Bug the guy with the red iPad to help you find someone that can take your money.
  • Otto C.
    Otto CortésJune 26, 2013
    This location is short-handed on business staff.
  • Cheryl T.
    Cheryl TaylorJune 10, 2013
    The business team is very helpful
  • L
    LJune 5, 2013
    Save yourself from this anarchic capitalist hellscape while you can
  • Andy H.
    Andy HeppelleMay 25, 2013
    Vivienne made a very gracious welcome and Patrick completed the transaction in a friendly and highly information rich way that had me in and out with a new IPad in under 4 minutes. A retail miracle!!!
  • Joey W.
    Joey WargachukMay 24, 2013
    Fasia was amazing! Go find her
  • Drew M.
    Drew MatthewsMay 13, 2013
    Watch out at 930 in the morning it looks open but it's by appointment only.
  • Humberto G.
    Humberto GesserMay 1, 2013
    can apple computers like… . ….u know.… .…. ., ., , ., …not be $1,000
  • Francisca V.
    I've to say that people isn't very helpful in this store but Gabrielle really made the difference!She was the only one who took the time to check why my devices weren't syncing. And she is very nice!
  • Kat C.
    Kat ChenApril 28, 2013
    Went to get my phone fixed:minor cracked screen in left corner. I have AppleCare . accidental case (u get up to 2 ). no hassle and very friendly. Best service! Make appointment first!
  • JP C.
    JP CasinoApril 26, 2013
    If you connect to their wifi, earlier Genius Bar appointments will open up via the Apple Store app.
  • Rannie T.
    Rannie TuringanMarch 24, 2013
    Sure it's always busy. But they are great at customer service. Swapped the battery on my iPhone no problem. Returned to me in 30 minutes
  • Ken
    KenMarch 3, 2013
    Go to Kenny he us amazing and very helpful...and very sexy!!!
  • Jason M.
    Jason MichaelFebruary 28, 2013
    Talk with Rowan. He is an amazing Apple Employee! He helped Xavier Imaging Services with our Square Credit Card Merchant Setup. Jason Xavier Michael
  • Sean
    SeanFebruary 19, 2013
    Worst Apple Store I've ever been to in terms of staff. It seems like they're more interested in hiring people that look young/hip over people who actually have manners when dealing with the customers.
  • HanBi K.
    HanBi KFebruary 17, 2013
    Loren is super helpful and funny!!!! You should talk to this guy .. Srsly hahahah
  • Lesley
    LesleyJanuary 28, 2013
    It really is stinky in here ! Phew!!!
  • Chris L.
    Chris LeeDecember 15, 2012
    Extremely busy store, but service is always fast when you decide to checkout your purchases.
  • shane d.
    shane davidsonNovember 30, 2012
    I understand you have money but no need to be a snob
  • Jay C.
    Jay ChangOctober 19, 2012
    Don't bother going for help for iPhone 5 problems. "Genius" was rude and useless. As long as iOS 6 update isn't out they won't do shit.
  • Jumpwire Media
    Jumpwire MediaSeptember 28, 2012
    As always great customer service and friendly staff.
  • iSkin
    iSkinSeptember 24, 2012
    Meet the new trendsetting collection of fashion + protection for the iPhone 5 Read more
  • Milton C.
    Milton CSeptember 19, 2012
    What kind of 'Genius Bar' has no beer? How do they make money here?
  • Zeeshan H.
    Zeeshan HJuly 22, 2012
    The geniuses advice: go to iTunes and click restore. It's an IT department's equivalent of have you tried restarting your PC?
  • Kate H.
    Kate HJuly 2, 2012
    Don't come here wearing a blue shirt. You'll see why.
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