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Apple

Apple International Plaza

Electronics Store and Other Repair Shop
Village of Tampa, Tampa
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8.5/10
412
ratings
  • Geoff G.
    "... Bar is great, make an appointment they will go the extra mile to take care of..."(11 Tips)
    Jason
    "The Genius Bar appointments are never on time...."(3 Tips)
    Tina K.
    "Tina is at the Apple Store in Tampa Florida"(2 Tips)
    Haas C.
    "This store stays crowded, but the customer service is good!"(3 Tips)
74 Tips and reviews
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  • Justin L.
    Great service. The best computing products. Mac, iPhone, iPad, and great accessories.
  • Jrgts
    JrgtsJune 14
    Been here 100+ times
    Really nice staff at this location.
  • Asif K.
    Asif KhanFebruary 15
    Everything. Apple is ❤️
  • Christopher N.
    I drool every time I'm here!
  • Claudio G.
    Claudio GrossoDecember 18, 2016
    This is the unique Apple Store in Tampa, o it is always full of people. Try going there on a business day or on a weekend a few minutes before the store opens the doors.
  • Dena M.
    Dena MichelleOctober 5, 2016
    Don't ask to talk to the manager, she's very rude.
  • Radu G.
    Radu G.August 13, 2016
    Expect to make an appointment and have to wait for 30-60 minutes while watching a bunch of self-important, blue shirt, questionably geniuses, walking around chaotically, constantly avoiding customers.
  • Chris O.
    Chris O'LoughlinJuly 29, 2016
    Go earliest possible to avoid crowds. The genius bar here is the best.
  • Eva 🐾 B.
    Eva 🐾 BanovaNovember 11, 2015
    Been here 5+ times
    Very friendly staff.
  • Russell M.
    Russell MyersSeptember 21, 2015
    Been here 10+ times
    Way too busy
  • Amy S.
    Amy SullivanSeptember 20, 2015
    The people here rock my world.
  • Ryan C.
    Ryan CarrollAugust 11, 2015
    Buy a Samsung.
  • Marlon A.
    Marlon AlaanApril 27, 2015
    Been here 5+ times
    Glad they have nicer and friendlier staff instead of all-knowing-but-not-really rude ones from maybe 2 years ago.
  • Ted T.
    Ted TrentlerApril 16, 2015
    Been here 5+ times
    Wish they would open an Apple Store at the Countyside mall, closer to Clearwater!
  • Geoff G.
    Geoff GivensApril 13, 2015
    The Genius Bar is great, make an appointment they will go the extra mile to take care of your problem. Also try on the apple watch, you will be impressed.
  • Nikki S.
    Nikki SchnellJanuary 30, 2015
    Excellent service. Be sure to make an appointment with the Genius Bar from your iPhone store app first.
  • Anna B.
    Anna BryukhanovaJanuary 20, 2015
    Very nice and quick service, helpful staff
  • Lia L.
    Lia LarsenDecember 6, 2014
    Don't go without an appt
  • Jason N.
    Jason NewbergSeptember 25, 2014
    Crowded as usual.
  • Devyn W.
    Devyn WeckesserSeptember 29, 2013
    I love how nice and helpful the people are at the Genius Bar. It's always packed so I'd book an appointment online first but even if you can't, without an appointment you wait about 30-45 minutes.
  • Arif ~Mubashir H.
    Arif ~Mubashir HussainAugust 6, 2013
    Been here 5+ times
    Don't be late... If u are more than 15 mins late... They'll cancel/resched u back in.
  • Debbie S.
    Debbie SmallJuly 29, 2013
    Apple Camp
  • Daniel M.
    Daniel MarriottJuly 25, 2013
    Leonardo was very helpful.
  • J. N.
    J. NaultMay 3, 2013
    Dropping multiple F bombs in the apple store does not speed up the replacement of your iPhone 5!
  • Easy Figure I.
    Great products but not our favorite place for service. The Genius bar sent us to the Geek Squad! We're worried that our Apple electronics are made by Toshiba, a company that fails own battery laptops.
  • Jan B.
    Jan BFebruary 12, 2013
    Been here 5+ times
    Nicest - most patient people work here!!!!
  • Tiffany R.
    Tiffany RobinsonJanuary 25, 2013
    Genius Bar appointment & I've been waiting & waiting & waiting!
  • Nickolas K.
    Nickolas KhouryJanuary 14, 2013
    Appointments seem to simply be a formality here, and not really honored...as well, if they call it a genius bar, they should give you a nice stiff drink while you wait an hour for service...
  • Mike L.
    Mike LJanuary 12, 2013
    Been here 5+ times
    Picked up a micro USB to Lightning adaptor so I can use all my old Blackberry chargers with my i5
  • Sarah M.
    Sarah MattarDecember 2, 2012
    Been here 10+ times
    Bradley is the best Apple Concierge ever. I walked into the store at peak holiday time, told him exactly what I needed, and he had it in my hands in less than 10 mins. Now that's service!
  • Jason
    JasonNovember 26, 2012
    Been here 5+ times
    The Genius Bar appointments are never on time.... They should provide a seating area with refreshments....
  • Liz M.
    Liz M.November 20, 2012
    Just bought a MacBook Pro...It's worth every penny!
  • Steven Z.
    Steven ZimmermanNovember 18, 2012
    Been here 5+ times
    I don't know why this photo did load earlier - its very nice ;)
  • Matty G.
    Matty GreenOctober 21, 2012
    Been here 5+ times
    Apple now has protection plans to cover the phone and accidental damage for 2 years for only $99 with a $50 copay. If you get coverage through AT&T it's over $10 a month with a $199 copay.
  • David Y.
    David YoungAugust 15, 2012
    I love apple but I they send you to iFix and Repair next door DON'T DO IT! They will mess up your I device more and will not fix it!!!
  • Elliott R.
    Elliott RamsdellAugust 15, 2012
    Was recommended to go next door to iFix for an iPad repair, they ripped me off and made my device worse. They refuse to fix it, or refund money! AVOID!
  • Rebecca
    RebeccaJuly 17, 2012
    Be honest! They will hook you up :)
  • Casey K.
    Casey KentJune 23, 2012
    To be seen more promptly, make an appointment at the Genius Bar, and then show up about 15 minutes late. You'll be seen in about 10 minutes. If you show up as scheduled, expect to wait 30+ minutes.
  • Anson A.
    Anson AlexanderJune 5, 2012
    Been here 5+ times
    Make an appointment before coming to save A LOT of time.
  • Lisa A.
    Lisa Albert BardenMay 30, 2012
    Not too busy mid afternoon
  • Jenna W.
    Jenna WilliamsMay 14, 2012
    Wait forever for a sorry excuse for service.
  • Brian G.
    Brian GrableMay 11, 2012
    This place is insane!!!
  • Heath B.
    Heath BoksenMay 9, 2012
    Make sure you have plenty of time cause the store is so chaotic and slow you will be there a while.
  • DJ Goofy W.
    DJ Goofy WhitekidApril 29, 2012
    Been here 25+ times
    Got a dead battery from your MacBook Pro? They recycle in-store, just drop it off. www.djgwk.com
  • James H.
    James HartmanApril 26, 2012
    Add 30 minutes to your scheduled Genius Bar appointment time to know the real world time you will be helped.
  • Brent W.
    Brent WarnerApril 22, 2012
    Try the iPad
  • Domenick P.
    Domenick PontorieroApril 14, 2012
    Chaz is super helpful
  • Joe G.
    Joe GrahamApril 11, 2012
    Been here 10+ times
    Get there on time but be prepared to wait 45 minutes or more. Otherwise the service is excellent.
  • DJ Goofy W.
    DJ Goofy WhitekidMarch 31, 2012
    Been here 25+ times
    Open the Apple Store app and use EasyPay instead of waiting in line for accessories. www.djgwk.com
  • Jorge Alberto M.
    Jorge Alberto MussutoMarch 24, 2012
    Been here 5+ times
    Some of my best places to recommend to my dear friends and demanding:)
  • Anthony T.
    Anthony TaylorMarch 19, 2012
    Terrible service. Waited twenty minutes to buy a screen protector.
  • Maddox™
    Maddox™March 16, 2012
    Been here 25+ times
    Gotta get your "i" on!
  • Maddox™
    Maddox™January 2, 2012
    Been here 25+ times
    Ask for Rich. He is awesomeness.
  • Caitlin L.
    Caitlin LukeNovember 8, 2011
    It's a giant, busy toy store for geeks. Aka, computer heaven :)
  • Patrick C.
    Patrick CahillNovember 3, 2011
    Been here 25+ times
    If you need to make a quick purchase go to the pillar in the center there should be an employee there for quick purchases.
  • Patrick C.
    Patrick CahillNovember 3, 2011
    Been here 25+ times
    If you need help tap a smart sign on one of the tables or talk to the person in the front of the store with the iPad
  • Economic Freedom
    Economic FreedomOctober 28, 2011
    Imagine a world without Apple. Unsettling, right? Economic freedom drives prosperity and innovation. A world without economic freedom could also be a world without the next Apple. Read more
  • Jessica K.
    Jessica KellyOctober 16, 2011
    Want to wait in line...come on down!
  • MetroSeeker.com
    MetroSeeker.comOctober 7, 2011
    "Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma." - Steve Jobs
  • JC A.
    JC ArentzenAugust 23, 2011
    Been here 5+ times
    This place is always a madhouse so make an appointment with the Genius Bar if you need help with something.
  • Nung B.
    Nung BedellAugust 6, 2011
    Been here 10+ times
    Get my app in iTunes! AP Calculus Mobile Study. For back to school!
  • Kevin K.
    Kevin KabbashAugust 1, 2011
    Ask for Theresa! She's the best!
  • Kevin G.
    Kevin GieseJuly 10, 2011
    If you need any help, see Jared C. He knows all!
  • Jeff W.
    Jeff WeaverJune 24, 2011
    Kelli rocks this house- thanks for your help!
  • Luke W.
    Luke W.June 23, 2011
    Been here 10+ times
    Joey and Shalon were very helpful and kind. A+ service!
  • Alec
    AlecJune 4, 2011
    Customer service was bad and store was crowded. Intended on buying, but left empty handed as I couldn't get anyone to help! Better off going online an ordering.
  • Tina K.
    Tina KleukerJanuary 29, 2011
    Tina is at the Apple Store in Tampa Florida
  • Justin R.
    Justin RickeJanuary 24, 2011
    Been here 100+ times
    Best place to shop in the mall!!!
  • Haas C.
    Haas CollinsDecember 4, 2010
    This store stays crowded, but the customer service is good!
  • Ryan F.
    Ryan FrazierOctober 5, 2010
    Make an appointment if you need to hit up the Genius Bar.
  • Dwayne J.
    Dwayne JosephsonSeptember 3, 2010
    Been here 10+ times
    Make an appointment at the Genius bar on-line before coming in for service, or make sure you come in early on tuesday or wednesday mornings when the store is slow. Or bring something to occupy your ti
  • PJ R.
    PJ RosenAugust 3, 2010
    Been here 5+ times
    When purchasing an iPhone here, go through the front door and immediately turn right. If you don't, you will waste your time and eventually be redirected there anyway. Sincerely, the proud new owner o
  • James J.
    James JohnsonJuly 27, 2010
    Been here 5+ times
    Go to the Apple store and check out the iPad...and of course the new iMacs...see what real computing means.
  • Theresa C.
    Theresa CollingtonNovember 3, 2009
    Make an appointment, go early on Sunday, and Starbucks is downstairs
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