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Apple

Apple Mall of America

Electronics Store, Other Repair Shop, and Mobile Phone Shop
East Bloomington, Bloomington
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8.3/10
251
ratings
  • Carey H.
    "Excellent service today."(4 Tips)
    Susan M.
    "Andy is very knowledgable and patient!"(3 Tips)
    Tim M.
    "Use the App Store app to express buy accessories!"(3 Tips)
    Lynn W.
    "Make a reservation for the Genius Bar before arriving."(2 Tips)
53 Tips and reviews
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  • Harumi U.
    Harumi USeptember 25, 2014
    This is a bit on the smaller side but you can find everything you need most of times. If you don't need rare accessories or full scale Mac Pro (!) a nice size shop to cruise around for a bit
  • Rachel L.
    Rachel LaCountSeptember 25, 2014
    Though the Genius Bar is very helpful, be prepared for a long wait even if you make an appointment! Happens every time.
  • Susan M.
    Susan McClainNovember 17, 2011
    The Genius Bar is the best! Andy is very knowledgable and patient! Oh and every one that works there is so nice.
  • Susie G.
    Susie GMarch 21, 2012
    Liz rocks! Not just knowledgeable but fun to talk with, too. (Mistakenly referred to by another tip'er as Biz, I think.)
  • addy
    addyMarch 3, 2013
    Been here 100+ times
    free tech support is very popular. plan accordingly! apple.com/mallofamerica , select the "make a reservation" link in the top right corner.
  • Seraj F.
    Seraj Farabi-IversonNovember 6, 2012
    Been here 100+ times
    Need to grab an accessory in a hurry? If you have an iPhone 4, 4s, 5, or heck even the new iPads you can use he easy pay function in the free Apple Store app to charge it to your Apple ID!
  • Justin
    JustinOctober 23, 2011
    Been here 100+ times
    Make sure you get all your help from Lincoln, he's the most knowledgeable, patient, and friendly employee,
  • Adam P.
    Adam PoetterMarch 2, 2015
    Always super helpful but get there in off hours as it gets busy fast.
  • . *.
    . *August 15, 2014
    Solid Apple staff - they do great work no matter how busy.
  • Chris J.
    Chris JNovember 9, 2014
    Been here 5+ times
    It's a heck of a lot easier to do major purchases or service online, then go to the store to pick it up, or drop it off.
  • Stephanie B.
    Stephanie BogatzkiMarch 24, 2012
    Very FAST help! Very friendly people! Just make sure you schedule an appointment ahead of time :-).
  • Mike B.
    Mike BeauchampSeptember 17, 2013
    Right across from the Microsoft Store on the bottom floor, south side.
  • Bob B.
    Bob BrunsSeptember 27, 2014
    Most stores would have staff approach you to see if you needed help. Not this place. Saw someone walk right in front of me without asking me a thing.
  • Allison F.
    Allison FuglestadMarch 12, 2012
    An amazing store with incredible products and great customer service!!
  • Peri B.
    Peri BaptistaSeptember 3, 2013
    Playtime is over, go visit the MS store directly opposite to finish your book report. ;-)
  • Ivan K.
    Ivan KowalenkoSeptember 7, 2010
    Been here 5+ times
    Show up early for Genius Bar appointments! If you're more than ten minutes late, they cancel it and you'll have to reschedule.
  • Garrett S.
    Garrett StewartJune 19, 2011
    Been here 5+ times
    Good luck getting some help. Once you're shuffled around to different people and wait for 30 mins to buy a Mac, you soon regret not ordering online and waiting for shipping. It might have been faster.
  • Kyle M.
    Kyle MannSeptember 25, 2013
    Flight Attendant: worst Apple Store experience bar none, & I've been to a lot! 5 employees stood around chatting while I had to find someone TWICE to help me ? left w/ the same phone out of annoyance
  • Tim M.
    Tim MelanderDecember 29, 2012
    Been here 5+ times
    Use the App Store app to express buy accessories!
  • Chris D.
    Chris DuhaimeMay 1, 2013
    Been here 100+ times
    This Apple Store has gender-neutral bathrooms!
  • Jacob F.
    Jacob ForsterOctober 7, 2015
    Very friendly and helpful Genius Bar staff
  • Austin W.
    Austin WestermannMarch 6, 2015
    Been here 10+ times
    Best Apple Store in Minnesota!
  • Nicole B.
    Nicole BSeptember 1, 2013
    I think it's a bit ridiculous that they have 10-12 sales reps but only two people staffed to even help with your devise.
  • Stephen G.
    Stephen GrantMay 16, 2011
    Been here 100+ times
    Check in with the concierge in the front of the store for help with anything. They are your directory. :)
  • Mike O'Neil T.
    Mike O'Neil The LinkedIn RockstarJanuary 30, 2013
    Been here 10+ times
    Bring a smile!
  • Nikolai M.
    Nikolai May YdeJuly 20, 2013
    The only place in the entire MOA with working wi-fi..
  • Caitlin E.
    Caitlin Erwin-MacDonaldJanuary 31, 2013
    Very helpful crew!
  • Rob M.
    Rob MehtaNovember 24, 2012
    Come visit a genius...but make an appt from home first!
  • Tooshz ( Faten B)
    Tooshz ( Faten B)December 5, 2015
    What's not to adore ??
  • Bader A.
    Bader AlhaniniAugust 4, 2016
    Every Thing good 👍
  • Ben H.
    Ben HayleOctober 6, 2013
    Always running behind. Today running over 30 minutes behind on scheduled appointments.
  • 4E
    4EJune 10, 2012
    Don't cross the hallway to Microsoft, I mean the "copy everyone's ideas store"
  • Lynn W.
    Lynn WalshJanuary 13, 2012
    Make a reservation for the Genius Bar before arriving.
  • Whitney N.
    Whitney NielsenFebruary 23, 2012
    Make an appointment online first!
  • Debra L.
    Debra LewisMay 15, 2013
    So many employers standing around doing nothing....nice gig
  • Molly DUB F.
    Best Apple store ever. Never have spent a penny.
  • April R.
    April RainJune 9, 2011
    Been here 5+ times
    Go right at open it will be much faster.
  • Jeff N.
    Jeff NiblackMarch 26, 2011
    Watch out for the Apple Nazi lady at the door that doesn't let you touch the displays.
  • Luke L.
    Luke LutherDecember 24, 2014
    Great tech assistance
  • Tracy S.
    Tracy StarrMarch 4, 2012
    Apple, yum
  • Em B.
    Em BielinskiJune 18, 2011
    I need these people to help me tomorrow...so I'm going to be going there!
  • Kale W.
    Kale WApril 10, 2011
    Awesome people to deal with!
  • Jesse K.
    Jesse KunzeJanuary 2, 2012
    Try to buy things for pickup there.
  • Keely K.
    Keely KingJanuary 16, 2017
    Good customer service
  • Chelsea M.
    Chelsea MogaAugust 12, 2013
    I wish I owned the store. #Heaven 🍎🍏
  • Angela M.
    Angela MMay 5, 2012
    Ask for Jake!
  • Michael Owen H.
    Michael Owen HillJanuary 30, 2010
    If you need help, ask for Biz. She's awesome.
  • Teresa B.
    Teresa BoardmanJanuary 18, 2012
    The geniuses are smart
  • Carey H.
    Excellent service today.
  • Jane M.
    Jane MasonDecember 6, 2010
    sean at genius bar rocks!
  • Dan L.
    Dan LongFebruary 25, 2012
    Store R007
  • Brent J.
    Brent JacobsonNovember 15, 2011
    Been here 5+ times
    R.I.P. Steve Jobs
  • Greg J.
    Greg JohnsonMarch 5, 2012
    this place doesn't even have acer laptops
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