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Apple

Apple NorthPark Center

Electronics Store and Other Repair Shop
Northpark Center, Dallas
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8.5/10
221
ratings
47 Tips and reviews
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  • takes reservations
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  • Ray L.
    Ray Lopes1 week ago
    Arrive early if you need service from the Genius Bar. Staff is friendly and helpful.
  • Diana K.
    Diana KoenJuly 29
    I waited three hours to for phone repair, then they wanted to charge me nearly as much as a new phone to replace my defective battery.
  • Timothy M.
    So many toys
  • Justin L.
    Justin LisenbyNovember 1, 2015
    Awesome Apple Store. Huge store with a huge selection.
  • Cory B.
    Cory BennettAugust 9, 2015
    Who can't find something inside of this store they don't want.
  • Wes S.
    Wes ScalesApril 20, 2015
    Very friendly staff got my screen protector on immediately and did a clean exchange. Not as pretty as the Knox location but beauty doesn't always mean success.
  • Jeff M.
    Jeff MeekerApril 11, 2015
    Always jammed with people. But the staff is always very helpful.
  • Angel E.
    Angel ErnestoFebruary 7, 2015
    The service here is nonexistent. Under staffed.
  • Dean E.
    Dean EricksonSeptember 12, 2014
    Busy busy busy. Don't go unless you made an appointment.
  • David C.
    David CockburnJune 6, 2014
    Definitely get an appointment for any repairs
  • Rick U.
    Rick UpshawApril 19, 2014
    I had a great experience with Apple Rep Curt Aston. He's extremely knowledgeable on the various models & options. Definitely ask for Curt!
  • George M.
    George MydellFebruary 2, 2014
    Experienced staff here
  • Jesse M.
    Jesse MarroquinDecember 19, 2013
    Been here 5+ times
    Download the Apple Store App from the Apps Store to purchase your desired apple product(s) and accessories prior to going to the store. This is a huge time saver during peak hours and holiday season!
  • Dave I.
    Dave IrelandNovember 11, 2013
    Kendra kicked butt.... Great hire
  • Carolina C.
    Carolina CastellanosSeptember 23, 2013
    Schedule and appt. They will not talk to you without it!
  • Caitlin
    CaitlinAugust 30, 2013
    Been here 5+ times
    Rude employees always a long wait even if you have an appointment. Very cold and not very friendly.
  • J S.
    J SAugust 18, 2013
    Slow as fuck and can never seem to get to you until 3 or 4 days later. Useless assholes! Planned Obsolescence!!!
  • Mack W.
    Mack WardAugust 7, 2013
    This store now has the biggest Apple logo in the world. True story.
  • niknakismore
    niknakismoreMay 26, 2013
    It was busy, but the customer service was great !!!!
  • Guillermo G.
    Don't be afraid of asking all your questions and even requesting a demo. The staff loves to help you learn.
  • Floy G.
    Floy GaidarskiFebruary 20, 2013
    Check out their new iPhone wallets, just got some ostrich leather by MK and I love it!!!
  • Malcolm G.
    Malcolm GageDecember 18, 2012
    Come early as this place is always busy! Go Apple!
  • Tressa
    TressaDecember 1, 2012
    Don't bother preordering online for store pickup - it takes 20 times as long as if you had just wandered the store yourself.
  • Cindy I.
    Cindy IvyNovember 18, 2012
    Call ahead it's crazy busy in here
  • Daniel S.
    Daniel SalinasNovember 10, 2012
    Still the most corrupt apple experience
  • Nicolas
    NicolasOctober 13, 2012
    ...getting my life fixed
  • David G.
    David GregorySeptember 18, 2012
    Been here 5+ times
    Bring a sweater...
  • Kenny B.
    Kenny BellJune 13, 2012
    New Retina MacBook Pro in by the end of the week. I want one so bad!!!
  • Kristen T.
    Kristen TamezMay 1, 2012
    Store manager replaced my new cracked ipad screen for free. Great service!
  • The Lovell Group
    The Lovell GroupFebruary 18, 2012
    When visiting the Genius Bar, ask for Eric. He knows his business and is most helpful. Go online and schedule an appt. so you don't have to wait in line. We love all things Apple.
    Upvoted 2 weeks ago
  • Jason K.
    Jason KyleFebruary 16, 2012
    It's the Apple store... You buy stuff here. Use the Apple Store App at the store to pay for stuff, its weird.
  • Lisa
    LisaJanuary 11, 2012
    Bring lots of $$$$ lol
  • Brittny
    BrittnyNovember 21, 2011
    Been here 5+ times
    Always schedule your Genius Bar appt ahead of time!
  • Matt M.
    Matt MadderraNovember 18, 2011
    Been here 25+ times
    If you're coming here for tech support, go online and setup a genius bar appointment first. If not, you'll be waiting a while!
  • Jon S.
    Jon SpeckOctober 15, 2011
    Make a reservation, or you won't just walk in for help.
  • Jessica S.
    Jessica SloanAugust 30, 2011
    Christopher at the Genius Bar is the MAN! Good people still exist. Ask for him!!
  • Vince P.
    Vince PoscenteAugust 3, 2011
    The One to One service is an extraordinary after transaction value add. Working with Adolfo on Final Cut Pro. His experience and ability to teach complex concepts on this robust program is excellent.
  • Brandon V.
    Very understaffed... Ask for a specialist immediately.
  • Nick Q.
    Nick QApril 30, 2011
    Been here 50+ times
    Standing just outside the Apple store may be the only place to get cell phone service
  • Lyz
    LyzApril 25, 2011
    And they preemptively made a disc copy of my hard drive without ASKING!!!
  • Lyz
    LyzApril 25, 2011
    Be careful if they send your stuff to Memphis to get repaired from this store. They didn't give me back a CD stuck in my drive, erased my hard drive and tried to get me to pay $100 bucks to restore!
  • Jonathan B.
    Jonathan BlundellApril 17, 2011
    Been here 5+ times
    It appears they have a limit on how many iPads they'll sell each day. We were told they were sold out Sat afternoon and they had many more Sun morn. Plus they open at 11a on Sun not noon like web says
  • Adrianne M.
    Adrianne McJanuary 28, 2011
    Ben at the G Bar is great! Talk to him about string theory while u wait.
  • Glenn G.
    Glenn GriffinNovember 6, 2010
    Eric is the man at the Genius Bar! Ask for him!
  • UpShift Digital
    UpShift DigitalApril 24, 2010
    If you're coming to look at iPads leave your kids at home.
  • Tina N.
    Tina NguyenFebruary 26, 2010
    Been here 10+ times
    Try the MacBook pro, it's mighty tasty.
  • Fishr P.
    Fishr PryceNovember 21, 2009
    Been here 5+ times
    stay away from that employee Tavy. she's pure evil
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