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Apple

Apple Old Orchard

Electronics Store and Other Repair Shop
Skokie
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8.2/10
170
ratings
  • Andrik G.
    "genius bar appointment is the best way"(2 Tips)
    David A.
    "But despite busyness, good service."(4 Tips)
34 Tips and reviews
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  • Louis K.
    Louis KliegerApril 18, 2015
    Always friendly and knowledgable.
  • Jessie S.
    Jessie SantiagoAugust 31, 2014
    Getting two new batteries for my iPhones.
  • Leke B.
    Leke BriskuAugust 18, 2014
    Picking up my Mac. Thank you Apple.
  • Linda A.
    Linda AdamsSeptember 9, 2013
    Ryan at the Genius Bar was extremely helpful!
  • Marissa R.
    Marissa RubinSeptember 3, 2013
    Been here 10+ times
    If this girl Laura helps you ask for someone else. She is super rude n talks to you like your dumb and mentally challenged. Nasty attitude
  • Jaime C.
    Jaime CisnerosAugust 15, 2013
    Hella busy.
  • David S.
    David SchwartzbergMay 18, 2013
    The "Genius" Bar won't speak to you about an issue without the equipment present. Kinda lame.
  • Marissa R.
    Marissa RubinApril 21, 2013
    Been here 10+ times
    The greatest people work here
  • will.i.am.not
    will.i.am.notApril 7, 2013
    Been here 5+ times
    Last 2 "Geniuses" I had appointments with we're either rude or inept. Came in with Time Machine issue and he didn't have a solution. I fixed my problem, but no thanks to this location.
  • vince a.
    vince allegrettiMarch 12, 2013
    Been here 5+ times
    Laid back and helpful. Make sure you make an appt if you have a device that requires service!
  • Trim K.
    Trim K.January 27, 2013
    It took the staff 10 minutes to process a $25 iTunes store credit. In the end, they forgot to give me the receipt. No wonder someone crashed their car in here! :)
  • Shobin
    ShobinDecember 22, 2012
    They suck at putting on screen protectors
  • Robert C.
    Robert CaseyOctober 5, 2012
    Been here 5+ times
    Make sure U give the person helping U an i5(high 5) before U leave!
  • Andrik G.
    Andrik GuzmanMay 16, 2012
    Been here 25+ times
    Come say hi and remember if you need tech support, a genius bar appointment is the best way to go.
  • vince a.
    vince allegrettiApril 4, 2012
    Been here 5+ times
    Be concise with your issues and add no fluff to it. It's extremely appreciated here.
  • Hawon J.
    Hawon JungApril 3, 2012
    Talk to Laura or DJ if you want to get an answer
  • Ayana R.
    Ayana RichardsonFebruary 24, 2012
    Download the Apple Store app to preorder and pay for your purchases!
  • Joel S.
    Joel ShapiraJanuary 4, 2012
    Dont wear a long sleeve royal blue shirt unless you want to be asked for help.
  • Dana D.
    Dana DalugaNovember 19, 2011
    Great customer service :-)
  • Dan L.
    Dan LongOctober 24, 2011
    Store R089
  • Lin G. H.
    Lin G. HansenOctober 17, 2011
    Been here 10+ times
    Take their free classes and learn more about your Mac, iPad, iPhone, etc.!
  • David A.
    David ArmanoOctober 1, 2011
    Been here 10+ times
    Avoid weekends if you can. But despite busyness, good service.
  • Mark B.
    Mark BugayAugust 22, 2011
    Awesome customer service!!!
  • Phoenix
    PhoenixAugust 4, 2011
    Great staff...worst checkout ever...
  • AARON M.
    AARON MJuly 30, 2011
    Always busy, but always friendly
  • Jonny H.
    Jonny HammersticksJuly 23, 2011
    Been here 100+ times
    Honesty is always the best policy. Be up front about any physical or liquid damage and take personal ownership over issues relating to your device. It goes along way here.
  • @McFixit
    @McFixitJune 20, 2011
    Been here 5+ times
    Sign up for service before you get to the store. Read more
  • Isabelle L.
    Isabelle LeonardJune 9, 2011
    Great staff. The employee I talked to was helpful and honest in advising me on what to do.
  • Nastassia J.
    Nastassia JimenezMarch 14, 2011
    This store is fantastic and has the best service :)
  • (RED)
    (RED)March 14, 2011
    The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
  • Jack S.
    Jack SteinmannNovember 26, 2010
    Outstanding customer service.
  • @EdmundCruz
    @EdmundCruzSeptember 8, 2010
    The mayor, Sarah R., is the most helpful and friendly employee there. She always helps me out!
  • Djundi K.
    Djundi KarjadiAugust 2, 2010
    If you don't see stuff you're looking for on display.. Ask them! They don't display everything they have in stock. I got pogo stick (to use with ipad) & other stuff...
  • Diego R.
    Diego RodriguezMarch 20, 2010
    Getting my computer fixed. Let's see how cusomer service oriented apple is at old orchard
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