Apple Pioneer Place

Electronics Store and Other Repair Shop
Downtown Portland, Portland
  • Courtney S.
    "Genius bar fills up so make sure you book online ahead of time."(4 Tips)
    Brandon O.
    "make an appointment if you need to consult a genius."(6 Tips)
    Robert W.
    "Use the Apple store app."(3 Tips)
    Christian A.
    "... helpful staff & impeccable service. Come say hi to Christian, one of the..."(6 Tips)
56 Tips and reviews
  • genius bar
  • appointment
  • apple store app
  • spacious
  • TVs
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  • Popular
  • Recent
  • Stuart C.
    Stuart CoatesOctober 6, 2014
    Been here 10+ times
    This building is gorgeous. From the iconic sandstone walls to the feathered stairs out front, the attention to detail and minimalism makes it one of the Crown Jewels of downtown Portland.
  • Alejandro R.
    Alejandro RojoOctober 25, 2016
    I really appreciate that they started speaking to me in Spanish, even though I know how to speak English, I also really liked that they asked if I had a corporate discount even though I didn't remeber
  • Christian A.
    Christian AnicieteApril 24, 2011
    Been here 100+ times
    Nothing beats the customer service. Every visit is magical & revolutionary with quality products, helpful staff & impeccable service. Come say hi to Christian, one of the store's friendly concierges!
  • Tim's Tech
    Tim's TechJuly 7, 2012
    If you have any questions, don't hesitate to ask the staff. Apple Store Employees are very friendly and will gladly assist you with a purchase or show you some fun tricks for the products.
  • Robert W.
    Robert WagnerFebruary 7, 2013
    Been here 5+ times
    Use the Apple store app. It's sort of like shoplifting only no one beats you down after you walk out the door...and you still spend the money.
  • Eric S.
    Eric SchraderFebruary 2, 2016
    Check store hours online and arrive early to avoid crowds. Beautiful all-glass and venetian stone design
  • Mama G.
    Mama GaeaDecember 22, 2013
    Of COURSE it's busy during the workday. Everyone downtown hits the store! Shop online for in store pick up to save you a heck of a lot of hassle.
  • Amanda W.
    If you can request Charlie who is more than likely wearing a utili-kilt! Amazing customer service!
  • Ryan C.
    Ryan ColemanJanuary 8, 2012
    Schedule an appointment via your phone or buy things yourself with the Apple Store app. This place is always packed.
  • Brandon O.
    Brandon O'BrienJuly 6, 2013
    Been here 5+ times
    make an appointment if you need to consult a genius. opens at 10 on Saturday and packed by 10:15
  • Paul L.
    This was a pretty easy in/out store. Didn't set an appointment to get the faulty battery replace on my 6S - it was done in 3 hrs.
  • Dan H.
    Dan HeydenJuly 17, 2014
    Friendly staff. Make a Genius Bar appointment. Fantastic new space!
  • Demetrius C.
    Demetrius CooperFebruary 8, 2015
    Been here 10+ times
    The MAX is the best way to get to the store. Use it.
  • H. C.
    H. Colbert (@hrsch)April 25, 2016
    Been here 10+ times
    Did you know this store runs on 100% renewable energy? Happy Earth Day!
  • Brice S.
    Brice ShultzApril 22, 2014
    Open early for appointments and very friendly staff!
  • Alvaro F.
    Alvaro FJanuary 9, 2015
    Awesome service and of course, the best technology products!
  • Daniel J.
    Daniel JohnsonApril 14, 2016
    Since Steve Jobs died most of the innovation is in the third party accessory section.
  • Deep G.
    Deep GujralJanuary 20, 2016
    Really amazing fast and attentive service
  • Lindsay S.
    Lindsay StarkJuly 3, 2015
    In and out of Genius Bar in 20 min with excellent service!
  • Giovanni C.
    Giovanni CarlosMarch 6, 2013
    All customer service I relieved today was wonderful!! No complaints.
  • Maggie W.
    Maggie WilliamsApril 21, 2016
    They really do know how to run s business. Kind friendly geeks!
  • Marc C.
    Marc CharbonneauFebruary 20, 2016
    Been here 10+ times
    It's a good place to check out the latest in home automation, wearables and other new tech.
  • Mark K.
    Mark KoskiDecember 10, 2011
    Been here 10+ times
    Great place to go play if you have time to kill or want to talk nerdy
  • Bryce F.
    Bryce ForgeJune 27, 2010
    Been here 5+ times
    I LOVE this store!!!! Great people work here and they are so helpful. I can actually see myself working here someday. :-)
  • Steve T.
    Steve TrouteAugust 8, 2014
    Been here 25+ times
  • Brian P.
    Brian PokornyNovember 27, 2014
    Don't throw stones when you live in a glass house, or this Apple Store.
  • Courtney S.
    Courtney ShannonMay 9, 2010
    Helpful staff. Genius bar fills up so make sure you book online ahead of time.
  • Dan S.
    Beautiful wide open store
  • Erin S.
    Erin SayerApril 24, 2013
    A zoo. An annoying zoo of folks trying to get their lemons fixed.
  • Denis V.
    Denis VladimirovAugust 17, 2015
    Great experience of buying product!
  • tyrone s.
    tyrone spencerJanuary 22, 2012
    Been here 10+ times
    Make a reservation by phone via Apple Care. Saves lots of time
  • Sara M.
    Sara MurphyMarch 12, 2012
    Good luck getting anyone to ring you up here. Total pandemonium & lots of unhelpful individuals.
  • Enrique G.
    Enrique Gutiérrez ArzateSeptember 20, 2016
    All Apple products available
  • Alex B.
    Alex BrehmAugust 8, 2014
    Buy your Apple products here in Oregon - no sales tax!
  • Michael B.
    Michael B.August 14, 2012
    This is a nice place 2 go 2 & buy a ipod.
  • Jason G.
    Jason GoldbergFebruary 1, 2010
    Been here 25+ times
    Check out the laptops, and when the sales associate asks if they can help, reply "yea, when did iPod start making computers?". Good clean retail geek fun!
  • cami j.
    cami j.September 6, 2015
    everyone who works here is great.
  • Miguel L.
    Miguel LozanoJanuary 18, 2016
    I miss having more options on earphones
  • Matt A.
    Matt AlexAugust 4, 2011
    Been here 10+ times
    Chaotic and overwhelming during lunch!
  • Jason M.
    Jason MeansApril 25, 2013
    In a hurry? Download the Apple Store app.
  • Ken H.
    Ken HalleniusJuly 27, 2011
    Buy an iPhone and stop having to justify your poor decision to settle for an Android.
  • Corey M.
    Corey MichaudJuly 20, 2011
    Been here 25+ times
    Genius Bar is always extra helpful.
  • Dan H.
    Dan HonNovember 10, 2013
    Been here 10+ times
    They don't validate parking
  • Stewart S.
    Stewart SmithJuly 21, 2011
    Standing around using your Android phone not needing help.
  • Andrew C.
    Andrew CFebruary 20, 2016
    Been here 10+ times
    An affluent aquarium.
  • Bojan D.
    Bojan DordevicMarch 15, 2015
    They exchanged my iPhone without a problem.
  • Andy R.
    Andy RiffelAugust 9, 2014
    Been here 5+ times
    Got an old iPod? Give it back for 10% off a new one.
  • Danny M.
    Danny MaganaMarch 20, 2015
    Bought beats pill do
  • Lindsay M.
    Lindsay MinarNovember 8, 2011
    Been here 50+ times
    Come on in and say Hello :]
  • Fran G.
    Fran GardnerFebruary 7, 2012
    They fixed it! For free!
  • Posey
    PoseyNovember 5, 2011
    Make an appointment.
  • DaMartian M.
    DaMartian MarvinNovember 6, 2010
    Been here 5+ times
    Perfect customer service
  • Katiusca S.
    Katiusca Suarez OrtizNovember 14, 2015
    Too many helpers for too much people...
  • MikaelDorian
    MikaelDorianSeptember 8, 2014
    Donnant directement sur la rue, cette Apple Store est magnifique !
  • Gemita G.
    Enorme esta tienda! Quieres comprar de todo, cualquier asistente puede atenderte de manera personal y agradable.
  • Olesya
    OlesyaNovember 6, 2014
    Как обычно милые продавцы👍
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