Apple Short Hills

Electronics Store, Other Repair Shop, and Mobile Phone Shop
Short Hills
  • Pat S.
    "Make an appointment and you might get some useful service"(5 Tips)
    Ingrid N.
    "worth apple care plus paid 150 v 49 for apple care and screen"(3 Tips)
50 Tips and reviews
  • appointment
  • knowledgeable staff
  • apples
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  • Elizabeth S.
    Elizabeth SheaOctober 3, 2016
    Nut Allergy - stay away! She ordered Original cheesecake but was instead served the low carb version with walnuts in the crust. She ended up in the Emergency Room - life threatening! Shame on them.
  • Keith P.
    Keith PetersenJuly 30, 2016
    Worst customer service. Get a PC and save yourself the pain.
  • Betti O.
    Betti OrtegaMarch 1, 2016
    Genius Bar it is the best!!
  • Betti O.
    Betti OrtegaMarch 1, 2016
    Having been in other apple stores for purchases & Genius Bar, this is the best. Staff's savvy & helpful & the genius bar team is excellent! If you can, try this instead of any NYC full of tourists
  • Fed
    FedFebruary 19, 2016
    Apple Store is an Apple Store
  • Xenia
    XeniaOctober 23, 2014
    Larry is a lifesaver! Very kind and thoughtful while restoring my iPad
  • Simon L.
    Simon L.October 2, 2014
    Great location but if you need help, stay away from RON the manager. I found him to be rude and unprofessional during my two separate visits when he was directing customers at the front entrance.
  • Ben L.
    Ben LohmannSeptember 17, 2014
    Been here 5+ times
    Relaxed store. Workers let their products sell themselves.
  • Ryan I.
    Ryan ImhofMay 3, 2014
    We walked out without a solution, or a working phone. Horrible service, manager, and everyone involved dealing with us. Would not recommend to anyone as the staff some of the worst I have delt with.
  • Karen B.
    Karen BigosJanuary 11, 2014
    Been here 10+ times
    Don't just walk in expected to get help with anything other than a purchase. You have to go online to make a genius bar appointment for any tech assistance or repairs. ALWAYS buy apple care warranty!
  • Tracy
    TracySeptember 24, 2013
    It's best to make an appointment!
  • Erica H.
    Erica HawthorneSeptember 21, 2013
    The Apple Store is like a zoo. This one is like the worst of all zoos. The people are nice and I love the product, but they need to get it together on these upgrades.
  • Ken T.
    Ken ToumeyJune 26, 2013
    Do yourself a favor. Go droid or Samsung. You can leave all these hipsters behind.
  • Ingrid N.
    Ingrid NagyJune 17, 2013
    Good they are fixing screens but worth apple care plus paid 150 v 49 for apple care and screen replace would be free
  • Maureen
    MaureenApril 17, 2013
    Been here 5+ times
    These guys and gals at the Genius Bar are amazing! Thanks for the great service and knowledge.
  • Kobbie A.
    Kobbie A. D.February 28, 2013
    Random Fact: Did you know that Apple Stores make $6000 per square foot? And that is the most any company makes. Insane!!
  • Marian C.
    Marian CutlerFebruary 6, 2013
    Really like Russ. He helped upgrade my white Mac to current operating system without a hassle. Shew!
  • DV G.
    DV Green🌀July 31, 2012
    Make sure to make a appointment online before asking for help at the Genius Bar.
  • Jill M.
    Jill MarieJuly 12, 2012
    Always a pleasure coming here. Staff is quick, knowledgable, and helpful, especially Cristina and Ross!
  • Bob N.
    Bob NavarroJune 16, 2012
    Johanna is awesome! If you need help, see her !
  • Diana F.
    Diana FiJune 8, 2012
    Been here 100+ times
  • Charles E.
    Charles E.May 13, 2012
    Been here 5+ times
    Genius Bar sometimes not staffed with geniuses.
  • Ana S.
    Ana StivalMay 10, 2012
    Been here 25+ times
    They're very nice in here
  • Nancy K.
    Nancy KMarch 13, 2012
    Been here 5+ times
    A zoo. Be prepared to wait.
  • Randy F.
    Randy FMarch 6, 2012
    Great staff! Super helpful and knowledgeable. Can't ask for much more.
  • Dan L.
    Dan LongFebruary 25, 2012
    Store R043
  • Steph M.
    Steph MazzarellaJanuary 14, 2012
    Victor was awesome-- helped us buy a Mac Book in like 10 minutea. Great service and VERY knowledgeable!
  • Christopher O.
    Christopher OlesenJanuary 14, 2012
    I never had shitty service until today. I didn't get an answer on how to fix my problem that is Apple's issue.
  • Brooke M.
    Brooke MerrellJanuary 6, 2012
    Been here 5+ times
    if Ross is your genius, you're in good hands! Great guy, very helpful!
  • Tiffany J.
    Tiffany JinaeDecember 31, 2011
    Been here 5+ times
    Best Apple Store ever.
  • Michael L.
    Michael LemleyDecember 29, 2011
    Apple store is best store.
  • Arthur L.
    Arthur LuDecember 4, 2011
    The only sale here during the year is Black Friday. Good luck
  • CalQulated
    CalQulatedNovember 15, 2011
    Been here 25+ times
    This location gets busy, have patience or make a genius bar appt.
  • Pat S.
    Pat SullivanNovember 5, 2011
    I have never felt less important and like I was an annoyance because of the masses that flood in here. Make an appointment and you might get some useful service
  • Eiko R.
    Eiko RossOctober 23, 2011
    Been here 5+ times
    Your know what this is.
  • Shaun O.
    Shaun OwensSeptember 3, 2011
    Great experience and customer service. Will be back again in shortly (hopefully) to order 2 new iPhone 5's!
  • Robin R.
    Robin RosserJuly 3, 2011
    Been here 5+ times
    This place is# 1
  • Jacky A.
    Jacky AJune 12, 2011
    It's true everyone's really friendly and helpful. Jon & Andrea were awesome! :)
  • Raymond C.
    Raymond CorboJune 10, 2011
    This is the first Apple store I've been in where they don't make you feel bad for returning something - very friendly staff!
  • Robert G.
    Robert GiudiceMay 30, 2011
    Been here 10+ times
    Tyler Rocks! Great service from start to finish. He was able to answer many questions from multi people at once on airport extreme MacBook, and applecare! Great customer service bottom-line!!!
  • Katie S.
    Katie ShuttApril 18, 2011
    This place really tried to help after I completely drenched my computer with water
  • 🏄 Surf dad 🏄
    🏄 Surf dad 🏄February 18, 2011
    Been here 10+ times
    The #customer service here is #F-ing awesome! #apple really care about helping!!
  • Charlie A.
    Charlie ADecember 9, 2010
    Been here 10+ times
    Make your genius appt after 7pm.
  • Jim W.
    Jim WSeptember 26, 2010
    Been here 5+ times
    Very knowledgeable Staff! Ask for Henley!
  • Peter J.
    Peter JydenJune 13, 2010
    go to apple store and fix my lappy
  • Peter J.
    Peter JydenJune 13, 2010
    Really helped to navigate and accomplish creative tasks, awesome!
  • Francis M.
    Francis MartinApril 20, 2010
    I love this place. The staff is so friendly and they always get you what you need without trying to sell you a million things you don't need.
  • Aaron L.
    Aaron LeonovichMarch 12, 2010
    Been here 5+ times
    Make an appointment!
  • Lucas V.
    Lucas ValleMay 10, 2013
    Sergio e Alex são vendedores e brasileiros!!!
  • Selma A.
    Selma AlcantaraFebruary 25, 2013
    Uffffffa nao entrei
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