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Apple

Apple Stoneridge Mall

Electronics Store and Other Repair Shop
Pleasanton
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7.2/10
113
ratings
  • Vansh G.
    "my 5s to the Genius Bar"(6 Tips)
31 Tips and reviews
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  • Tim D.
    Tim DengJune 3
    It's been upgraded! Huge, glass panels and doors. The room itself is just larger.
  • Vansh G.
    Vansh GuptaSeptember 26, 2016
    Teen's point of view: took my 5s to the Genius Bar because it was getting scarily hot. The employee wasted 3 hours of mine. I didn't get my issue resolved and had to pay 60 bucks for Uber.
  • Ryan P.
    Ryan PalmerAugust 23, 2016
    Very friendly employees.
  • Aaron A.
    Aaron AguirreMarch 13, 2016
    Worse Apple Store ever.
  • Vicky C.
    Vicky ChangAugust 8, 2015
    Small Apple Store
  • Matthew M.
    Matthew MillerJanuary 6, 2015
    Been here 25+ times
    If you're buying an iPhone on T-Mobile, remember to cancel the forced Jump later.
  • Keith S.
    Keith SmithNovember 15, 2014
    Great store and wonderful customer service, but when I want my toy I wanna get in and get out, NOT deal with great freakin' customer service!
  • Lorraine P.
    Lorraine PApril 27, 2013
    Been here 5+ times
    make an online appointment but still be prepared to wait. the place is busy
  • Douglas L.
    Douglas LezametaDecember 20, 2012
    Been here 5+ times
    All The time is Bussy
  • mayumi m.
    mayumi mDecember 11, 2012
    Don't bother ordering from your phone. It took over an hour to pick it up.
  • Douglas L.
    Douglas LezametaNovember 13, 2012
    Been here 5+ times
    I meet change my screen
  • Eric P.
    Eric P.September 6, 2012
    Been here 10+ times
    After you realize that they didn't fix your device at the "genius bar", ask the girl/guy "and you call yourself a genius?" ...wait for their reaction ;)
  • Enoch L.
    Enoch LamMarch 18, 2012
    Download the Line2 app! Turns your iPod touch and iPad into a full functioning phone. Also adds a 2nd phone number on your iPhone!
  • Dan L.
    Dan LongFebruary 25, 2012
    Store R101
  • BasilLeaf
    BasilLeafDecember 19, 2011
    Been here 5+ times
    Massage Journey chair massage right around the corner!
  • GABBYiSACTiVE
    GABBYiSACTiVEDecember 4, 2011
    get a nano and wrist band, coolest digital watch EVER.
  • Teddy S.
    Teddy StewartDecember 2, 2011
    I can be here all day!
  • Adam H.
    Adam HonnéOctober 29, 2011
    They let you order online and pick-up in store now! You can even designate someone else to pick it up!
  • Carolina A.
    Carolina AguilarOctober 23, 2011
    Been here 50+ times
    MAKE A GENIUS BAR RESERVATION!
  • Thomas V.
    Thomas VincentOctober 15, 2011
    Been here 5+ times
    Store is small for a Apple store. Always packed on the weekends.
  • MetroSeeker.com
    MetroSeeker.comOctober 7, 2011
    "Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma." - Steve Jobs
  • macnews
    macnewsOctober 4, 2011
    Apple Store Walnut Creek, i've been here!
  • macnews
    macnewsOctober 4, 2011
    Apple Store Stoneridge Mall, i've been here!
  • Tim E.
    Tim EislerSeptember 12, 2011
    Been here 10+ times
    Best customer service of any Apple store. Much more helpful then the Emeryville store.
  • Tony D.
    Tony D.July 23, 2011
    Registration is down due to Lion OS .. FYI!
  • Juliann T.
    Juliann TranApril 19, 2011
    Made an appt @ the genius bar. Was 4 mins late, checked in went to the bar. It's been 30 mins w/out one person looking over or asking if I've been helped. Ridiculous! Multiple employees doing nothing!
  • Maiko
    MaikoApril 18, 2011
    And don't show up early for your appointment - they'll turn you away
  • Sandy N.
    Sandy N.December 30, 2010
    B sure to call & make an appt if u need to use the Genius Bar. Its better than waiting.
  • Peet H.
    Peet HDecember 22, 2010
    Been here 5+ times
    Don't wear a red shirt...everyone will ask you questions.
  • Peet H.
    Peet HJune 24, 2010
    Been here 5+ times
    Don't buy your iPhone 4 from this store!!! 8 hour line? WTF
  • Bobby G.
    Bobby GordonMay 15, 2010
    Been here 5+ times
    Almost always busy around lunch time. Make sure you go online and make a reservation if you need the genius bar
    Upvoted 1 week ago
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