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Apple Store, Bethesda Row

Electronics Store and Other Repair Shop
4860 Bethesda Avenue (at Arlington Rd), Bethesda, MD 20814, United States
Closed until 10:00 AM tomorrow (Show more)
  • Mon–Sat
    • 10:00 AM–9:00 PM
  • Sun
    • 11:00 AM–6:00 PM
Credit Cards:
Yes (incl. NFC Payments & American Express)

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.


Based on 132 votes

People like this place

  • What you need to know
    Sarah A.
    "Dorian @ the Genius Bar is great!"(2 Tips)
    "Pretty good service when i stopped by today for a new power cord"(2 Tips)
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36 tips and reviews.

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  • Kevin T.

    Great location, and never too crowded.

    Kevin Taylor · August 31, 2014
  • mk s.

    Stay Away! f you must have an Apple product, stay as far away from Bethesda Store as possible. If you have a tech problem, go someplace that has trained technicians vs. salespeople posing as such.

    mk s · June 6, 2014
  • Bayard B.

    Forget about trying to reach this store by phone, the phone number just puts you in voice response hell.

    Bayard Brewin · May 21, 2014
  • Sarah A.

    Dorian @ the Genius Bar is great! Super knowledgable, great customer service and understanding with people that are stressed out with their devices :) Thanks Dorian!

    Sarah A. · February 24, 2014
  • AK M.

    Wait time for help is long. An old lady pirated my help away

    AK Minnick · September 26, 2013
  • David P.

    they are very kind

    David Poehlman · September 20, 2013
  • David B.

    Great customer service

    David Bailey · August 19, 2013
  • Kit C.

    Facial hair is prerequisite for any "genius" at the Bethesda row store

    Kit Cody · August 9, 2013
  • Laura B.

    I love that this store has a Kids table, unlike the store at Montgomery Mall!

    Laura Browning · July 7, 2013
  • Adam E.

    Best service! That is where I got my new iPhone 5!

    Adam Elsafy · July 6, 2013
  • Mark M.

    Apple stores now do screen repairs. Mine was replaced perfectly in 40 minutes. $149 plus tax unless you have Apple Care.

    Mark Miller · June 15, 2013
  • Somone B.

    Great service, not crowded. Love it! Go Bethesda :)

    Somone Bruner · May 13, 2013
  • Lauren D.

    They not only allow dogs in the store, they LOVE dogs in the store!

    Lauren Demko · February 6, 2013
  • Amit P.

    Get Tim! Awesome guy!

    Amit Persaud · December 19, 2012
  • Ryan B.

    Make an appointment before you come in for a technical issue, always busy and is hard to squeeze you in without!

    Ryan Brown · September 30, 2012
  • Billy

    Great store! Not a lot of people even on the weekends!

    Billy · September 1, 2012
  • Christian R.

    Went in after 9 because the "geniuses" don't care to put a closed sign or schedules at the door. A nerd came out and escorted us out.

    Christian Rios · August 16, 2012
  • Zoe M.

    Go here for an emergency iPhone charge when needed.

    Zoe McDermott-Adler · August 1, 2012
  • John David

    There are about 100 employees in this store; 98 are there only to bother you until you find the 2 that actually know anything.

    John David · April 14, 2012
  • Wandering J.

    wandering in here after having drinks at Don Julio is never a good idea... put your wallet away NOW!

    Wandering Juan · March 16, 2012
  • Meryl T.

    Expert Noah is awesome! Super helpful, crazy knowledgeable and a pleasure to do biz with.

    Meryl Todd · March 3, 2012
  • Will N.

    Ask for Scott and Jamie. They are the best! the two went above and beyond to get my macbook working after my hard drive failed.

    Will Nainis · February 15, 2012
  • Jon R.

    Get a reservation for the Genius Bar. You'll need it.

    Jon Rice · January 24, 2012
  • Carla R.

    Check out the awesome service here!

    Carla Riechman · January 11, 2012
  • John G.

    Wait for the middle schoolers to stop taking pictures in PhotoBooth, and then check out the shiny new Apple Products.

    John Gallagher · September 29, 2011
  • Kyle V.

    Try one of Apple's free classes. Trust me, you'll love your mac even more than you do today!

    Kyle Vitasek · September 13, 2011
  • The Baltimore Sun

    Download The Baltimore Sun's news, baseball and football apps from iTunes. Read more

    The Baltimore Sun · July 6, 2011
  • Martin B.

    Never buy a Mac without a maintance agreement. I the sell it when it before it expires. Very happy with that. Would have sent anout a $1000. if I had not.

    Martin Brossman · May 22, 2011
  • Martin B.

    Good service and fun store. Getting my mac problem resolved.

    Martin Brossman · May 22, 2011
  • Bob M.

    My favorite Apple Store. Always friendly and efficient and willing to tolerate my questions.

    Bob Madigan · May 3, 2011
  • Wille H.

    Bethesda is indeed the center of the technology universe!

    Wille Hopper · March 18, 2011
  • (RED)

    The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.

    (RED) · March 14, 2011
  • barbi

    Pretty good service when i stopped by today for a new power cord

    barbi · February 15, 2011
  • Sylvia @.

    This apple store always tries my patience....

    Sylvia @vagirl_blog · July 3, 2010
  • Louisa I.

    Better store than the one in Clarendon.

    Louisa Imperiale · May 5, 2010
  • Andrew W.

    Ask for Sylvester!

    Andrew West · April 13, 2010

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