Apple

Apple Store, Chermside

Electronics Store and Other Repair Shop
Chermside
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7.6/10
107
ratings
  • Ramon O.
    "There's nothing "genius" about the staff working at the Genius Bar"(4 Tips)
    Jayde M.
    "They cheer when someone buys a MacBook."(3 Tips)
    Ian B.
    "When someone makes a purchase"(3 Tips)
    Eddie C.
    "Book online for a Genius Bar appointment"(3 Tips)
45 Tips and reviews
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  • Jacqui H.
    Jacqui HallJune 15, 2015
    Friendly and knowledgeable staff
  • Rod B.
    Rod BlaxellMay 23, 2015
    Extremely helpful staff.
  • Dwayne C.
    Dwayne CharringtonDecember 21, 2014
    Staff outnumber actual customers 100:1. Be warned, know what you want before you come here or the cult will claim you as one of their own and won't let you leave.
  • Steve T.
    Steve TMay 21, 2014
    Great staff
  • Amanda P.
    Amanda ParkerMarch 31, 2014
    I was surprised to received a brand new Iphone 5S after I got a problem with my carrier signal . They are absolutely Excellent in customer service:)
  • Rental Express Property Management
    If you download the app to your iphone, you can buy just about anything in the store without having to go to a cashier. Very easy and quick.
  • Amy M.
    Amy MarieMay 16, 2013
    Always crowded and always unpleasant for the claustrophobes among us.
  • Eddie C.
    Eddie CMay 11, 2013
    Impeccable service (as long as you have booked a Genius Bar appointment). Hardware fault within warranty period - got a new phone in less than 5 minutes with no fanfare or interrogation. A+ service.
  • Eddie C.
    Eddie CMay 4, 2013
    Book online for a Genius Bar appointment first - onsite system is totally chaotic.
  • Ingrid C.
    Ingrid ChurchApril 16, 2013
    Very good customer service
  • X L.
    X LApril 13, 2013
    Ridiculously chaotic. If you're 5 mins late for your appointment, they cancel it, but are more than happy to keep you waiting 20 mins when you're on time. And no, they're not geniuses.
  • Glen Q.
    Glen QuinnApril 7, 2013
    Adrian on the genius bar is polite, knowledgeable and very considerate.
  • Kate E.
    Kate EdisaneMarch 29, 2013
    Guess what? If you dont like getting publi attention, do not go to the apple store because 1. There is a lot of people and 2. If you buy something the crowd randomly claps.
  • Dani C.
    Dani CunninghamFebruary 9, 2013
    If you ask someone will carry your iMac to your car for you... Very helpful!!
  • Zadeeq C.
    Zadeeq Cotillar IIIDecember 18, 2012
    Aussies ❤ iphones! #choz but trulalu
  • D L.
    D LetsSeptember 20, 2012
    So, You went without me again this!
  • Erik V.
    Erik VelandAugust 4, 2012
    Using the Apple Store EasyPay system was my latest ‘holy shit we are living in the future’ moment.
  • Ramon O.
    Ramon OlsenJune 24, 2012
    False advertising. There's nothing "genius" about the staff working at the Genius Bar
  • Jayde M.
    Jayde MMay 10, 2012
    The Apple store is weird. It's like being on another planet. They cheer when someone buys a MacBook.
  • Julie R.
    Julie RyanApril 11, 2012
    Purchase 1 on 1 training for 1 year only $120 for amazing personal sessions
  • Cat M.
    Cat MatsonMarch 24, 2012
    Love the buzz here ... Even when it's ridiculously busy it's always a lot of fun. Service impeccable - just what I expect from Apple
  • Andrew .
    Andrew 🏄February 2, 2012
    Staff are very helpful and always smiling :)
  • Ms. X.
    Ms. XFebruary 1, 2012
    Buy your apples here. Red and fresh apples to eat.
  • Shannon G.
    Shannon GreeneDecember 31, 2011
    Awesome customer service! They fixed my MacBook screen for free! Wow!
  • Niq C.
    Niq CurryNovember 26, 2011
    Express line took forever... Not what I'd call express!
  • Jaimee A.
    Jaimee AndersonNovember 17, 2011
    This place is epic. Prepare for a crowd!
  • Ivan L.
    Ivan LeungOctober 19, 2011
    Remember to book an appointment beforehand! Small store with too many people inside!
  • Ian B.
    Ian BruceSeptember 15, 2011
    When someone makes a purchase, try not to vomit when the blue drones fake cheer. Really guys Pavlov dog is sooooo 1982.
  • Andrew M.
    Andrew MitchellJune 15, 2011
    Disappointed with the service here.. Long wait / disinterested rep - very different to the usual Apple Store experience (I'll buy my next MacBook Pro in Melbourne instead).
  • Mark T.
    Mark ThomsonJune 6, 2011
    Great big Apple store! Read more
  • Gilbert G.
    Gilbert GutowskiJune 5, 2011
    Ask for Zoe. Amazing knowledge and a smile that will light up the room!
  • Gilbert G.
    Gilbert GutowskiJune 5, 2011
    Ask foe Zoe. Amazing knowledge and has a smile that lights yo the room!
  • Daniel P.
    Daniel ParkApril 10, 2011
    Scary place to walk into.
  • Ben D.
    Ben DaviesFebruary 12, 2011
    Jason was friendly and helpful
  • Yusoff S.
    Yusoff Sa'abanJanuary 1, 2011
    An awesome place to get all your Apple product and info!
  • Lita C.
    Lita CathcartDecember 29, 2010
    Anything music see kris
  • Peter B.
    Peter BrewerSeptember 24, 2010
    Freeze your credit card in an ice cream bucket and leave it at your mothers house before you enter this store. The temptations to spend up big are too huge!
  • Yudiscitra F.
    Yudiscitra FatommyJune 27, 2010
    Lady gaga earphones woohooo
  • Taezar ..
    Taezar .June 5, 2010
    Finally another employee who actually has outstanding product knowledge - look for Andrew - medium height, brown hair, dodgy beard but big smile.
  • Ash P.
    Ash PrMay 23, 2010
    Nothing like free wifi
  • Cameron R.
    Cameron ReillyMarch 10, 2010
    Avoid Jarrod.
  • Cameron R.
    Cameron ReillyFebruary 25, 2010
    If you're making a Genius appointment, make sure you see JOEL and only JOEL. I don't trust anyone else in there. JOEL is da man.
  • Nei G.
    Nei GuanlaoFebruary 23, 2010
    Awesome products. Considered my 2nd home since I am a mac addict! :-)
  • Taezar ..
    Taezar .December 17, 2009
    look for a tall guy with pointy black hair called Pete. Mist knowledgable specialist there
  • Divnah T.
    Divnah TroskotNovember 20, 2009
    Free internet in all Apple stores. Read more
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