Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.
Not sure why people say they have horrible service. Great service all of the time.
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Download the Apple Store App to make Genius Bar or Workshop appointments, scan and purchase stuff from your iPhone.
Service here has always been great.
Horrible horrible horrible service.
Quickest way in and out? Make a Genius Bar reservation through the Apple Store App or apple.com for problems or technical issues. For purchasing products, do a personal pickup through apple.com.
My husband had great customer service. His old iPod quit working and for a nominal charge he has a newer one and is very happy. The service wasn't only great but speedy too.
Make a genius bar appointment and be sure you are arrive well ahead of time. Otherwise, good luck.
We had great service. In & out in less than 30 mins & the store was super busy.
Don't know if I'll stay long too busy.
Ryan Talbert is a great specialist! Very friendly @ Friendly!
Great customer service and very helpful. Pleased with this store
Self check-out using the Apple Store app is mind blowing!! Awesome, amazing, incredible....the future is now at the Apple Store.
They've got a new location at the store that is solely designated for express shopping. I love it!!!
Greensboro, NC Friendly Center took 30 mins to acknowledge me, worse, they helped 2 ppl who arrived after I did. wow, sad face
Great store and service
FYI: you need to make an appt to ask them anything. I just wanted to know why my phone battery doesn't hold a charge.
BYOB to the Genius Bar.
The Apple Store app provides quick access to many in-store services.
Friendly service. Typically great Apple experience.
It's the typical Apple Store. Great staff, great customer experience, despite the crowds of customers.
Uggg.. make an appointment only to sit and wait
Terrible service. My wife's volume on iPhone isn't working. Found an article on the web demonstrating the repair to be a $6 part but they refuse to replace that b/c they say that won't solve it!
This is an amazing store!
Not an Apple store fan but was forced to go, awesome service at this one!!
such bad service. had an appt and they told me they couldn't take me for another 2 hours.
Always buy Apple.