Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.
Friendly, helpful staff the few times I have been. Love that they have different classes for their products.
Come shortly after it opens to explore. You'll be one of only a few people (since most will be at work/school) with the undivided staff.
Even if you have an appt - all bets are off if it's busy. Plan to be here for a while!
This is easily the busiest Apple Store in Chicago, especially on release days.
Busy branch but they will serve you ASAP
Make an appointment online before your visit. It will save you a lot of time.
For those who look for the new iPhone, it's always better to go to apple.com and reserve one online before you go straight to the store.
Located on the magnificent Mile, this Apple Store is twin leveled. Display area on the lower level, demonstration area and accessories upstairs
Great place to get a new iPhone 😄
This store is moving to Pioneer Court building soon
Lovely glass stairs. The service was poor - it took over 10 minutes to find someone to pay for and two employees told us they couldn't do it!
The ghost of Steve Jobs held me like a baby.
Apple watch #cantresist
My first apple store! <3 great staff!
Everything u want 4 apple
Pre purchase items online before heading over to snag = no wait
Packed, free wifi - all is to be expected.
Love this Apple Store, it's my favorite in IL.
The attendants are always busy and in hurry.. You might be lucky if one bump you and say: "May I help you?"
Great staff. I bought my new IPhone 6 two days ago and have had a problem they help me to solve in a rush
Lots of homeless people…
Apple products as far as the eye can see.
Book ahead of time for the Genius Bar. You'll still have to wait, but not nearly as long.
It's the Apple store. It's awesome. But...this store gets super crowded due to the location...especially during heavy tourist seasons.
Great place to update your apps.
save a genius bar trip--apple now has options to answer issues via chat or have a CSR call you back.
Zach is awesome, the customer service is incredible!
One of my favorite apple stores in US.
Worst customer service I have ever received.
Great design, great customer service and a loooot of cases models!
This is the best Apple store in town! I recommend Ashley to help you out. She is a sweetheart.
I love Apple🍎
All the MBPs gone from Genius Bar, gone the way of the iPad
Every trainer is awesome! Can't get enough
This is a playground for all Apple lovers! You can spend hours here trying out all their products without pressure from the sales staff.
Tons of sales people. One check out person. Don't shop here. Ok if you are browsing big ticket items.
This place is fucking heaven! I have to have an iMac
It has two floors of Apple goodness.
Truly an icon on The Magnificent Mile, you can't miss it! Go up the glass staircase and look out the Apple shaped window
The wait time is less than 20minutes once you sign-in. They know what they are doing and quite friendly.
Great support and friendly people here, but you may be tempted to buy many toys here!
Genius are as about as prompt and accommodating as one could hope after missing an appointment. Also, budget extra transit time during rush hour.
If you want friendly, helpful staff, come here. Forget the North St location, fo real. This is where it's at!