Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.
Very friendly staff got my screen protector on immediately and did a clean exchange. Not as pretty as the Knox location but beauty doesn't always mean success.
Always jammed with people. But the staff is always very helpful.
The service here is nonexistent. Under staffed.
Busy busy busy. Don't go unless you made an appointment.
Definitely get an appointment for any repairs
I had a great experience with Apple Rep Curt Aston. He's extremely knowledgeable on the various models & options. Definitely ask for Curt!
Experienced staff here
Download the Apple Store App from the Apps Store to purchase your desired apple product(s) and accessories prior to going to the store. This is a huge time saver during peak hours and holiday season!
Kendra kicked butt.... Great hire
Schedule and appt. They will not talk to you without it!
Rude employees always a long wait even if you have an appointment. Very cold and not very friendly.
Slow as fuck and can never seem to get to you until 3 or 4 days later. Useless assholes! Planned Obsolescence!!!
This store now has the biggest Apple logo in the world. True story.
It was busy, but the customer service was great !!!!
Don't be afraid of asking all your questions and even requesting a demo. The staff loves to help you learn.
Check out their new iPhone wallets, just got some ostrich leather by MK and I love it!!!
Come early as this place is always busy! Go Apple!
Don't bother preordering online for store pickup - it takes 20 times as long as if you had just wandered the store yourself.
Call ahead it's crazy busy in here
Still the most corrupt apple experience
...getting my life fixed
Bring a sweater...
New Retina MacBook Pro in by the end of the week. I want one so bad!!!
Store manager replaced my new cracked ipad screen for free. Great service!
When visiting the Genius Bar, ask for Eric. He knows his business and is most helpful. Go online and schedule an appt. so you don't have to wait in line. We love all things Apple.
It's the Apple store... You buy stuff here. Use the Apple Store App at the store to pay for stuff, its weird.
Bring lots of $$$$ lol
Always schedule your Genius Bar appt ahead of time!
If you're coming here for tech support, go online and setup a genius bar appointment first. If not, you'll be waiting a while!
Make a reservation, or you won't just walk in for help.
Christopher at the Genius Bar is the MAN! Good people still exist. Ask for him!!
The One to One service is an extraordinary after transaction value add. Working with Adolfo on Final Cut Pro. His experience and ability to teach complex concepts on this robust program is excellent.
Very understaffed... Ask for a specialist immediately.
Standing just outside the Apple store may be the only place to get cell phone service
And they preemptively made a disc copy of my hard drive without ASKING!!!
Be careful if they send your stuff to Memphis to get repaired from this store. They didn't give me back a CD stuck in my drive, erased my hard drive and tried to get me to pay $100 bucks to restore!
It appears they have a limit on how many iPads they'll sell each day. We were told they were sold out Sat afternoon and they had many more Sun morn. Plus they open at 11a on Sun not noon like web says
Ben at the G Bar is great! Talk to him about string theory while u wait.
Eric is the man at the Genius Bar! Ask for him!
If you're coming to look at iPads leave your kids at home.
Try the MacBook pro, it's mighty tasty.
stay away from that employee Tavy. she's pure evil