Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.
Call and make an appointment, always packed!!
Apple has a new security feature on their system for the App Store/iTunes. If you get a popup and it tells you to contact iTunes Support call 1-800-Apple-Care. Tell them to unblock your account.
What isn't? The service is superlative and the training is the best deal around!
If you have an appt at the Bar, don't show up late.
The line is super long for the iphone6 !!! #Crazy
Helpful people great place To hang out
Apple dress code extends from the neck to the waist. Anything else is fair game, guy wearing the Wampa hat.
If you have issues with an out of warranty iPhone, call Apple Care 800-275-2273.
When you call press 0 twice to speak to somebody besides that automated system.
If you know you bought Apple Care but they can't see it. Call Apple you may have typed in the SN wrong and be off 1 digit.
Don't be late or they will be extremely sassy, Sharon was quite rude
Worst Apple Store experience ever- and I've been in stores in SF, NYC, Chicago, Albany & more. Was there for an hour and not one staffer came to ask me if I needed help. Which I did. Two thumbs down!
This is the best case for your iPhone better than Otterbox! It is made out of D3O impact material. The UK military uses it in their armor to stop bullets while the US uses it for other purposes.
If you need to swap your iPhone (if you're within 30 days) buy AppleCare+ first before you swap your iPhone because if not you'll have to call Apple and try to buy it over the phone if you're lucky.
I feel so hip just standing in here.
Ask for Joshua he's such a great help!!! -loving my new MacBook Pro!!! <3
Hope your not in a hurry.
Need to charge your device while waiting? Ask them for a cable and if they have room there are recepticals under the "Personal Training" tables.
Something wrong with your iPhone and it can't be fixed? Ask for Kevin he'll order you a CRU = brand new iPhone never opened or used. They keep box/accessories you keep your new iPhone.
Don't go to Northlake Mall to get your iPhone fixed they will mess up your iPhone worse than you brought it in.
When you make a Genius Reservation put that you want to see Kevin in the comments section of the reservation.
If you're in a rush & its super busy... you need to have the Apple Store App- Use Easy Pay, scan your item and it charges to you Apple/iTunes account & you no need to even check out with a sales rep.
Do not get a replacement iPhone from Apple they are refurbished and more sensitive to water damage. Better off buy a gently used one off eBay.
OMG make an appointment
Love the Geniuses. These guys know their stuff.
Awesome customer service!
Sometimes their customer service is fantastic. Most of the time three players will stand around talking to each other and ignore you.
Apple > Microsoft
Immediately check in on the iPad if you need assistance, esp if they are busy. Their customer checkout system is FLAWED!
Wow!! Store and Apple products are great. IPad2 or new iPad???
Genius bar staff is amazing! Make apt online
if you need to set up an appointment with an Apple genius, ask for Shauna. She is absolutely outstanding!
The personal checkout using the iPhone & iOS Apple Store app is phenomenal. Scan anything in the store & pay using your iTunes account, holy crap guys, it's officially the future.
You now need to reserve a specialist to get assistance here. Use the iPad next to each station - tap the Specialist button to get in line. Someone won't necessarily tell you this ahead of time.
Annoyed that they were 27 minutes late for my appointment. Other than that, just like every other Apple Store... Amazingly fun :)
These guys rock!
Making a genius bar appointment is easy... Apple actually honoring that appointment, well be ready to wait 30 minutes plus.
Genius bar would be more genius if it served beer. Genius' have basic/no outside the box thinking. Had to correct someone who wanted to replace a womans laptop screen to just check the inverter.
Stop by before 10am or after 8pm for the best service (w/o feeling rushed)
Love apple never a problem
This store rocks!
Caution: "smug-ness" levels are thru the roof at this store. Employees are experts at looking at you like you're dumb..
Look for Patrick! He's the best!
Make an appointment with the Genius Bar BEFORE coming in for tech support. www.apple.com/southpark
Could it have been any more crowded? Holy smokes. Great store. Great service but you literally could barely fit into the store.
Walk in with your wallet in hand and look at the biggest computer they have... you will get help right away and can redirect to whatever it was you were there for.
Cool, I recognize guys from my church working here. Presbyterians in Apple stores...
Ask an "Apple Genius" that if they are so smart, why are they making minimum wage at a mall retail store.
Genius Bar check in/service is excellent!!
Tuesday night after 6pm is the least crowded time to browse & evaluate their products. Never attempt to do this on a Saturday.