Apple

Apple Store, SouthPark

Electronics Store and Other Repair Shop
4400 Sharon Rd (in SouthPark Mall), Charlotte, NC 28211, United States
Hours:
Closed until 10:00 AM (Show more)
  • Mon–Sat
    • 10:00 AM–9:00 PM
  • Sun
    • Noon–6:00 PM
Credit Cards:
Yes (incl. American Express & NFC Payments)

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

7.4/10

Based on 153 votes

People like this place

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  • What you need to know
    Susan S.
    "Genius Bar check in/service is excellent!!"(6 Tips)
    Siri K.
    "Wow!! Store and Apple products are great."(8 Tips)
    Anthony C.
    "Call and make an appointment, always packed!!"(8 Tips)
    Jake B.
    "personal checkout using the iPhone & iOS Apple Store app"(3 Tips)
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53 tips and reviews.

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  • heather a.

    If you have a 2hour wait for the Genius Bar, walk over to Arthur's bottom floor of Belk's and get blotto on glasses of wine.

    heather amler · 2 weeks ago
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  • Paul K.

    Use the Apple Store app to purchase what you need, far quicker than waiting for someone to help you check out.

    Paul Kardous · 2 weeks ago
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  • Anthony C.

    Call and make an appointment, always packed!!

    Anthony Corbett · April 20
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  • Jennifer

    Apple has a new security feature on their system for the App Store/iTunes. If you get a popup and it tells you to contact iTunes Support call 1-800-Apple-Care. Tell them to unblock your account.

    Jennifer · January 21
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  • Robbie H.

    What isn't? The service is superlative and the training is the best deal around!

    Robbie Howell · October 27, 2014
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  • Tanya T.

    If you have an appt at the Bar, don't show up late.

    Tanya Thompson · October 13, 2014
    Save
  • Miranda W.

    The line is super long for the iphone6 !!! #Crazy

    Miranda Wright · September 19, 2014
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  • Barry R.

    Helpful people great place To hang out

    Barry Revere · September 18, 2014
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  • Craig M.

    Apple dress code extends from the neck to the waist. Anything else is fair game, guy wearing the Wampa hat.

    Craig Morrow · February 3, 2014
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  • John R.

    If you have issues with an out of warranty iPhone, call Apple Care 800-275-2273.

    John Rogers · December 24, 2013
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  • Jennifer

    When you call press 0 twice to speak to somebody besides that automated system.

    Jennifer · September 10, 2013
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  • Jennifer

    If you know you bought Apple Care but they can't see it. Call Apple you may have typed in the SN wrong and be off 1 digit.

    Jennifer · September 7, 2013
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  • Anna T.

    Don't be late or they will be extremely sassy, Sharon was quite rude

    Anna Thomas · August 16, 2013
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  • Diane P.

    Worst Apple Store experience ever- and I've been in stores in SF, NYC, Chicago, Albany & more. Was there for an hour and not one staffer came to ask me if I needed help. Which I did. Two thumbs down!

    Diane Peacock · August 7, 2013
    Save
  • Jennifer

    This is the best case for your iPhone better than Otterbox! It is made out of D3O impact material. The UK military uses it in their armor to stop bullets while the US uses it for other purposes.

    Jennifer · July 19, 2013
    Save
  • Jennifer

    If you need to swap your iPhone (if you're within 30 days) buy AppleCare+ first before you swap your iPhone because if not you'll have to call Apple and try to buy it over the phone if you're lucky.

    Jennifer · July 18, 2013
    Save
  • Matthew C.

    I feel so hip just standing in here.

    Matthew Carroll · June 16, 2013
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  • Shamire D.

    Ask for Joshua he's such a great help!!! -loving my new MacBook Pro!!! <3

    Shamire Darcell · April 27, 2013
    Save
  • Himanshu D.

    Hope your not in a hurry.

    Himanshu Desai · March 9, 2013
    Save
  • Jennifer

    Need to charge your device while waiting? Ask them for a cable and if they have room there are recepticals under the "Personal Training" tables.

    Jennifer · February 28, 2013
    Save
  • Jennifer

    Something wrong with your iPhone and it can't be fixed? Ask for Kevin he'll order you a CRU = brand new iPhone never opened or used. They keep box/accessories you keep your new iPhone.

    Jennifer · February 28, 2013
    Save
  • Jennifer

    Don't go to Northlake Mall to get your iPhone fixed they will mess up your iPhone worse than you brought it in.

    Jennifer · February 28, 2013
    Save
  • Jennifer

    When you make a Genius Reservation put that you want to see Kevin in the comments section of the reservation.

    Jennifer · February 28, 2013
    Save
  • Calley W.

    If you're in a rush & its super busy... you need to have the Apple Store App- Use Easy Pay, scan your item and it charges to you Apple/iTunes account & you no need to even check out with a sales rep.

    Calley Wright Renz · February 22, 2013
    Save
  • Vanessia B.

    Do not get a replacement iPhone from Apple they are refurbished and more sensitive to water damage. Better off buy a gently used one off eBay.

    Vanessia Barnett · November 22, 2012
    Save
  • Jonathan B.

    OMG make an appointment

    Jonathan Boyer · October 10, 2012
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  • Maggie D.

    Love the Geniuses. These guys know their stuff.

    Maggie Donoghue · October 9, 2012
    Save
  • thatShortchick

    Awesome customer service!

    thatShortchick · September 26, 2012
    Save
  • Meghan G.

    Sometimes their customer service is fantastic. Most of the time three players will stand around talking to each other and ignore you.

    Meghan G · August 13, 2012
    Save
  • David W.

    Apple > Microsoft

    David Wilcoxson · July 11, 2012
    Save
  • Malik R.

    Immediately check in on the iPad if you need assistance, esp if they are busy. Their customer checkout system is FLAWED!

    Malik Richardson · June 15, 2012
    Save
  • Siri K.

    Wow!! Store and Apple products are great. IPad2 or new iPad???

    Siri Kiri · March 12, 2012
    Save
  • Lisa A.

    Genius bar staff is amazing! Make apt online

    Lisa Archer · February 21, 2012
    Save
  • Chris G.

    if you need to set up an appointment with an Apple genius, ask for Shauna. She is absolutely outstanding!

    Chris Gilland · February 13, 2012
    Save
  • Jake B.

    The personal checkout using the iPhone & iOS Apple Store app is phenomenal. Scan anything in the store & pay using your iTunes account, holy crap guys, it's officially the future.

    Jake Bock · December 14, 2011
    Save
  • Laurie S.

    You now need to reserve a specialist to get assistance here. Use the iPad next to each station - tap the Specialist button to get in line. Someone won't necessarily tell you this ahead of time.

    Laurie Smithwick · November 9, 2011
    Save
  • Melissa D.

    Annoyed that they were 27 minutes late for my appointment. Other than that, just like every other Apple Store... Amazingly fun :)

    Melissa Duncan · October 16, 2011
    Save
  • David L.

    These guys rock!

    David Lewis · August 13, 2011
    Save
  • James

    Making a genius bar appointment is easy... Apple actually honoring that appointment, well be ready to wait 30 minutes plus.

    James · July 27, 2011
    Save
  • Stephen M.

    Genius bar would be more genius if it served beer. Genius' have basic/no outside the box thinking. Had to correct someone who wanted to replace a womans laptop screen to just check the inverter.

    Stephen McMahon · June 30, 2011
    Save
  • Christen R. - DivasandDorks.com

    Stop by before 10am or after 8pm for the best service (w/o feeling rushed)

    Save
  • Jacob C.

    Love apple never a problem

    Jacob Corrales · May 28, 2011
    Save
  • Rob W.

    This store rocks!

    Rob Watkins · April 12, 2011
    Save
  • Luis A.

    Caution: "smug-ness" levels are thru the roof at this store. Employees are experts at looking at you like you're dumb..

    Luis A. · April 11, 2011
    Save
  • Manila

    Look for Patrick! He's the best!

    Manila · April 2, 2011
    Save
  • Jason G.

    Make an appointment with the Genius Bar BEFORE coming in for tech support. www.apple.com/southpark

    Jason Guthrie · February 28, 2011
    Save
  • Virginia H.

    Could it have been any more crowded? Holy smokes. Great store. Great service but you literally could barely fit into the store.

    Virginia Halter · July 26, 2010
    Save
  • Rob S.

    Walk in with your wallet in hand and look at the biggest computer they have... you will get help right away and can redirect to whatever it was you were there for.

    Rob Smith · March 26, 2010
    Save
  • Andy C.

    Cool, I recognize guys from my church working here. Presbyterians in Apple stores...

    Andy Caldwell · February 20, 2010
    Save
  • Josh M.

    Ask an "Apple Genius" that if they are so smart, why are they making minimum wage at a mall retail store.

    Josh McGlinn · December 8, 2009
    Save

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