Apple Store, Walnut Street

Electronics Store and Other Repair Shop · Center City West
1607 Walnut Street (btwn 16th & 17th St), Philadelphia, PA 19103, United States
Closed until 11:00 AM (Show more)
  • Mon–Sat
    • 10:00 AM–8:00 PM
  • Sun
    • 11:00 AM–6:00 PM
Credit Cards:
Yes (incl. American Express & NFC Payments)

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.


Based on 286 votes

People like this place

  • What you need to know
    Mia S.
    "nice guy at the Genius Bar"(3 Tips)
    "Came in here for a new charger."(4 Tips)
    Michael B.
    "This is a nice place 2 go 2 & go shopping 4 Apple products."(2 Tips)
    Karl M.
    "They won't troubleshoot your issue whatever device or product you..."(2 Tips)
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56 tips and reviews.

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  • all tips and reviews
  • genius bar
  • charger
  • apples
  • friendly staff
  • crowded
  • Campbell B.

    Can't do walk-ins here because it's always packed. Staff seems like they care though.

    Campbell Bird · October 23
  • Daniel M.

    Was surprised that here were couple of rude staff. And it's too cold here:(

    Daniel Mokin · July 17
  • Ryan C.

    Smells a lot better than the NYC Apple stores. Do they keep elephants at the 5th avenue store?!

    Ryan C · February 11
  • Shawn F.

    Quick trip! #fact

    Shawn Flagler · February 4
  • DThom A.

    Great staff, always crowded. Can't wait for Apple Pay

    DThom Add · September 26, 2014
  • RXL

    Wow very crowded store, means good business, too small for the area actually, they need to expand to serve the growing buzz, it's a bit overwhelming for a first timer in the apple store. But all 😄

    RXL · December 21, 2013
  • Josh R.

    Fast and painless returns

    Josh Raab · October 27, 2013
  • Yoo Jin C.

    disappointing service

    Yoo Jin Chang · September 25, 2013
  • Jennifer M.

    The Business department is awesome! Ask for Nick!

    Jennifer Mann · September 23, 2013
  • Vermyra S.

    They are slow slow slow and Apple isn't all that

    Vermyra Smith · August 20, 2013
  • Sophann A.

    Very friendly and helpful sales associate.

    Sophann Arya · July 30, 2013
  • Mike B.

    Typical Apple arrogance from employees. They will laugh make jokes about you if you pull out anything other than an Apple product from your pocket. Real professional. /sarcasm.

    Mike Boodoo · July 11, 2013
  • Richard L.

    Actually the managers and business dept are very cool and helpful people! Somebody the best I have experienced at an apple store!

    Richard Lewis · May 11, 2013
  • Peter P.

    Terrible customer service and a very ignorant manager.

    Peter Patchoski · April 14, 2013
  • Craig D.

    What I want for Christmas .... Who's treating?

    Craig DaBoss · April 13, 2013
  • daniel b.

    Tip who loves apple?

    daniel bodack · March 28, 2013
  • Kiyah T.

    No disrespect but apple Is really overrated

    Kiyah Thorne · March 17, 2013
  • KENT L M.

    Great Advice the seasoned reps give

    KENT L MARSHALL · February 1, 2013
  • Matthew G.

    See Zack at the Genius Bar. He'll take great care of you.

    Matthew Gibstein · January 8, 2013
  • Justin J.

    don't forget to checkout the Macs! they're not a dying breed!

    Justin Jackson · December 18, 2012
  • Scott M.

    Fantastic customer service. Personable, thorough and attentive.

    Scott Moreau · December 12, 2012
  • Laura

    Came in here for a new charger. I was expecting to have to wait in line to pay $100 for a new one but they replaced it right away for free! Sasha and Daniel were very attentive and helpful.

    Laura · December 11, 2012
  • Lucy X.

    Gotta love them Apple Geniuses - this store is super friendly and efficient.

    Lucy Xu · November 5, 2012
  • Glen G.

    Ask questions. They're good at answering. Friendly, helpful.

    Glen Gilmore · November 3, 2012
  • Philip I.

    Never get your Mac repaired here. It's the busiest and therefore slowest repair shop. Go to Bundy or Spring board instead.

    Philip Ives · October 5, 2012
  • Michael B.

    This is a nice place 2 go 2 & go shopping 4 Apple products.

    Michael B. · September 2, 2012
  • Mia S.

    Went in for repairs and a nice guy at the Genius Bar gave me a free battery instead of charging me. Extremely crowded and can be annoying so make sure to make appointments for troubleshooting

    Mia S. · August 31, 2012
  • Carlie R.

    Excellent customer service. Had a whole debacle with my computer and they gave me a free charger

    Carlie Rice · August 13, 2012
  • Richard L.

    Scott was a huge help!

    Richard LaCerra · July 8, 2012
  • Vincent J.

    They allow you to charge your iphone on the display phone charger ports and honestly its better than your average charger it took my phone from 1% to 35 % in like 3 minutes

    Vincent Jeter · June 6, 2012
  • Karl M.

    They won't troubleshoot your issue whatever device or product you have that's malfunctioning they'll replace it for FREE! Lol

    Karl Myers · June 6, 2012
  • Karen E.

    Apple Care, I fucking love you.

    Karen Elizabeth · June 5, 2012
  • Trevor P.

    This is the worst store I have ever been to. The least helpful and least knowledgable people I have ever met.

    Trevor Pierce · May 31, 2012
  • Stephen W.

    Got an iPhone? Grab the Apple Store App and you can check yourself out! Need a bag? Just show your receipt to any employee.

    Stephen Weber · May 15, 2012
  • Mike

    Mac genius?

    Mike · February 17, 2012
  • Wanamaker E.

    The employees are arrogant and make you feel bad if you don't have an iPad2

    Wanamaker Entertainment Group · February 7, 2012
  • Tatyana S.

    They sell unlocked iPhones!

    Tatyana Slascheva · January 8, 2012
  • Jay I.

    The people here are really helpful. Ask for Lauren, Tony, or TJ

    Jay Izso, Internet Doctor · January 1, 2012
  • Glen G.

    Don't let long lines discourage you - they move quickly.

    Glen Gilmore · December 29, 2011
  • Rizzie

    If you're buying an iPhone as a gift, be aware to use the upgrade price it WILL deactivate the persons line immediately.

    Rizzie · December 17, 2011
  • Thomas J Riddle

    An Apple a day keeps Dell away

    Thomas J Riddle · November 23, 2011
  • Vágó P.

    You cant try shuffle before buy, fuckoff apple

    Vágó Péter · November 20, 2011
  • Conor H.

    Don't show up late to work there.

    Conor Holleran · November 19, 2011
  • Conor H.

    Best Apple Store in the business.

    Conor Holleran · August 2, 2011
  • Meridyth O.

    Definitely the best customer service I've experienced at any Apple store I've visited over the past 10 years. The problem is with the overcrowding and lack of organization. Unlike most genius bars t Read more

    Meridyth Orner · July 25, 2011
  • Jack ..

    Earbuds are way overpriced

    Jack . · April 4, 2011
  • Andrew C.

    Liz is a force to be reckoned with.

    Andrew Claxon · November 23, 2010
  • Josina W.

    Awesome store! So beautiful and laid out for you to play with everything. Tons of help everywhere.

    Josina Williams · October 25, 2010
  • steve j.

    If you have a problem with your iPod make an appointment on the phone and come here to get it fixed

    steve jillion · October 25, 2010
  • Denise

    Great Tech Support

    Denise · October 23, 2010

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