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Apple

Apple Store

Electronics Store and Other Repair Shop
Mayfair, City of London
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8.9/10
2,864
ratings
  • Fabio T.
    "Fantastic shop, see Nike fuel bracial linked with your iPhone app!"(34 Tips)
    Gabriel R.
    "Free wifi, nice people, great store and cool products!"(25 Tips)
    Mark A.
    "Good service."(23 Tips)
    Sophie P.
    "Service was great and fast, although a bit too crowded."(14 Tips)
367 Tips and reviews
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  • Chris H.
    Chris HainesSeptember 29, 2014
    Been here 10+ times
    So many people, so many apple products! They have all the speakers and phone and iPad accessories on the second floor. You'll find the easy to spot 'genius's around everywhere ready to help.
    Upvoted Oct 30
  • Kyoto e.
    Kyoto estatesAugust 27, 2015
    Very good customer service specially trouble shooting help. They have me same appointment to solve a battery problem. They also advised me how to maintain the battery for longer hours use per day.
  • Joe H.
    Joe HankoNovember 18, 2012
    This is one of the most spectacular Apple stores in London. It features a cinema that seats approximately 60 persons and a large glass staircase that divides the store into its respective quadrants.
  • Herman Panda H.
    Herman Panda HuiMarch 12, 2012
    Apple store one of the biggest Decice store in ther world. For this such a big company, i suggest Apple store could add a mini Bar(supply drinks for ppl waiting in Genius Bar) it not necssary :)
  • Dave O.
    Dave O'GJanuary 13, 2014
    It is always warm in the Apple stores so maybe be prepared for that. Perfect location and friendly staff, even allow dogs in!
  • Mandy P.
    Mandy PriestSeptember 19, 2014
    One of the best apple stores in London very friendly staff & very quickly to help free wifi and right around the corner from Oxford Circus tube
    Upvoted 2 weeks ago
  • Kyze
    KyzeMarch 17, 2015
    One of the best Apple Stores. The staff is really friendly. You can charge your iPhone here while using the Wi-Fi if you need it, which can be pretty useful.
  • Antonio B.
    Antonio BocalingJanuary 2, 2013
    Despite the store always being full of customers, the staff that attended to us (Kate) was cool and super helpful. Look for her on your next visit and purchase :)
  • Yamina A.
    Yamina AlouiJuly 22, 2013
    Apple use to be excellent but even the workshops aren't as impressive anymore.. If you're thinking about getting an iPhone I would advice it on a contract and do your research
  • Kristine L.
    Kristine LivMay 6, 2013
    Contrary to the rest of the comments left below, I received fantastic service, thanx to Ben D. A store with great proportions, very light with many shiny objects.
  • Jezz J.
    Jezz JamesMay 1, 2011
    OM actual G! Apple stuff is SO nice and SO extortionately priced! They've triumphed twice in both designing lovely things and getting us idiots to pay an outrageous fortune to own them!
  • triplib.
    triplib.March 28, 2013
    At the Apple Store you can easily use a short time one of the issued computers to check your emails or update your triplib. travelogue. Read more
  • Simon B.
    Simon BaldwinAugust 12, 2015
    Thanks to the Apple team who came to my aid when my near 3 year old iPhone 5 died on me ... great service on Regent Street, battery replaced ... and no charge. Fantastic.
  • Heleny Campoy -.
    Heleny Campoy - Arzu Karya IşıkJanuary 15, 2014
    Been here 5+ times
    This is a paradise for Apple addicted as me. Great space, cool and polite staff!!!
  • Rashid K.
    Rashid KhanJuly 6, 2013
    My personal favourite Apple store. This is in the heart Regents St. among all the high end shops for those with plenty of money to spare.
  • Nicolas N.
    Nicolas NicolaouAugust 10, 2014
    Been here 10+ times
    One of the best apple stores. Great range of cases and accessories. A place to relax, playing with an iPad, iPhone or iPod. 😊😊😊
  • Michel T.
    Michel TardyNovember 7, 2013
    Great spot if you like to wait in line like in front of West end clubs :-P. but seriously they can easily hire more staff to cope with rush hour !
  • Martin J.
    Martin JordanNovember 12, 2011
    Use the helpful iOS Apple Store app to make a reservation for the Genius bar while still on your way and get notified when the Apple staff is waiting for you …
  • CoCo S.
    CoCo Sumida❤December 18, 2014
    Apple stores =crowded/busy! But this is prolly the most crowded I've ever been. Make sure going in only when you've decided wot to buy otherwise u'll be waste of ur time and be pissed
  • Aimi hafizah
    Aimi hafizahApril 2, 2012
    The best apple store i've been too. Staff are very friendly and helpful and the place is HUGE! Good variety of accesories too.
  • Alex T.
    Alex TomlinsonNovember 8, 2014
    I don't think this one is as well known as the Covent street one at the moment so if you're looking to pick up a new device check their stock levels first!
  • Theo K.
    Theo KitchingApril 15, 2012
    The staff are bright, enthusiastic and helpful people here.. Never fail to amaze me with their solutions, no matter easily rectified the problem with my product may be.
  • Herman W.
    Herman WinesapJuly 9, 2011
    Looking for an iPad? Just queue in the back of the store (on the left side). No need to talk to anyone else before. It takes approximately 15 minutes on a weekday.
  • Doug M.
    Doug MortonSeptember 24, 2014
    Been here 50+ times
    One of the best Apple stores in the world. Make sure you check out the Covent Garden one too, it is just down the road!
  • Tarun D.
    Tarun DhawanDecember 1, 2011
    If you can, you must attend one of the Apple workshops here. They are great. I attended the one for iMovie and it was fabulous. http://www.apple.com/uk/retail/regentstreet/
  • Mauricio R.
    Mauricio ReyesNovember 2, 2010
    Try to purchase the £25 snow leopard update for Tiger OSX without being upsold the £120 copy that comes with iLife! Good job I trusted Google over the Apple genius.
  • Sarah H.
    Sarah HannahFebruary 3, 2015
    Always super friendly & very helpful no matter how busy. Plenty of staff on hand and a great One2One system .
  • David
    DavidJune 17, 2015
    Two floors Apple store on Regent street. Friendly staff. Free WiFi.
  • Serafettin B.
    Serafettin B.1 week ago
    This is a basic Apple store. Good enough, however, pretty small and I hate how they made it underground. It might be temporary, but it's still not the best.
    Upvoted 5 days ago
  • Joy
    JoyOctober 14, 2010
    Despite being a super crowded store the two times I've been here, I found the staff super friendly and easy to deal with. I was in and out in no time.
  • Sam D.
    Sam DuffyJuly 28, 2013
    Why make an advance appointment at the Genius Bar and leave descriptions of the problem, when you then have to queue to check in and the first question is 'what's your problem?'
  • Gabriel R.
    Gabriel RinaldiAugust 8, 2014
    Free wifi, nice people, great store and cool products! Great "Apple-like" atmosphere!
    Upvoted Nov 7
  • Jack S.
    Jack SmithSeptember 3, 2014
    Remember to turn on wifi on your iPhone, when using the Apple Store app, to interact with the store
  • Kelly
    KellyDecember 10, 2013
    The Genius Bar times are tentative. Although you may sign up for 5pm, you may not get seen for until 5:30 or later.
  • Gabriel M.
    Gabriel MacRamJune 13, 2015
    What to say?! It's Apple... All the sellers are polite, kind and they know about the products...
  • theskuguy ..
    theskuguy ...September 4, 2010
    sells iPhones which lose signals, full of spotty teenagers spreading their germs on the ipads and people waddling around with their iMac pros thinking they are the bees knees. bunch of wazzocks
  • Gregorygrisha
    GregorygrishaFebruary 6
    If you need your apple product to get fixed come in the morning by the opening time, or else you'll stuck in lines.
  • Leonard H.
    Leonard HansonFebruary 14, 2015
    Apples flagship UK store has more room than the average UK store. Don't forget the accessories upstairs.
  • Miguel A.
    Miguel AvilaSeptember 18, 2011
    What an amazing Store, upstairs there's a tiny cinema where you can learn how to use Apple's software ;)
  • Raoul F.
    Raoul FisherNovember 1
    The new remodelled store is eye candy, but note that the genius bar and on display merchandise has been decreased.
  • Mikey R.
    Mikey RDecember 22, 2011
    Been here 10+ times
    Go Covent Garden if you want G.C.S. if you just want to sit down, charge your laptop and surf for free go Regent St. %-)
  • Marc S.
    Marc SmithNovember 1
    The staff here spends too much time chatting with customers and not enough helping them. I've been here three time in one week and have never been able to get assistance.
  • Omar A.
    Omar AbdulhadiJanuary 26
    Good service and customer experience. The number of staff working there satisfies everyone's needs in peak hours
  • Bear C.
    Bear ChainikomJune 12, 2015
    So bloody busy, but the staff are always helpful (and plentiful): just make sure you nab one.
  • Viktor M.
    Viktor MolokostovAugust 28, 2012
    Many thanks from Ukraine to girl Evi from Greece who works there. She was very helpful and understanding!
  • Joe V.
    Joe VApril 10, 2013
    The lift wasn't working when I went last week! Make sure you call ahead if you need it!
  • iSkinee.com
    iSkinee.comFebruary 18, 2013
    If you love Apple devices, you should totally visit www.iSkinee.com/shop and became different with our iPhone skins and Macbook sticker!
  • MobileToyz
    MobileToyzJune 6, 2013
    The only comfy way to watch TV on your iPad :) iCushion made by www.mobiletoyz.co.uk. Read more
  • Lucia
    LuciaNovember 6, 2012
    You have 10 minutes after your appointment time to check in then they cancel it so get here on time! And it's very busy! (I've been waiting 15 minutes to be seen already...)
  • Kalpita S.
    Kalpita SharmaJune 24, 2010
    Been here 5+ times
    iPhone 4 launch: expect to be in line for about 2 hrs before u hit the front. Then there's a line inside the store too! They're handing out free food from Pret & water tho :)
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