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Apple

Apple Store

Electronics Store, Other Repair Shop, and Mobile Phone Shop
Toronto
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8.2/10
597
ratings
  • Taus
    "best to make a Genius Bar appointment online."(2 Tips)
    Marvin
    "Connect to "CF Free WiFi"."(6 Tips)
    Michael M.
    "Just hipsters trying to explain tech."(3 Tips)
    Marc S.
    "You can book an appointment from the Apple Store iOS app."(7 Tips)
109 Tips and reviews
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  • Nauman N.
    Nauman Noor1 week ago
    Friendly staff though can get busy in the evenings. May want to order online to pick up in store.
  • Markus Zachary Xavier H.
    Markus Zachary Xavier Hunter-Vrooman2 weeks ago
    Been here 5+ times
    Products, staff, wifi
  • Taus
    TausJanuary 24
    Been here 5+ times
    It's usually always busy so it's best to make a Genius Bar appointment online.
  • Hagay J.
    Hagay JivilikOctober 3, 2016
    Very crowded... But the staff is very welcoming and helpful
  • Estuardo D.
    They have wifi 😏. They are a little bit slow but the personal is friendly and they solve your questions.
  • Marc S.
    Marc SJune 30, 2016
    You can book an appointment from the Apple Store iOS app. Handy even if you're close-by, to reduce wait time.
  • Chetan
    ChetanApril 14, 2016
    You should be lucky to get an appointment at the Genius Bar in less than 15 mins.
  • Marvin
    MarvinJanuary 21, 2016
    Been here 5+ times
    Connect to "CF Free WiFi". It's exactly how it sounds.
  • FatimahAw
    FatimahAwJanuary 18, 2016
    When you are there to charge your dying iPhone lol
  • Harry J.
    Harry JodoinSeptember 11, 2015
    Jodoin has spent thirty years in the automotive executive sphere for several companies and lives in Toronto, Ontario. Read more
  • Sergio M. 🇲🇽🇧🇷🇱🇷 R.
    Nice store. But... The prices are much higher than in U.S.
  • Renan F.
    Renan FabbroJune 5, 2015
    Dream's place!
  • Allermanger
    AllermangerJune 1, 2015
    Always full of too many people
  • HanBi K.
    HanBi KMarch 5, 2015
    Always smell weird inside....
  • Ravish S.
    Ravish ShettyMarch 5, 2015
    filled with hipsters 😵😒😓
  • Berker S.
    Berker SaygınJanuary 31, 2015
    Very busy even weekdays.
  • Vinnicius D.
    Vinnicius Di Matteo LimaJanuary 14, 2015
    Always busy!!! Come in the morning if you wanna have some help
  • Cheryl D.
    Cheryl DugganDecember 28, 2014
    My portable wifi died so it was nice to pop in to Apple and chew on some of their free EASILY accessible wifi
  • HanBi K.
    HanBi KDecember 7, 2014
    They need better ventilation system. They always smell funny....
  • Darwin P.
    Darwin PalmaNovember 8, 2014
    Been here 5+ times
    Always great service, but Angie is the best!!
  • Thomas
    ThomasSeptember 8, 2014
    Been here 25+ times
    You can shop accessories you liked in the store without bothering a sales rep. Just download the apple shopping app > scan ur item > pay via reg credit car >ur receipt will be emailed and present!
  • Norman U.
    Norman UhlmanSeptember 2, 2014
    Disappointing! Repeatedly disappointing Apple is getting too big, and relies on customer apple obsession for retention. I have an IP5, which qualifies for a battery replacement, but still waiting!!!
  • Sol C.
    Sol ChromMay 5, 2014
    Worst customer service I have ever seen.
  • Maus S.
    Maus SampeloApril 6, 2014
    If you want to buy something I suggest you check things first online as the store is crazy busy all the time. But kudos to the staff for managing the chaos! ❤️
  • Michael M.
    Michael MDecember 22, 2013
    They're not geniuses. Just hipsters trying to explain tech. And smelly too.
  • Jade Y. S.
    Jade Y. Simsek ✅November 19, 2013
    Don't be surprised, the reps in this store work by appointment even if you have simplest question you just gotta wait. Brutal!!
  • CJB
    CJBSeptember 10, 2013
    Been here 10+ times
    Why do I know more about Apple products than the staff here? Worst Apple Store experience ever...
  • huiline
    huilineAugust 14, 2013
    Staff did not know previous generation accessories and told me they were fake.
  • Otto C.
    Otto CortésJuly 15, 2013
    Not ALL guys in blue are geniuses, but ALL guys in black are businessmen.
  • Matthew R.
    Matthew RutenJune 26, 2013
    Been here 10+ times
    Good luck if you actually want to buy something! Bug the guy with the red iPad to help you find someone that can take your money.
  • Otto C.
    Otto CortésJune 26, 2013
    This location is short-handed on business staff.
  • Cheryl T.
    Cheryl TaylorJune 10, 2013
    The business team is very helpful
  • L
    LJune 5, 2013
    Save yourself from this anarchic capitalist hellscape while you can
  • Andy H.
    Andy HeppelleMay 25, 2013
    Been here 5+ times
    Vivienne made a very gracious welcome and Patrick completed the transaction in a friendly and highly information rich way that had me in and out with a new IPad in under 4 minutes. A retail miracle!!!
  • Joey W.
    Joey WargachukMay 24, 2013
    Fasia was amazing! Go find her
  • Drew M.
    Drew MatthewsMay 13, 2013
    Watch out at 930 in the morning it looks open but it's by appointment only.
  • Humberto G.
    Humberto GesserMay 1, 2013
    Been here 5+ times
    can apple computers like… . ….u know.… .…. ., ., , ., …not be $1,000
  • Francisca V.
    I've to say that people isn't very helpful in this store but Gabrielle really made the difference!She was the only one who took the time to check why my devices weren't syncing. And she is very nice!
  • Kat C.
    Kat ChenApril 28, 2013
    Went to get my phone fixed:minor cracked screen in left corner. I have AppleCare . accidental case (u get up to 2 ). no hassle and very friendly. Best service! Make appointment first!
  • JP C.
    JP CasinoApril 26, 2013
    Been here 10+ times
    If you connect to their wifi, earlier Genius Bar appointments will open up via the Apple Store app.
  • Rannie T.
    Rannie TuringanMarch 24, 2013
    Been here 10+ times
    Sure it's always busy. But they are great at customer service. Swapped the battery on my iPhone no problem. Returned to me in 30 minutes
  • Ken
    KenMarch 3, 2013
    Go to Kenny he us amazing and very helpful...and very sexy!!!
  • Jason M.
    Jason MichaelFebruary 28, 2013
    Talk with Rowan. He is an amazing Apple Employee! He helped Xavier Imaging Services with our Square Credit Card Merchant Setup. Jason Xavier Michael
  • Sean
    SeanFebruary 19, 2013
    Worst Apple Store I've ever been to in terms of staff. It seems like they're more interested in hiring people that look young/hip over people who actually have manners when dealing with the customers.
  • HanBi K.
    HanBi KFebruary 17, 2013
    Loren is super helpful and funny!!!! You should talk to this guy .. Srsly hahahah
  • Lesley
    LesleyJanuary 28, 2013
    It really is stinky in here ! Phew!!!
  • Chris L.
    Chris LeeDecember 15, 2012
    Been here 5+ times
    Extremely busy store, but service is always fast when you decide to checkout your purchases.
  • shane d.
    shane davidsonNovember 30, 2012
    Been here 10+ times
    I understand you have money but no need to be a snob
  • Jay C.
    Jay ChangOctober 19, 2012
    Been here 5+ times
    Don't bother going for help for iPhone 5 problems. "Genius" was rude and useless. As long as iOS 6 update isn't out they won't do shit.
  • Jumpwire Media
    Jumpwire MediaSeptember 28, 2012
    As always great customer service and friendly staff.
  • iSkin
    iSkinSeptember 24, 2012
    Meet the new trendsetting collection of fashion + protection for the iPhone 5 Read more
  • Milton C.
    Milton CSeptember 19, 2012
    What kind of 'Genius Bar' has no beer? How do they make money here?
  • Zeeshan H.
    Zeeshan HJuly 22, 2012
    Been here 10+ times
    The geniuses advice: go to iTunes and click restore. It's an IT department's equivalent of have you tried restarting your PC?
  • Kate H.
    Kate HJuly 2, 2012
    Been here 5+ times
    Don't come here wearing a blue shirt. You'll see why.
  • Kane W.
    Kane WillmottJune 25, 2012
    Staff are great there. If you are a business client ask for Ricardo. He will take care of you.
  • Miguel S.
    Miguel SyyapJune 11, 2012
    I honestly hate coming here; so many pretentious hipsters proclaiming how wonderful their lives are because of Apple. I just want my phone fixed please.
  • Fatima S.
    Fatima SounderJune 11, 2012
    Accommodating staffs. I just love going to this store with my kid, he always plays around those gadgets making him more adept to whats new and whats in nowadays!
  • Robert F.
    Robert FraserApril 27, 2012
    Be nice to the Geniuses, they can make your life much better.
  • Talal A.
    Talal Al-MazruiApril 12, 2012
    Been here 100+ times
    Eat. Family Guy. Clean. Get out.
  • Mansi T.
    Mansi TakyarApril 7, 2012
    Book your appointment in advance for Apple Checkup.. :) it is too crowdy..
  • Daniel P.
    Daniel PFebruary 28, 2012
    Great place to CHECK YOUR EMAIL AND TALK WITH FRIENDS, since that's one of the purposes of the Apple Store. Specially great if you're traveling and don't have a computer or 3G.
  • Tyler K.
    Tyler KruspeFebruary 14, 2012
    There are more apple blue shirts in the store than customers, yet it was a 20 minute wait to cash out with 1 small item.
  • Aaron K.
    Aaron KoscielniakFebruary 5, 2012
    So the girlfriend asked, "What's the secret handshake so they know you work for them?" Silly girlfriend, she knows I can't show her that.
  • Dairen B.
    Dairen BeblowJanuary 22, 2012
    Been here 5+ times
    I hope you got the memo about the blue t-shirt...
  • Jerry K.
    Jerry KieferJanuary 19, 2012
    Very nice store like always from apple! It's really big and the service is really nice! You'll feel comfortable while speaking to the apple team!
  • Bernadette
    BernadetteDecember 25, 2011
    Been here 10+ times
    Germophobes beware: This place is always packed. It also has a bit of a funky odour, so be prepared for that as well.
  • Manish G.
    Manish GurungDecember 21, 2011
    Use ipad to talk to representative
  • Larry L.
    Larry LeungDecember 16, 2011
    It's crazy busy during the holidays.
  • Dave C.
    Dave ClarkNovember 25, 2011
    Nov 25 Deals!
  • Michael W.
    Michael WeberNovember 25, 2011
    crowded as hell on black friday
  • Krissy T.
    Krissy TowerNovember 13, 2011
    Simply put: Hell on Earth.
  • Francis T.
    Francis ThibaultNovember 9, 2011
    Get a Windows Phone 7!!!
  • Rajeev S.
    Rajeev Sharma (@rickyufv)October 25, 2011
    Been here 10+ times
    Book from your iPhone. Download Apple Store app from "US" app store.
  • Jared W.
    Jared WalkerOctober 21, 2011
    Remember to book an appointment online beforehand if you're going to GeniusBar or you've got basically no chance to see anybody.
  • macnews
    macnewsOctober 5, 2011
    Apple Store Eaton Centre, one of the most popular Apple Stores!
  • Jarvis E.
    Jarvis EmeraldAugust 15, 2011
    Book a genius bar apt 1 day before you come in to get tech service :)
  • Andy Q.
    Andy QiAugust 10, 2011
    The Internet is fast. ^_^
  • Nick M.
    Nick MayAugust 1, 2011
    Been here 5+ times
    Ask for Dylan at the Genius Bar! He's awesome and hooked me up big time!
  • Evan S.
    Evan SageJune 29, 2011
    Make sure to talk to Jeff or Jorge if you are looking to use Apple products for business uses.
  • Estela V.
    The apple store does not have enough air circulating to keep my brain going ;)
  • DEWINTA A.
    DEWINTA AQMARINAApril 29, 2011
    is it apple store or apple market?
  • Ken C.
    Ken CampbellApril 29, 2011
    Been here 50+ times
    If you're going to be an iModel or use Facebook, just remember to Sign Out. you & your Identity will thank me later.
  • Toronto S.
    Toronto StandardApril 23, 2011
    Picked up a few iPad2s.
  • Julie T.
    Julie TyiosApril 16, 2011
    Been here 10+ times
    If you need help, book a Genius appointment in advance, as this place is always crazy busy. Don't forget to stand in line to play with the iPad before you leave.
  • Bruno C.
    Bruno CruzApril 14, 2011
    Semprencheia
  • Karen K.
    Karen KMarch 29, 2011
    Always smells like goats!!!
  • Longdoz
    LongdozMarch 19, 2011
    A small visit at apples
  • Samantha L.
    Samantha LewisMarch 6, 2011
    Always smells in here. Ugh.
  • Amy G.
    Amy GeddesFebruary 27, 2011
    I love this place, and the concept. They fixed my cracked iPhone screen at the Genius Bar (for free!) because it was within one year of my iPhone purchase.
  • Alina D.
    Alina DJanuary 16, 2011
    Been here 10+ times
    It's all about marketing. Ever wonder why there are so much people with so much problems?!!?
  • David M.
    David MDecember 5, 2010
    Bring nose plugs.
  • Dani W.
    Dani WintersNovember 10, 2010
    Been here 5+ times
    The Genius Bar is what makes Apple so awesome . They really know their stuff
  • Ben P.
    Ben PappinNovember 6, 2010
    Don't buy closed products that leave the consumer paying more than they should.
  • Melissa K.
    Melissa KaitaSeptember 21, 2010
    Been here 25+ times
    CHECK YOUR EMAIL AT HOME. The Apple Store is not the place to chat with your friends and update your Facebook profile.
  • Kevin L.
    Kevin LewisSeptember 19, 2010
    Went to the Apple store with June from the office
  • Shaun M.
    Shaun MaharajSeptember 9, 2010
    Been here 5+ times
    no iPhone 4's..... don't bother lol
  • David I.
    David IJuly 9, 2010
    Been here 5+ times
    Ensure you have made a good effort to troubleshoot. As it does always help to "show your work"
  • May L.
    May LiMay 29, 2010
    Been here 10+ times
    Ask for Carlos. By far the most helpful Sales Representative at the Apple Store. Insightful, patient and a great sense of humour.
  • Ray Y.
    Ray YuenMay 12, 2010
    Been here 50+ times
    Line-up at the cashier? Just find someone else in blue apple t-shirt. All store reps are equipped with a mobile checkout device.
  • @JRoc23
    @JRoc23April 3, 2010
    Free your mind! Jailbreak your iPhone! BUT make sure to restore it to factory settings in iTunes before you bring it in & hand it over for whatever, or they panic & leave you in an awkward situation
  • Masahiro
    MasahiroJanuary 31
    iPhone 6 リリース日!購入まで 12時間並びました。People made so long line to buy iPhone 6. I could get iPhone 6 after 12 hours(p.m. 6:00)
  • Ronaldo S.
    Ronaldo SimoesAugust 9, 2016
    Loja bem cheia!! Em diversos horários!!
  • Thiago P.
    Thiago PavusaOctober 29, 2015
    As lojas da Apple são sempre incríveis, e mesmo que estejam lotadas o atendimento é sempre rápido e com qualidade Apple!
  • Douglas M.
    Douglas MachadoMay 24, 2015
    Como sempre, vale a visita. Atendentes muito atenciosos. Pude experimentar o Apple Watch :-)
  • Sebastián C.
    Si están necesitando Internet con desesperación (por ejemplo para actualizar la información de su Google maps y obtener direcciones certeras) esta tienda salvará si día. Consejos de turista!
  • Яна
    ЯнаSeptember 17, 2013
    Гады блокируют вконтакте!
  • Cissy Z.
    Cissy ZhangDecember 27, 2010
    MAC就是烧钱机器
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